Ratings based on 2,011 Verified Reviews

4.1 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Superb stay

Posted Jun 10, 2017
Pros: Nice and Clean
Location: Great Location
EXCELLENT STAFF Hotel on good Bus routes Good clean rooms
Comment from Hotel Management
Jun 15, 2017 by Emily G, Hotel Management
Well, Peter, "Superb" is exciting to hear! Thank you!
4 out of 5
Recommended
for Everyone
by A verified traveler from SF Bay area

Boutique hotel in a convenient location

Posted May 31, 2017
Pros: The room was cozy and clean. We were able to park in the self parking garage which is on the lower floor of the hotel. I enjoyed the decor.
Location: The hotel is in a residential area with some commercial mixed in. The neighborhood is quiet. We found several good places nearby to eat.
We wanted a hotel near the Fillmore and near restaurants. The hotel is in a very convenient location. The hotel is small but has a nice feel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff!

Posted Apr 21, 2017
Pros: The room. Very clean and very spacious!
I only stayed there for one night. The beds are absolutely comfortable! I just wish they had more parking, and cheaper parking. I had already paid for my stay and on top I paid almost 40 dollars for my car to stay in the hotel's parking overnight. Overall, it's a nice place with very friendly staff members.
5 out of 5
Recommended
for Everyone
by A verified traveler from austin, tx

Nice room & location.

Posted Apr 20, 2017
Pros: Fast check in/out. Front desk staff were great. Balcony room was spacious and very comfy.
Cons: Parking was a bit of an issue because garage has just a few spaces, street parking was difficult as well. Not a huge deal however.
Location: Pretty good Thai restaurant across the street. Plenty of restaurants, etc within a short walk or drive, perfect location!
Wine reception in the afternoon! Super comfortable bed/linens.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2017
Staff was friendly and helpful! Wine bar in the lobby in the evening​ and a perfect location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2017
Pros: Loved the location! Super compy and was just our style. Housekeeping lady was so sweet! And always had coffee and creamers and a smile.
The guys at the front desk we're inviting and smiling. Thank you!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome experience!

Posted Apr 15, 2017
Pros: Many amenities - on site parking, restaurant in the hotel, free wine hour in the evenings, mini fridge and Keurig Coffee maker in room. Large room.
Cons: Water pressure in the shower could be a bit better.
Location: Japan Town with the Peace Plaza very close by, many shops and restaurants!
The Hotel Kimpton-Buchanan was exactly what I needed. Conveniently located, helpful and friendly staff and a large, comfortable room and bathroom with all the amenities one needs. The room was large with a King Bed, Table and 2 chairs, Keurig Coffee Maker, Mini Fridge, views of San Francisco. Located directly across from Japan Town, within walking distance to many terrific restaurants, shops and culture. On-site parking and a free wine hour in the evening were additional perks. The room rate was excellent compared to other hotels farther away from where I needed to be during the day. Overall an excellent experience!
Comment from Hotel Management
May 11, 2017 by Emily G, Hotel Management
Thanks so much! I'm glad you got to really enjoy both the hotel and the neighborhood. I'm not sure if we got to meet at the wine reception, though perhaps when you come back -- and we hope you will!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2017
Pros: Location
Location: Near family
Location was good for our visit. Hotel was comfortable.
Comment from Hotel Management
Apr 12, 2017 by Emily G, Hotel Management
Thanks for making us your home away from home! I'm glad you were very comfortable and the location was super convenient. We'll see you next time then! Take care.
5 out of 5
Recommended
for Everyone
by A verified traveler from La Canada, CA

Wish we could have stayed longer.

Posted Apr 5, 2017
Loved our 1 night stay. Will definitely come stay here again! Front Lobby was gorgeous and location was perfect! Quiet and close enough to everything without feeling like you're in tourist central.
Comment from Hotel Management
Apr 12, 2017 by Emily G, Hotel Management
Ha, well said, travelingtrio! I know just what you mean about the location, and may just have to borrow your wording as you really sum it up!
4 out of 5
by Andrea

nice location, clean hotel

Posted Mar 23, 2017 on Hotels
Place was kept nice and clean every day. Friendly staff. Fitness room is very small though.