Ratings based on 988 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh, Scotland

Wonderful Staff

Posted Aug 24, 2015
Pros: The staff and location.
Cons: Functionality of the room and the addition of tea and coffee making facilities in the room.
The hotel is on the quirky side which is no bad thing as it made it more interesting that the run of the mill hotel. However, the quirkiness tended to over rule the need for functionality. Our room 506 had only one bedside table necessitating the need to use a chair as the other bedside table. Additionally there was no mirror in the bedroom only one above the sink in the bathroom. This meant waiting for the bathroom to become free before getting dressed successfully when leaving for the day or going out in the evening. Having said this we would return because the staff were extremely friendly and helpful and the hotel is in the heart of the city.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, FL

Great central location

Posted Aug 20, 2015
Great central location, happy hour and atmosphere. Was upgraded to the Jerry Garcia suite one night thanks to the friendly staff!
5 out of 5
Recommended
for Everyone
by A verified traveler

Highly recommened

Posted Aug 8, 2015
This is a funky hotel in the heart of San Francisco. Staff were brilliant. Would highly recommend this hotel for anyone heading to San Fran.
4 out of 5
Recommended
for Everyone
by A verified traveler from syracuse, ny

Nice location but hotel is out dated

Posted Aug 4, 2015
Great location. Staff was wonderful! Hotel is very old and reminded me of a private room in a hostel rather than a hotel. The price seems a bit high for the room. AC was a window unit that was quite loud, but too hot to turn off. Shower only, no bathtub. And bathroom was extremely small, no room to put any hygiene products. It's still a neat hotel. Loved the desk clerk and bell man. Great people!! We missed wine hour and they still made sure we got some wine :)
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

great staff, and super friendly...!

Posted Aug 3, 2015
Loved the location and the happy hour! Staff is very friendly and helps where ever they can!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel downtown, restaurants and bars close by

Posted Jul 31, 2015
My fiancé and I had a great time weekend getaway in San Francisco
4 out of 5
Recommended
for Everyone
by A verified traveler

Ignore the funky smell

Posted Jul 28, 2015
I would definitely recommend this hotel! Its in walking distance of almost everything and the staff was incredibly helpful! The room was super adorable too! The only problems I would say there were is this hotel is pretty funky smelling. The blue elevator also really freaked me out. But 9/10 amazing hotel!
4 out of 5
Recommended
for Couples
by A verified traveler from Enghien Les Bains

Hotel très bien situé

Posted Jul 22, 2015
Pros: Sa situation et le personnel
Location: Le quartier est très vivant ; à la porte de China Town.
Le personnel est accueillant et la chambre confortable. Cependant, nous avions réservé une chambre avec un grand lit et nous avons eu un lit normal (140). De plus, notre formule comportait un accueil avec du vin : rien !!!
5 out of 5
Recommended
for Couples
by A verified traveler from Bethesda, MD

Quirky, friendly place

Posted Jul 12, 2015
Pros: Great staff, fun decor, location, happy hour
Cons: Nothing
Location: Union Square shopping, cable cars, close to other transportation
This hotel is conveniently located near Union Square and reasonably priced for this city. Quirky decor: gilded lobby furniture, bright yellow headboards and teal walls, wallpaper covered with pages of Kerouac. Several staff members were very kind and helpful when I needed printer access and later when I needed to retrieve a forgotten item.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel in downtown San Francisco

Posted Jun 29, 2015
Great location and very nice staff. Made us feel very welcome and helped make it a memorable stay in San Francisco.