Ratings based on 3,635 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from honolulu

Convenient hotel next to Japantown.

Posted May 24, 2017
Hotel currently under renovation. Experienced some noise. Was moved to the quieter side which was much better. Hotel staff was pleasant and friendly. Room was a good size and clean.
Comment from Hotel Management
May 24, 2017 by Anthony Loos- Hotel Manager, Hotel Management
Thank you for your feedback. We work very hard to provide the best experience possible for all of our guests at Hotel Kabuki. Many of the concerns that you referenced within your feedback will be addressed through the current renovation. We are hopeful you will provide us another opportunity in the future to host you at Hotel Kabuki. Thank you and take care!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2017
Definitely enjoyed our stay and we will be visiting again.
Comment from Hotel Management
May 23, 2017 by Anthony Loos- Hotel Manager, Hotel Management
Thank you for your feedback! We work very hard to provide the best experience for all of our guests. We look forward to hosting again in the future. Thank you and take care!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Close to cathedral

Posted May 20, 2017
Close to cathedral. In Japan town. Good location but not many food choices that little kids like.
Comment from Hotel Management
May 22, 2017 by Anthony Loos- Hotel Manager, Hotel Management
Thank you for your feedback! We work very hard to provide the best experience for all of our guests. We look forward to hosting again in the future. Thank you and take care!
5 out of 5
Recommended
for Everyone
by A verified traveler from East Bay

In the heart of Japantown

Posted May 19, 2017
I loved this hotel. From start to finiah the staff was friendly. The room was clean and had a fantastic view of japantown. The bathroom was huge and had a shower and bath next to each other. I cant wait to stay again!
Comment from Hotel Management
May 19, 2017 by Anthony Loos- Hotel Manager, Hotel Management
Thank you for your feedback! We work very hard to provide the best experience for all of our guests. We look forward to hosting again in the future. Thank you and take care!
4 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Comfortable Stay

Posted May 19, 2017
Pros: Overall, a very nice place.
Cons: Let people know that the breakfast buffet is $20.00
Location: In the heart of Japantown. Uber everywhere.
Handy location, friendly and helpful staff. The hotel is being renovated so the usual noise and mess that goes with that process was evident, but kept to a minimum. Great (economical) restaurants very close and the neighborhood seemed safe, even late night.
Comment from Hotel Management
May 19, 2017 by Anthony Loos- Hotel Manager, Hotel Management
Thank you for your feedback! We work very hard to provide the best experience for all of our guests. We look forward to hosting again in the future. Thank you and take care!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Nice place to stay in Japan Town

Posted May 17, 2017
Pros: I liked that that I had my own private balcony on the 15th floor. The bed was so comfortable and there were plenty of places to plug in my devices.
Cons: Perhaps on on demand hot water heater for the shower. I could have taken a whole shower in the time it took for the water to heat up.
Location: Whenever I'm staying in Japan Town, I always go to Jitlada restaurant for the city's best Thai food.
The hotel was very nice and clean. The staff was courteous and I appreciated the bottle of wine. I particularly love the showers at Kabuki although it took quite a while for the water to get hot
Comment from Hotel Management
May 17, 2017 by Anthony Loos- Hotel Manager, Hotel Management
Thank you for your feedback! We work very hard to provide the best experience for all of our guests. We look forward to hosting again in the future. Thank you and take care!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Front Desk Help and Security

Posted May 14, 2017
Pros: The style of the rooms, cleanliness, location and staff are terrific!!! The new gym is great!
Cons: Because I have stayed at the hotel dozens of times over the years, they should comp me a room for one night! LOL
Location: The location in Japan town is one of the safest areas in SF and the restaurants and movie theater are great conveniences.
I've stayed at Kabuki many times--during my last stay some people came into the hotel late and were very loud and evidently had no intention of quieting down--I called the front desk and security took care of the situation very quickly.
Comment from Hotel Management
May 15, 2017 by Anthony Loos- Hotel Manager, Hotel Management
Thank you for your feedback! We work very hard to provide the best experience for all of our guests. We look forward to hosting again in the future. Thank you and take care! Thank you as well for notifying us about the noise incident, we really appreciated & our sincerest apologies that you had to experience that during your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel.. no food

Posted May 12, 2017
The hotel was nice but lacks food and drink service. Great location and nice staff.
Comment from Hotel Management
May 15, 2017 by Anthony Loos- Hotel Manager, Hotel Management
Thank you for your feedback! We work very hard to provide the best experience for all of our guests. We look forward to hosting again in the future. Thank you and take care!
4 out of 5
Recommended
for Everyone
by A verified traveler from Seoul

wide, comfortable

Posted May 12, 2017
Pros: parking lot, wide room, restaurant
Cons: ?
Location: 15min walking from union square
it's really good place to stay with your family. wide room, convenient facility, large parking lot
Comment from Hotel Management
May 12, 2017 by Anthony Loos- Hotel Manager, Hotel Management
Thank you for your feedback! We work very hard to provide the best experience for all of our guests. We look forward to hosting again in the future. Thank you and take care!
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami Florida

Kabuki

Posted May 9, 2017
Best part was the parking, hotel was clean, bed was comfortable, safe neighborhood. The hotel could use a revamp. Staff was very pleasant and accommodating
Comment from Hotel Management
May 10, 2017 by Anthony Loos- Hotel Manager, Hotel Management
Thank you for your feedback. We work very hard to provide the best experience possible for all of our guests at Hotel Kabuki. Many of the concerns that you referenced within your feedback will be addressed through the current renovation. We are hopeful you will provide us another opportunity in the future to host you at Hotel Kabuki. Thank you and take care!