Ratings based on 2,115 Verified Reviews

4.1 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from spokane

Great to be by Union Square, trollycar

Posted Oct 17, 2017
Loved the staff, location and beds! We were close to the trollycars and Union Square. Every day there was sherry and tea and live music for the guests. Wonderful gourmet restaurant right next door! Clean. Friendly. Only improvement needed: to refinish or replace tops of wooden furniture in rooms. Tacky.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel very close to union square

Posted Oct 14, 2017
Loved the experience of San Francisco daughter thought blinding
Comment from Hotel Management
Oct 16, 2017 by David, Hotel Management
Dear Malcolm, Thank you for your feedback. It is great to read that you enjoyed your visit to the KPH and San Francisco. Hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Posted Oct 8, 2017
Perfect location! Staff very friendly and helpful! Clean!
Comment from Hotel Management
Oct 13, 2017 by David, Hotel Management
Tessa, Thank you for the great review and comments. We are happy to hear that you enjoyed visiting with us. We hope to see you again when you return to San Francisco!
3 out of 5
by A verified traveler from UK

Central hotel but needs money spent on it

Posted Sep 28, 2017
The location of the hotel is first class but the facilities are basic and the furnishings and decor need to be refreshed. Nowhere for breakfast other than a rudimentary coffee facility. The beds were super comfortable but too many elements were substandard to make us book again
Comment from Hotel Management
Oct 13, 2017 by David, Hotel Management
Hi Ian, Thank you for your candid feedback. The hotel is being updated this year and in 2018. Hope you will return to see all the new changes and upgrades. Thank you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great location, great hotel.

Posted Sep 25, 2017
Hotel very close to Union Square. Very helpful staff with good knowledge of the city. Vincent was particularly helpful. 2nd stay here. Definitely recommend.
Comment from Hotel Management
Oct 13, 2017 by David, Hotel Management
Thank you for the great review. Hope you will visit us again when you next trip brings you to San Francisco!
5 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Posted Sep 24, 2017
Lovely, clean and comfortable hotel near Union Square. Has a very classic San Francisco vibe. Excellent location, friendly staff.
Comment from Hotel Management
Oct 6, 2017 by David, Hotel Management
Dear Chris, Thank you for taking time to give us your comments and the 5 Star Rating. Thank you for thinking of the Kensington Park Hotel for your visit to San Francisco.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Great location, historic hotel.

Posted Sep 21, 2017
Amazing location. Great restaurants and shopping nearby. Staff friendly. Very clean. Comfy bed. Great view on the 10th floor. Take advantage of the happy hour in the restaurant right next door. Had an amazing little meal with oysters and dessert for a fraction of the price you would normally pay in this very expensive restaurant.
Comment from Hotel Management
Sep 22, 2017 by David, Hotel Management
Hi Jules, Thank you for taking the time to give us your feedback on your recent visit. We are very happy to hear that you enjoyed the hotel location and The Farallon Restaurant next door. Again, thank you and we hope to see you again soon.
1 out of 5
by A verified traveler from Spokane

Never again!

Posted Sep 18, 2017
Pros: location
Cons: a TOTAL remodel
Location: great location and shops
The place was old, smelled terrible, no restaurant, coffee shop, no airconditioning ...never again!
Comment from Hotel Management
Sep 19, 2017 by David, Hotel Management
Thank you for your feedback. The hotel is situated in a Historic Building in SF. The hotel is planning an update this year and next. Unfortunately most boutique hotels in SF have no A/C, as well as no restaurant. This is the only hotel in SF which features a live theater, a Fine Dining establishment (Farallon), and the SF Elks Club. Thank you for your comments.
3 out of 5
by A verified traveler

Tired

Posted Sep 9, 2017
The hotel needs updating. I've only been to SF this one trip and the high was a record, however, every modern hotel should have AC! Our room needs paint and new furniture. The room looked tired and we left feeling tired.
Comment from Hotel Management
Sep 20, 2017 by David, Hotel Management
Thank you for your comments. As most Boutique Hotels in SF, we do not have A/C. This unusually hot weather this past month is totally out of the ordinary. SF usually only gets a handful of days in the 80s and 90s. I'm sorry you had to suffer through the record heat without a/c. We are in the process of updating our rooms this year and next. Again, thank you for your feedback.
5 out of 5
by A verified traveler

Posted Sep 9, 2017
The hotel was beautiful and located in a great location. Services were great.
Comment from Hotel Management
Sep 19, 2017 by David, Hotel Management
Thank you for your 5 Star review. We are glad you enjoyed your visit with us.