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Beautiful hotel close to Macy’s and Union Square. The staff were helpful and friendly and room service was speedy and great quality. I would highly recommend this hotel.
Gréât hôtel, gréât location. There was a demonstration going on outside the hotel at the time and the noise could be heard from our room. The air vent in the bathroom was very dusty and requires cleaning. Could trigger allergies. I would stay there again.
The staff which were at work were brilliant. The staff outside protesting were a nightmare. You could not hear them in the room which was good. The hotel over all was 10/10 for comfort,cleanliness and friendly staff highly recommendable to anyone planning a trip. The hotel is also situated in a great ...
I was pleasantly surprised by this hotel. Th location is great and the modern rooms are spacious and extremely clean.
Convenient location and room size was exceptional. Very nice views as well and bedding was quite comfortable. Have stayed at this property in the past and it always meets or exceeds expectations.
Common areas are nice. My room, 505, was a bit cramped. It faces Pine Street, which is very noisy during the night, with garbage trucks, etc. the heating system was wonky, and I could get it to produce any heat! Warning to older guests- the hotel has been transformed into a bit of a “hipster” ...
Quick and easy from SFO, rooms very clean and modern! Would definitely use again!
Staff were very helpful and friendly! enjoyed the stay very much
Great location! Older hotel but a clean room. No free wifi
Very nice & up scale. Location is great. Overall excellent!
Clean hotel great location, walking distance pretty much everywhere. It’s an old hotel but very well maintained. Had no issues
Close to Fisherman's Wharf/Pier 39. Excellent atmosphere / courtyard.
Very nice hotel, convenient airport shuttle. Staff are knowledgable about surrounding area with recommendations for dinner and shopping.
Nice hotel in the hub of SF. I enjoyed my stay and would stay there again.
Older but well kept. Convenient location and comparatively safe versus Tenderloin hotels. Currently road/curb/sidewalk construction is taking place outside which will inhibit sleeping late.
I've stayed here multiple times and I always appreciate the good service and the clean, well appointed rooms. Also... room service delivered by a robot? How cute!
Great hotel, good location, very large room with a view of the bay. no complaints! I would definitely stay here again.
Hotel was nice and clean and the staff was incredibly helpful.