Ratings based on 3,185 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

very close to every thing

Posted Aug 31, 2015
Pros: close to wharf
Cons: s ound-proof rooms on anoisy street
Location: fisherman -wharf
went on many tours booked at hotel they were verry helpful
1 out of 5
by A verified traveler

The parking sucks

Posted Aug 30, 2015
Pros: Close to everything
Cons: The parking was terrible. I stayed at the Dwarf hotel. I never was a able to park my car there ! I had to walk to the Other building to Park.
Location: location was great did a lot sight seeing
I was sent to the Dwarf Hotel which wasn't as nice as the Main one. I had to Park at Main hotel not in the Dwarf because there wasn't never parking. I payed a lot for parking which I fill I it should be waved because I was not close to my Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to k zone

Posted Aug 29, 2015
The best is that is very close to the S Francisco most touristic area. The worst is the price of the parking
4 out of 5
Recommended
for Families
by A verified traveler from Oregon

Family get away

Posted Aug 29, 2015
Pros: Research on line
Cons: Refrigerator in the room (or at least offered as an option)
Location: Close to Fisherman's Wharf, cable cars, Alcatraz tours, aquarium, Ghiradelli Square-all easy walking distance
We traveled to San Francisco with our 6 year old for a little get away. We knew we wanted to stay right near to Pier 39 and that we wouldn't be in our room much at all. This hotel is perfect for that. Easy walking distance to Fisherman's Wharf, Alcatraz tours, cable cars, Ghiradelli Sqare and a short taxi ride to watch the Giants play. The rooms are clean and small. Ours had two double beds that were ok comfort wise. The "restaurant" attached is a Denny's- not really our thing but there is a Starbucks across the street & many other places to eat nearby. I do wish the room had a refrigerator and was told that was not an option even as in upgrade. Traveling with a child we like to stock snacks, etc but we managed! For the price we paid and the accessibility to all we wanted to see and do it this hotel was worth it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2015
Great location! Friendly staff, very helpful. Close to several attractions.
3 out of 5
Recommended
for Everyone
by A verified traveler from Rockford Illinois

close to the wharf

Posted Aug 29, 2015
Pros: proximity to the wharf and surroundings were great.
Cons: amenities lacking, as in microwave No exhaust fan in bathroom No cost of the breakfast was crazy..... $60 for 2 people
Location: close to wharf and transportation
Room and staff nice, our room did not get cleaned until we returned after 3pm and called.. No fan in bathroom No microwave......
3 out of 5
by A verified traveler

Rooms far away from the front desk

Posted Aug 29, 2015
The front desk is in the main building and the room they assigned us was in the other building that was about a half block away. Since the parking lot was with the main building we had to walk a half block with all the baggage.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome Location

Posted Aug 27, 2015
Pros: It is very close to virtually everything that we needed.
The staff we were in contact with were very pleasant, friendly and helpful. The bed was very comfortable and for the last few days of our stay, we were given a larger fridge which was great!
3 out of 5
by A verified traveler

Gute Lage mehr nicht

Posted Aug 26, 2015
Pros: Lage
Cons: Sauberkeit, Einrichtung modernisieren
Das Hotel liegt optimal, ist aber in die Jahre gekommen. Dunkel und abgewohnt.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2015
clean and quiet, short walking distance to Pier 39