Ratings based on 674 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from SF, CA

Boutique hotel close to SF Union Square

Posted Feb 17, 2017
Pros: Great location
Cons: Rooms have awkward older or mixed furniture that does not fit. Room needs and overall refresh, carpet, paint, replace tile and mirrors
Great location but hotel is in sad shape. No AC. Rooms have awkward older or mixed furniture that does not fit. Room needs and overall refresh, carpet, paint, replace tile and mirrors. Booked two queens, received one king.
Comment from Hotel Management
Feb 17, 2017 by Fernando , Hotel Management
Thank you for choosing to stay with us. We are sorry about your dissatisfaction at the hotel and appreciate your feedback. As you probably found out, this is a historic building in San Francisco, and we are planning to improve the property in the near future. Thank you for taking the time to provide your feedback. We do hope when your future plans brings you back to SF, you will once again think of the Kensington Park Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2017
Ideal location, I surely will recommend it to friends
Comment from Hotel Management
Feb 17, 2017 by Fernando , Hotel Management
Thank you for choosing the Kensington Park Hotel. We are happy to hear that you enjoyed our location. We are glad that you enjoyed your stay and hope to see you and your friends again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very enjoyable

Posted Jan 29, 2017
We enjoyed our stay, the staff was incredibly friendly and helpful.
Comment from Hotel Management
Feb 9, 2017 by Fernando , Hotel Management
Thank you for choosing the Kensington Park Hotel. We are glad that you enjoyed your stay, We are happy to hear that our staff was helpful and friendly hope to see you again in the near future.
5 out of 5
Recommended
for Couples
by A verified traveler from Mercer Island, WA

Old world charm close to Union Square

Posted Jan 27, 2017
Pros: Old world charm, comfortable and clean, location close to Union Square
Cons: Furniture in the rooms needs a little cosmetic care
Location: It is literally half a block off Union Square, so convenient to everything!
My husband and I have stayed at this hotel more than once. It is a beautiful old space updated with comfortable beds and old but clean furnishings in the rooms. The coffee and sherry in the lobby in the afternoons is a relaxing haven from the bustle of downtown San Francisco, and the Friday afternoon we were there had an excellent keyboardist playing lovely romantic tunes. We were on the seventh floor near the elevator, and we were surprised at the relative quiet. Staff is very helpful and friendly. We will definitely stay there again.
Comment from Hotel Management
Feb 11, 2017 by Fernando , Hotel Management
Dear Valued Guest, We are happy to hear that you enjoyed many of our amenities, including our location, We are pleased to hear that you enjoyed our staff, Thank you for sharing your experience we value your time.
3 out of 5
by A verified traveler

Posted Jan 20, 2017
It did not live up to what all the reviews and pictures showed it to be, won't be staying here again.
Comment from Hotel Management
Feb 11, 2017 by Fernando , Hotel Management
Greetings We are very sorry to hear about your disappointing stay here. We will be updating the hotel this year so we hope you will give us another chance should your plans once again includes San Francisco. Again, thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Folsom, CA

Nice place, Great location

Posted Jan 17, 2017
Very nice boutique hotel in perfect location. Good food nearby. Playhouse right in the hotel. Good nightclubs nearby. Will stay there again!
Comment from Hotel Management
Feb 17, 2017 by Fernando , Hotel Management
Hello JS Thank you for choosing the Kensington Park Hotel We are happy to hear that you enjoyed our location and yes you are correct our local restaurants are great. our playhouse theater is great as well, We are glad that you enjoyed your stay and hope to see you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Posted Jan 15, 2017
Just a one night stay, pleasant enough. Wish the heater worked a bit better but the nice bed and covers make up for it.
1 out of 5
by A verified traveler

Cancelled our reservation even without telling us

Posted Jan 13, 2017
Hotel staff wee rude and cancelled our reservation in spite of booking this one year in advance
5 out of 5
Recommended
for Everyone
by A verified traveler from West Hollywood, California

A Great Place To Enjoy Christmas!

Posted Jan 11, 2017
Pros: I really liked the excellent service on the part of the staff. Everyone was very friendly and very helpful.
Cons: I really can't think of anything that needs to be changed.
Location: It's in a great location, one that offers easy access to many tourist sites, like Union Square and the Powell Street cable car.
I really enjoyed my stay at the Kensington Park. I had never stayed there before, nor did I even know about its existence. I had a great time, the hotel price was terrific, especially for booking it so close to Christmas, and I especially enjoyed the use of the hotel computer and printer--for free. Yes, I would definitely recommend the Kensington Park to anyone planning to visit San Francisco.
3 out of 5
Recommended
for Everyone
by A verified traveler from sacramento, ca

Great location but a bit worn around the edges.

Posted Jan 6, 2017
Pros: Location.
Cons: Replace carpeting and renovate bathrooms.
Location: Union Square is near shopping and great restaurants.
Stayed one night during holidays. Comfy room, great restaurant downstairs (Farallon), but the bathrooms could use an update.