You get what you pay for
Posted Feb 13, 2017
I booked an executive level suite over Valentine's weekend. The staff are very friendly and greet you upon arrival and checking in was a breeze because of their assistance. The suite fit the description perfectly and I will admit that it was a very fair price for the space that I was provided. However, staying on the executive level, I would be lying if I said I didn't assume the suite would be a little cleaner than a standard hotel room would be. This Hilton also doesn't necessarily catch your eye and if there were any word to sum it up I would say it's decent. The service and pricing of the hotel could find itself with 4.5 stars easily, but because of the cleanliness and just overall lackluster (maybe it's the location? It's not a bad hotel) I would pin it at a 3.8
Comment from Hotel Management
Feb 15, 2017 by firstname.lastname@example.org, Hotel Management
Thank you for your feedback.
I am sorry to hear you found any cleanliness issues at our hotel. Cleanliness is a subject we take very seriously and the items you encounter should not have occurred. I am somewhat confused however as we do not have minibars in any of our rooms. We do hope you come and see us again soon.
John C. Kellites /General Manager