Ratings based on 949 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
87% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from s sf airport

Easy peezy

Posted Feb 1, 2016
Check in and out was a breeze. Door got stuck and they fixed before I can blink. My hotel clerk was very helpful and easy to deal with
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 30, 2016
Room had good dark out curtains and good temperature control. The bed was very comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler from El Salvador

Very convenient location near to the airport

Posted Jan 28, 2016
Pros: The location is good just a few miles from airport and with close access to route 101. Travel from the hotel to downtown SF is just a 20 minutes ride.
Cons: The hotel staff, specially at the reception desk needs an intensive training to improve treatment to customer
The hotel is like others in the Holiday Inn hotel brand, I have my IHG regards club membership but I was not possible to accumulate points because I had booked from Expedia. The personnel at the reception desk seems not to be trained to welcome guests and I guess an android hotel receptionist would be able to provide a warmer welcome. They don't have parking space and there is the need to pay in addition for parking your rented vehicle.
2 out of 5
by A verified traveler from Oxnard CA

Expected better!

Posted Jan 18, 2016
There was only 1 towel and the toilet clogged. The bar tender was nice though.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

空港に近い

Posted Jan 18, 2016
Pros: 空港に近く静か。客層がよい。
Cons: 日本人としてはウォシュレットがほしい。
静かで落ち着いていることと空港に近いことは、帰国前のビジネス出張には最適と感じる。 またリムジンバスが定期的に運行されていることも魅力。
4 out of 5
Recommended
for Everyone
by A verified traveler

空港に近い

Posted Jan 13, 2016
Pros: 空港に近い事と無料シャトルバスサービスがある事。
Cons: 特になし。
Location: SFOに近い
空港に近く、無料シャトルバスがあったので宿泊しました。部屋は綺麗で快適でバスルームもバスタブ付きでした。早朝出発する方へお勧めします。
3 out of 5
Recommended
for Everyone
by A verified traveler

Very basic hotel, but convenient to airport.

Posted Dec 25, 2015
The staff was very helpful and check-in was quick. The room was clan and quiet. It was perfect for one night.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Dec 24, 2015
I like the fact it had a security elevator that only ascess by room key. Room was very clean, bed was comfortable. I would book this place again.
3 out of 5
by A verified traveler

Incorrect TV movies charges not reversed.

Posted Dec 5, 2015
Charge twice for same movie. Desk personnel would not remove the charge. Said it was the vendors issueWould not provide number to call.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the airport

Posted Dec 5, 2015
Pros: His restaurant
Cons: I dont know
Location: I dont know
not much to say, i was there for work in the Bay area