Ratings based on 566 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles, ca

Decent place for Super Bowl weekend

Posted Feb 8, 2016
It's a decent hotel, no fancy bells or whistles and no red flags. Clean and comfortable. I appreciate the complimentary shuttle to and from the airport and the small complimentary breakfast(essentials). Made life easy. It took about 25 to 40 mins to get into dowtown San Francisco. Über and Lyft were cool for that. Was about 15 to 20 dollars each way. A little more at night since it was super bowl and people were everywhere. Overall no Complaints. Tess the front desk lady was also awesome :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Better than expected!

Posted Jan 19, 2016
I was worried when I saw this hotel had 2 1/2 stars. I initially thought I had booked the Holiday Inn Express in Burlingame and that had better reviews. I was pleasantly surprised upon check-in. Our room was very spacious, the bed was comfy and the seating area was great! Each room has a larger than average hotel fridge and a microwave. The room does have blackout shades despite some of the reviews on here. I'm not sure how people missed them! Breakfast has many options and it's free! Parking wasn't an issue at all. They do charge $10, but we knew that going in as it is stated on the website. Considering it's near the airport you have to expect this. Larger hotels charge even more to park. The only complaint I had was the air freshener used in the room. It needs to be toned down quite a bit as our clothes even smelled of the scent. I would recommend this HIE to a friend.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 4, 2015 on Hotels
4 out of 5
Recommended
for Families
by Erik from Klipphausen

Schönes Hotel in der Nähe des Airport

Posted Oct 30, 2015 on Hotels
Das Hotel ist vom Flughafen San Francisco sehr gut und einfach zu reichen. Die Umgebung war angenehm. Von hier aus war es auch kein Problem nach Down Town zu kommen. Das Frühstücksangebot war gut und abwechslungsreich. Die Zimmer sind sehr gut mit Internetanbindung ausgestattet. Auch die Ausstattung der Räume war ok. Nachteilig war der Innenpool. Dieser war etwas zu klein. Das Hotel ist auf jeden Fall empfehlungswert.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 21, 2015
Comfortable bed. Clean room. Good breakfast. Airport shuttle was very convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2015
Cons: Air conditioning unit was a little noisy. Could be updated.
convenient location close to airport, car rental return, places to eat. Friendly staff. Good coffee in the morning.
4 out of 5
Recommended
for Families
by Paul

This traveler left a rating score only Posted Oct 10, 2015 on Hotels
4 out of 5
Recommended
for Couples
by Sarah

This traveler left a rating score only Posted Oct 6, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Kathleen

This traveler left a rating score only Posted Oct 5, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Suzanne from Shelbyville

Posted Oct 3, 2015 on Hotels
We came back to the Holiday Express in order to leave out from the airport the next morning. We were very pleased with the accommodations. Our room was good size and attractively decorated. Also, the front desk employees were very helpful and friendly.