Ratings based on 984 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Philadelphia, PA

Age is just a number

Posted Jul 6, 2016
This is an older facility that was undergoing some renovations. It was not bothersome. The staff was very friendly and helpful. The location was great. SFO airplane landings visible in back. If you want to avoid parking in SF, take hotel shuttle to airport and jump on BART.
Comment from Hotel Management
Jul 7, 2016 by Taylor H. Guest Service Manager, Hotel Management
Dear Harry, Thank You for your lovely comments in regards to your most recent stay with us! We appreciate your feedback and look forward to your next stay! Thank You and safe travels.
4 out of 5
by A verified traveler from 日本

空港までシャトルバスでもすぐなので楽でした!

Posted Jul 5, 2016
サンフランシスコ内でも安いホテルなので完璧は求められませんが、ロビーにコーヒーやりんごなど自由に食べられるものが置いてあったり、売店で冷凍ものがあり、部屋にあるレンジで食べられるなどちょっとした空腹はしのげます! ホテルで過ごすバカンスではない人にお勧めだと思います。
4 out of 5
by A verified traveler

Great parking,snacks and the pool was great

Posted Jul 4, 2016
Good hotel behind one of our favorite restaurants,Max`s. Refreshments in lobby at check in,good breakfast. Elevators are too small,otherwise a good hotel for the price!
Comment from Hotel Management
Jul 6, 2016 by Taylor H. Guest Service Manager, Hotel Management
Dear Anonymous, Thank You for your comments in regards to your most recent stay with us! We look forward to your next stay! Thank You and safe travels.
3 out of 5
by A verified traveler from Dayton, OH

Decent airport hotel

Posted Jul 3, 2016
The hotel was a good place to stay if flying into SFO. The staff was friendly and the room was clean. The only problem we had was they put our room right next to a housekeeping room or the kitchens or something where hotel staff have to make a lot of noise at 5am in the morning. Because the walls are thin, it disturbed our sleep. I wish the hotel would have warned us of this while checking in.
Comment from Hotel Management
Jul 6, 2016 by Taylor H. Guest Service Manager, Hotel Management
Dear Chelsea, Thank You for your feedback in regards to your most recent stay with us. We appreciate your comments and do sincerely apologize for the experience you encountered. We will make sure our staff is informed to prevent this situation from occuring again. Thank You and safe travels.
4 out of 5
by A verified traveler from London UK

Near SFO airport.

Posted Jul 2, 2016
Pros: Clean.
Cons: Decoration is a bit too dark
Convenient for SFO airport. Finding HWY 101 from the hotel not easy.
Comment from Hotel Management
Jul 2, 2016 by Taylor H. Guest Service Manager, Hotel Management
Dear Paul, Thank You for your lovey comments in regards to your most recent stay with us! We appreciate your feedback and look forward to your next stay! Thanks again and safe travels.
5 out of 5
by A verified traveler from Las Vegas, NV

Posted Jun 22, 2016
The hotel staff at the front desk while checking in was very courteous and accommodating. We were even given a complimentary parking for our 3 nights of stay at the hotel. The housekeepers were very good in taking care of our rooms in our entire stay. There is also a free coffee at the lobby throughout the day. I would say that the best is their complimentary breakfast buffet which has a wide variety of choices. Ovearall, we had a very wonderful stay at the hotel and we would come back again.
Comment from Hotel Management
Jun 24, 2016 by Taylor H. Guest Service Manager, Hotel Management
Dear Aries, Thank you for the 5 star review! We appreciate your feedback and lovely comments in regards to our staff! We look forward to your next stay with us! Than You and safe travels.
4 out of 5
by A verified traveler from Fresno,CA

Worked out perfectly for an early morning flight.

Posted Jun 20, 2016
Very comfortable, clean and friendly. That's it, that's all I have to say.
Comment from Hotel Management
Jun 21, 2016 by Taylor H. Guest Service Manager, Hotel Management
Dear Sharon S, Thank You for your lovely comments in regards to your most recent stay with us! We appreciate your feedback and look forward to your next stay! Thank You!
3 out of 5
by A verified traveler

Posted Jun 20, 2016
Parking cost is ridiculous. Hall carpets were dirty. Need more healthy breakfast food options.
Comment from Hotel Management
Jun 20, 2016 by Taylor H. Guest Service Manager, Hotel Management
Dear Anonymous, Thank You for your feedback in regards to your most recent stay with us. Our management team will make sure carpets are clean as well as looking into healthier breakfast options. We do still offer fruit during breakfast as well as fresh pastries and yogurt. Thank You again and safe travels.
3 out of 5
by A verified traveler

close to SF airport

Posted Jun 15, 2016
Hotel is close to the airport and has a convenient shuttle service to the airport.
Comment from Hotel Management
Jun 18, 2016 by Taylor H., Hotel Management
Dear Anonymous, Thank You for your review! We appreciate your feedback and look forward to your next stay!
3 out of 5
by A verified traveler

close to race start

Posted Jun 7, 2016
The location was great. It was only 1 block from the start of the Diva run.
Comment from Hotel Management
Jun 9, 2016 by Taylor H. Guest Service Manager, Hotel Management
Dear Anonymous, Thank You for your lovely comments in regards to your recent stay with us! We appreciate your feedback and look forward to having you back! Safe Travels and Thank You!