Ratings based on 712 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Plantation Florida

close to freeway and food

Posted Aug 27, 2015
Pros: close to my office and close to the freeway. Hotel sits back off the road so you don't hear the freeway traffic, however you do hear the airport
hotel was close to 101 freeway and easy to get in and out of the hotel. It is right on the water and the view was kinda a nice change. Staff was attentive and polite when asked questions.
Comment from EPC
Aug 28, 2015 by Leila, EPC
Dear golfgal, We would like to thank you for staying with us and for posting a nice review for our hotel. We are very happy that we were able to make your stat a comfortable and relaxing one. It is always our pleasure to serve our valued guests like you. Sincerely, Leila Borja Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel near SF international Airport

Posted Aug 25, 2015
Excellent value cw most SF hotels Clean Good free coffee Breakfast comfortable Near Airport-great for a night prior to flying out
Comment from EPC
Aug 27, 2015 by Leila, EPC
Hello, Thank you so much for your kind words! We look forward to welcoming you back soon! Sincerely, Leila Borja Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, MD

Receptionist were all very nice

Posted Aug 23, 2015
Comfortable, beds were truly queen size beds. Staff were great too and early breakfast, starts at 5am is very convenient. Free coffee all day, thats amazing!
Comment from EPC
Aug 25, 2015 by Leila, EPC
Dear mary, Thank you very much for staying with us and for posting a nice review for our hotel. Your comfort and satisfaction are always our top priority. We are very glad that you found your room comfortable as well as you enjoyed our amenities such as 24-hour coffee station, breakfast and that you liked almost everything in our spacious, newly-renovated rooms. We hope to see you again in the near future. Sincerely, Leila Borja Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Québec

Bon choix

Posted Aug 23, 2015
Hôtel agréable à environ 20 minutes de downtown et 5 minutes de l'aéroport SFO. Chambre bien insonorisée et propre. Petit déjeuner complet et varié. Le personnel était courtois et disponible afin de répondre à nos questions. Je recommande sans hésiter.
Comment from Hotel Management
Aug 25, 2015 by Leila, Hotel Management
Dear olovier, It is our pleasure and honor to know that you had a wonderful stay with us. Thank you very much for posting a very nice review for our hotel. We are striving to achieve guest's satisfaction as well as keeping the employees happy because we know that these are the major components which will make our business successful. As a valued guest, your comments are very much appreciated. We hope to see you again soon!!! Best Regards, Leila Borja Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2015
Great place to be if you are flying out of SFO. Quiet and clean rooms.
Comment from EPC
Aug 22, 2015 by Leila, EPC
Hello, Thank you for your kind comments. we are very pleased to hear that our hotel had met your expectations. We look forward to seeing you on your next stay with us. Kind Regards, Leila Borja Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Sfo to denver

Posted Aug 20, 2015
Convenient to airport with reliable shuttle service
Comment from EPC
Aug 21, 2015 by Leila, EPC
Hello, Thank you for your review! I am glad to see that overall we met your expectations and that our shuttle provided you with a good service. Again thank you so much and we look forward staying with us in the future. Best Regards, Leila Borja Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Fargo ND

HIESFAS

Posted Aug 11, 2015
Pros: Comfort, convenience, service and hospitality; shuttle to SFO.
Cons: Hey, it's San Francisco, everything is crowded.
Location: American Grill restaurant nearby - easy walking distance. Rental car agency next door.
Our preferred place to stay near SFO. Short hop to Stanford and San Francisco. Great staff and service; perfect location on the water; relaxing: stroll the parking lot to watch birds near the shoreline and airplanes arriving/departing over the bay;
Comment from EPC
Aug 15, 2015 by Leila, EPC
Dear Scott, Thank you very much for your kind words regarding the hotel. We are pleased to hear that our hotel and staff met your expectations. We are also very happy to hear that you enjoyed the benefits of being so close to the shoreline. We hope to have you stay with us again in the near future. Best Regards, Leila Borja Guest Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Chengdu, China

Nice hotel close to airport

Posted Aug 11, 2015
Pros: Close to airport. Had breakfast. Had room with 2 queen beds.
Cons: Checking-in experience. Don't tell people you don't have their room when you do and don't just say you are sorry. Fix the problem.
Location: We didn't do anything but slight in the hotel but it did have a nice view of the water.
Overall a good experience minus checking-in. We arrived at 1:30am and were very tired and had a flight out at noon. We want to get into our room quickly. The person checking us in seemed very confused. We had our paid reservation yet she was telling us the room was not available. Then she tried to push other rooms on us which would not sleep our family of 4 (two teenage boys). Finally, after 15 minutes of going back in forth she gave us exactly the room we paid for. She still made it seem like she wasn't giving us what she was suppose to. I really don't get it. Anyway, we got to the room, the temperature was adjustable (so we could put it down low), the beds were comfortable, the sheets clean and fresh. We sleep well and then enjoyed the breakfast when we got up. So in the end, it was a good experience, just wished the person checking us in knew what they were doing.
Comment from Hotel Management
Aug 14, 2015 by Leila, Hotel Management
Dear Chengdu, Thank you very much for taking the time to share your comments online. We are happy to hear that you have a great experience regardless with the issue you had upon check inn. We are hospitality professionals who pride ourselves on delivering world class service and are happy doing so. However, I would like to apologize for any inconvenience may have caused you. I have taken note and wish to thank you for all your valuable comments. These are of great importance to us and allow us to monitor and improve our service continually. Again, thank you so much and we hope for you to come visit us in the near future. Sincerely, Leila Borja Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Simple and nice

Posted Aug 11, 2015
Beautiful view of SF Bay. Comfortable sitting by pool side at sunset. Nice complimentary / welcome drinks and snacks. Cozy and warm feelings.
Comment from Hotel Management
Aug 14, 2015 by Leila, Hotel Management
Hello, Thank you very much for your kind words. We are pleased to hear that our hotel were to your liking as well as our amenities we offer. We hope to have you stay with us in the near future. Best Regards, Leila Borja Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, WV

5 star feel at a affordable price

Posted Jul 31, 2015
Pros: Variety of food at the hot bar.
Cons: provide more towels
Location: located about 5 min away from the airport
Upon check in I was greeted by a very excited and helpful staff. The room was perfect, it was clean, smelled good, and overall perfect. The breakfast hot bar is more than you can ask for. The food was hot and they provide you a variety of food to choose. Throughout the day they provide guest a variety of snacks and drinks. They are located about 5 min from the airport and is clearly seen on I101. Overall this was a great experience and I would recommend this hotel to anyone.
Comment from Hotel Management
Aug 3, 2015 by Leila, Hotel Management
Dear Herb, I am happy to see that we were able to provide you with a stay that was valuable to you. Thank you for your feedback and it is pleasing to see that our staff was able to provide you with a friendly stay. We also appreciate you giving us your feedback about our breakfast room, we assure you that we will do and check how we can further improve our breakfast bar and space. Again thank you for letting us be a part of your most recent San Francisco trip and we hope to see you again in the future. Best Regards, Leila Borja Guest Services Manager