Ratings based on 1,035 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from GLASGOW
GREAT HOLIDAYPosted Oct 12, 2015
Cons: NOT MUCH TO COMPLAIN ABOUT
Location: HANDY FOR ALL PUBLIC TRANSPORT AND QUITE A LOT OF THE PLACES OF INTEREST
EXCELLENT STAFF AND LOCATION , LAID BACK HOTEL SUITS THE GENERAL MOOD OF SAN FRANCISCO
for Everyoneby A verified traveler from UK
Good HotelPosted Oct 10, 2015
Good hotel, great central location. Friendly and very helpful staff. Don't miss the free drinks hour each evening to catch up with fellow travellers
for Everyoneby A verified traveler from uk
Lovely hotelPosted Oct 7, 2015
Good location, friendly staff, nice unusual decor. Have beer and wine time in an evening 😀
for Everyoneby A verified traveler
Nice Hotel, convenient locationPosted Oct 7, 2015
Pros: Very good
Location: Close to all attractions
Hotel clean and the staff were very friendly and accommodated to any request. Enjoyed the beer/wine reception and the coffee and variety of teas offered.
for Everyoneby A verified traveler from Dominican Republic
Feel like home !!!Posted Oct 3, 2015
The staff was fantastic, especially Nicole, thanks for the upgraded room with a nice view to the dragon's gate, the gift at our room was excellent for our 9yr of marriage celebration. Hotel close to bart and muni, walking distance to food, shopping, etc. The wine hour was great to recharge energy and talk with other peoples, a/c on the room was great (we have 2 very hot days at SF at the time), coffee, tea, and water at the lobby, patking lots near hotel, everything was great, thanks for the memories !!!!!
for Everyoneby A verified traveler
Great location!Posted Oct 3, 2015
Great location in Union Square. Transit is easily accessible. The rooms were clean and the staff was helpful. The happy hour with complimentary wine every evening in the lobby was a nice touch and it was fun to meet other travellers.
by A verified traveler from Wellington, New Zealand
Overpriced, under deliveredPosted Oct 3, 2015
Pros: Most of the staff were helpful, they don't greet you when you come in like most hotels.
Cons: They need to drop their price or upgrade hotel to bring to into line with their pricing
Location: Opposite Chinatown gate and tourist hop on hop off bus stop outside hotel
We booked the suite (the most expensive room at the hotel), it was dark, gloomy. Window looked at onto the maintenance area and as such we were woken by workers outside our window early in the morning which we were not warned about and not impressed. Hotel has had a superficial makeover done on the cheap, needs maintenance, ie our bathroom door didn't shut. For the price there are plenty of other hotels in San Francisco for around the same rate which would be better value and a more enjoyable stay.
for Everyoneby A verified traveler from Ventura County
Will plan to stay here againPosted Sep 30, 2015
Pros: Free wine in the afternoon! Fun vibe. Loved the decor.
Location: Excellent location right next to Chinatown and very close to Union Square, 4 blocks from BART etc. We did a free walking tour from Union Square
Totally helpful staff. very accommodating with us leaving our luggage before official check-in. Great lounge vibe in the lobby in the morning over coffee and the afternoon over wine. My room was very quiet except for the trash trucks at 4am!
for Everyoneby A verified traveler from denver
Great decorPosted Sep 26, 2015
Great eclectic decor in this reasonably priced San Fran hotel. Check out the 2nd floor to give your creativity a boost.
by A verified traveler from London, UK
Average hotel in the centre of San Francisco.Posted Sep 21, 2015
Pros: Good location close to all the amenities. Friendly staff. Complimentary tea / coffee and early evening free wine. The hotel wasn't on a steep hill.
Cons: The small rooms could be utilised better with more clothes space.
Location: San Francisco is a small compact city and the hotel was close to Union Square and 20 minute walk to Fisherman's Wharf where you can visit Alcatraz.
We stayed at the hotel as couple in September. The hotel was in a good location close to Union Square and China Town. The staff were friendly and willing to help. However, the rooms were small and were not utilised to their full potential i.e. lack of clothes space with a small cupboard and 2 small drawers. Travelling as a couple it was just about acceptable but would not consider favourable for families in the one room. The complimentary tea / coffee in the morning and early evening wine was a nice touch. Unfortunately the lifts were undergoing much needed upgrade during our stay. The hotel was noisy at night due to street noise and refuse collections at 1 to 2 am daily. However this was resolved through the purchase of ear plugs. Would we stay here again no, but I can see how this hotel would appeal to a younger and more quirky guest.