Ratings based on 242 Verified Reviews

4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 6, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Deluxe, luxury Hotel

Posted Nov 21, 2016
Pros: The beautiful suites, the comfort and luxury. Little details are thought of like sleep sound machines in each room.
Cons: nothing
Location: Amazing location in San Francisco. On street parking, close to everything.
This is probably the nicest hotel that I've ever stayed in. It might be one of the nicest hotels in the US. It is elegant, the rooms are suites and are beautifully decorated. There is fruit waiting in the room when you arrive. The staff are extremely kind and courteous. The breakfast is outstanding.
5 out of 5
by A verified traveler

Quaint hotel with excellent service

Posted Nov 19, 2016 on Hotels
Quaint hotel in a nice neighbourhood near Pacific Heights. Great service, and breakfast was excellent.
5 out of 5
by A verified traveler

The hotel you always hope for

Posted Nov 5, 2016 on Hotels
Wonderful service
5 out of 5
by A verified traveler

Gem hotel in great neighborhood.

Posted Oct 18, 2016 on Hotels
Lovely neighborhood, great staff. We took a brief walk through the Presidio, nearby, which is spectacular.
5 out of 5
by A verified traveler

Outstanding

Posted Oct 17, 2016 on Hotels
It is possibly the finest hotel experience I have ever had. Pacific Heights is wonderful, and this is really the only hotel in the area. The staff was warm accomodating and very helpful. The rooms are elegant. Continental breakfast is included and is very high quality. It is pricey, but honestly worth every cent.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 16, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 15, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 14, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 23, 2016 on Hotels