Ratings based on 1,363 Verified Reviews

3.9 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Will come back again!!

Posted Apr 15, 2017
Everything I'd hope it would be!! Definitely one of the best hotels in the city for a great price and stay!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2017
Great hotel and staff. Neighborhood a bit sketchy but not bad.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Mar 22, 2017
Clean hotel with all of the necessary amenities at a reasonable price point. The Staff is nice and very accommodating. A great business trip hotel with free wifi. Better consistency with the Am coffee service would be an added plus.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Mar 19, 2017
Great experience if you're mostly going to be out the whole day exploring the city. Facilities are well kept, the staff is extremely helpful, and the room (especially bathroom) were updated and comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Union square

Posted Mar 18, 2017
Within walking distance of Union square... staff was kind and helpful. Since the hotel is all about the movie Vertigo, the decor is perfect. Just wished the coffee was put out earlier than 7am!
3 out of 5
Recommended
for Everyone
by A verified traveler

Good value for the location.

Posted Mar 6, 2017
Pros: Good sized room and a good location. Friendly staff.
Cons: Bar and restaurant would be good as there was no reason to be at the hotel other than to sleep.
Location: Very nearby to Union Square and a short walk down to the SF MOMA which is excellent
The hotel was very quiet and was well place at the top of Nob Hill a few blocks from Union Square. The staff were minimal but friendly and my room was always cleaned quickly while I was out. It's a shame the lobby, which looks great, didn't have a bar but there was morning coffee on offer from flasks. I tlloks like some work was being done but it didn't ever bother me. Overall very good value.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Redwood City, CA

Posted Mar 3, 2017
Nicely renovated hotel, quite charming with interesting decor. The room was clean, the bed was comfortable. Overall nice. The walls were a little thin, you could hear other folks (i.e. bring ear plugs if you have issues w/ noise) and the heat was a little hard to discover how to turn on... but those were pretty minor nits.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Nice hotel, downtown

Posted Feb 26, 2017
Friendly staff, hotel theme based on Vertigo Hitckock movie, cool lobby, calm & quiet rooms, easy walk to downtown.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Mid level affordability for good location in SFO

Posted Feb 14, 2017
Helpful, friendly and lovely staff. Clean and spotless. Great wifi. Located only 4 blocks to Union Square.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location near Union Square.

Posted Feb 8, 2017
Pros: Attractive. Character building. Great location.
Cons: The bike in the gym is recumbent style. I prefer an upright exercise bike.
Location: Shopping and sightseeing.
Very enjoyable experience. Great service. The staff was very helpful and made excellent recommendations about local bars, restaurants, etc.