Ratings based on 345 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

I booked the room for 2beds,but only had 1bed rm

Posted Feb 4, 2017
I booked the room for 2beds,but only had 1bed rm, pls contact me for refund
4 out of 5
Recommended
for Everyone
by A verified traveler from Belmont Ca

Nice hotel close to dining and the train station

Posted Jan 30, 2017
Everything was very nice except the breakfast where the eggs and sausage and the coffee was cold.
5 out of 5
by Steve

Posted Dec 27, 2016 on Hotels
Nice people
5 out of 5
by Gail

This traveler left a rating score only Posted Dec 26, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

A highlight of my trip

Posted Dec 11, 2016
Pros: Staff goes above and beyond to help with every request.
Cons: They are working on their lobby computer, but it is older and didn't always function. The staff looked up what we needed on their own computers, tho.
Location: Central to Redwood City and all things therein. Omelette House nearby is fabulous for breakfast, and there's a grocery and Starbucks very close.
I was traveling with a potentially grumpy friend who not only found nothing to grump about, but praised every aspect of this hotel. We looked forward to coming "home" to the hotel each night and speak of it now as one of the highlights of the trip -- not just the place we stayed while we went out to look for something fun to do.
5 out of 5
by A verified traveler

Very nice

Posted Dec 5, 2016 on Hotels
Staff was very friendly,nice area
5 out of 5
by A verified traveler

Posted Nov 15, 2016 on Hotels
Loved it, except they forgot coffee cups in room. I called for some but never received them
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 15, 2016
It was a nice hotel and the staff was courteous and helpful.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 14, 2016 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 13, 2016 on Hotels