Ratings based on 6,184 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
78% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, California

Historic hotel

Posted Feb 2, 2016
I was having my bathroom remodeled and the management company put me up in the hotel for seven nights while they completed the work. Hotel Whitcomb is a nice historic hotel. No room service. Not in a great part of the city. Great access to public transportation. Walls are very thin. Room was large for San Francisco standards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 1, 2016
Nice Place with lots to do. Very convenient to shopping. Did not like there was no coffee maker or refrigerator in my room. Would stay again. Not a fan of this making me write a book.
4 out of 5
Recommended
for Everyone
by A verified traveler from oakley, Ca

Across the street from the Orpheum Theatre.

Posted Jan 29, 2016
Nice clean room comfortable bed and it was quiet. Never heard any noise in the hallway or doors closing. I would definitely stay here again and price was good for San Francisco. the only thing is no coffee maker, fridge or microwave. There's a Starbucks right next door. Very central location for the city.
3 out of 5
Recommended
for Couples
by A verified traveler from Madison, WI

Great location.

Posted Jan 28, 2016
Pros: The location and the staff were excellent. The room was ample and comfortable.
Cons: Windows dirty, smell of mold in the bathroom. The room was a large enough to fit a comfortable chair but there wasn't one.
Location: Very convenient to metro, opera, concert hall, and Ferry. Unfortunately, the neighborhood is a congregation place for homeless.
Good value, but the neighborhood would be uncomfortable for a single woman.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to public transportation.

Posted Jan 28, 2016
Pros: Location and staff.
Cons: Updating the outlets in the rooms.
Location: Because the hotel is on the Bart line and the Muni line there is not a sight in San Francisco you can not get to.
We were able to get to a surprise party the night we arrived using the Bart system which took us directly to our hotel. The hotel is beautiful if a little old. The only minor problem we had was with scarcity of electrical outlets. The staff was very friendly and obtained taxis for us when asked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2016
Staff was very helpful. I liked the atmosphere of the hotel main areas. With public transportation the hotel is close enough to everything yet still removed. The little restaurants around the hotel made for an enjoyable stay.
1 out of 5
by A verified traveler

Poor service. Unsafe, lack of security.

Posted Jan 25, 2016
Pros: It looks nice inside and with better housekeeping and security could be a nice hotel.
Cons: Housekeeping, security, water pressure and temperature.
Location: In the heart of the homeless in San Francisco.
There was blood on my bed sheets when I first came in. Also, late nigh took a stroll down the hallways to find homeless sleeping within.
4 out of 5
Recommended
for Everyone
by A verified traveler

lovely old look and feel

Posted Jan 24, 2016
Pros: I like the old look--all the brass, tiles, finishing, etc. Staff and rooms very nice too.
Location: I did not feel safe leaving the hotel. The area seemed rather seedy.
I found the food in the hotel restaurant exceptionally good.
3 out of 5
Recommended
for Everyone
by A verified traveler

A bit tired, but great price

Posted Jan 24, 2016
Cons: Would have loved a coffee maker in the room, and possibly a little fridge.
The hotel room was announced at 40% off, so the price was good for the central location. But it is definitely an old hotel. The corridors smell old, with old carpet. But the room was comfortable. Bathroom was very small.
1 out of 5
by A verified traveler from r

Don't stay here

Posted Jan 21, 2016
Front desk staff was uninterested and seemed put out by any questions. Furniture in lobby was grimy, hallways literally smelled. The room was no better. Mold growing on the wallpaper in the bathroom, dirty grout in the shower. Mattress needed to be replaced, carpets cleaned or replaced. The tv signal was fuzzy, no room service guides or hotel information in the room. I stayed one of my three nights because I was jet lagged and exhausted. Ate the rest of my cost because I really could not stay there. When I checked out early and stated room condition they just said ok and would ask the unavailable manager if any refund was available. They never called. Not only would I not recommend this hotel but I want to try and save anyone else from staying here too!