Nice facilities but poor management & maintenance
Posted Oct 23, 2016
After an exhausting day, I was woken up by the coldness, then I found a briken a/c contol panel locked on 72f, generally cooling the room in a late October night. I got out of bed and called the front desk I waited for nearly half an hour only to find that the staff couldn't fix it. He offered extra blanket but that would be too heavy and he offered a discount. We checked out the next morning and no apology nor any discount was mentioned. I hence aked for it and it took quite a while for the front desk to find out what happened. And I had no idea how much longer I would have to wait for an unknown discount and frankly it simply can't possibly amend my loss in sleep, and I decided not to wait and just leave. We stay in a hotel/ motel for convenience and basic comfort, right? Not another source of time waste.