Exterior

Reviews of King George Hotel

3 out of 5
King George Hotel
334 Mason Street, San Francisco, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 727 out of 1387 reviews" "
Rating 8 - Good. 345 out of 1387 reviews" "
Rating 6 - Okay. 176 out of 1387 reviews" "
Rating 4 - Poor. 73 out of 1387 reviews" "
Rating 2 - Terrible. 66 out of 1387 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

ROGER, ORLANDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very small, but that was expected for the price. Very close to transportation and sites. It's in the "safer" part of town but a couple of streets in the wrong direction and you won't like what you see. No air conditioning, and you sometimes have to beg the water to come out of the shower. Good deal for an economical stay.
Stayed 5 nights in Mar 2024

8/10 Good

Monice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Decor was fantastic
Stayed 2 nights in Dec 2023
Response from KGH Team on Mar 24, 2024
Dear Guest,Thank you so much for your feedback!Have a great day!

8/10 Good

Francisco

Business traveler
Liked: Cleanliness, staff & service, amenities
This is good location if you're going to be at the Moscone Convention Center. I stayed in March, the weather is in the 50 to 60 degrees. This is good because the room doesn't have A/C. It has a ceiling fan. The water heater is inconsistent.
Stayed 3 nights in Mar 2024
Response from King George Front Desk on Mar 23, 2024
Thank you for your feedback, we are pleased you enjoyed your stay. We hope to see you again soon

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and it is very important.
Stayed 2 nights in Mar 2024
Response from King George Front Desk on Mar 23, 2024
Thank you for your feedback, we are pleased you enjoyed your stay. We hope to see you again soon

10/10 Excellent

Alina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay , great price , amazing experience.
Stayed 1 night in Mar 2024
Response from King George Front Desk on Mar 22, 2024
Thank you for your feedback, we are pleased you enjoyed your stay. We hope to see you again soon

10/10 Excellent

Collette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here is always so kind! Have stayed twice, will be returning!
Stayed 1 night in Mar 2024
Response from KGH Team on Mar 19, 2024
Dear Guest,Thank you for your feedback. We look forward to welcoming you back soon.

6/10 Okay

SERGIO B Benjamin, ROUND ROCK

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We had a very very small Room. Everything was so uncomfortable, restroom, room, closet. The sink in the bathroom was shorter than my toothbrush. If I come back to SFO, Will be different hotel
Stayed 3 nights in Mar 2024
Response from Shakyra G. on Mar 17, 2024
Dear Sergio,Thank you for sharing your feedback; We would've had the pleasure of switching you to a different room if you would've stopped by the front desk. we'll make sure to share your comments with the maintenance department. please accept our apologies and thank you for your comments once again, it is our hope to get a second chance in the future so that we can win you over!

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The second day of my stay, I attempted to take a shower and there was no water pressure. It took about 20 minutes for shower to function on the third day. There was no hot water for 10 minutes.
Stayed 3 nights in Mar 2024
Response from Shakyra G. on Mar 17, 2024
Dear Steven,Thank you for sharing your feedback; we'll make sure to share your comments about the water with our maintenance department. please accept our apologies and thank you for your comments once again, it is our hope to get a second chance in the future so that we can win you over!

10/10 Excellent

XiaoMing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 1 night in Mar 2024
Response from KGH Team on Mar 16, 2024
Dear Guest,Thank you for your feedbackHave a great day!

10/10 Excellent

Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable, near the subway, the entire staff was very welcoming.
Stayed 1 night in Mar 2024
Response from Shakyra G. on Mar 16, 2024
Thank you for your feedback, we are pleased you enjoyed your stay. We hope to see you again soon

10/10 Excellent

XiaoMing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff is nice
Stayed 1 night in Mar 2024
Response from Shakyra G. on Mar 16, 2024
Thank you for your feedback, we are pleased you enjoyed your stay. We hope to see you again soon

8/10 Good

Scott

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the historic nature and British theme (though more Union Jack symbols would help). The staff was friendly and polite. The 2 single beds room was a bit small but comfortable and clean. Though situated next to an alley, noise was never really an issue. The most noise came from the rattling heating pipes. Breakfast was simple but delicious. Thank you for a comfortable stay!
Stayed 4 nights in Mar 2024
Response from Shakyra G. on Mar 16, 2024
Thank you for your feedback, we are pleased you enjoyed your stay. We hope to see you again soon

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and friendly staff. A decent place to sleep while in town.
Stayed 4 nights in Mar 2024
Response from KGH Team on Mar 14, 2024
We are so pleased to read that you enjoyed your recent visit to the King George Hotel. We greatly appreciate you taking time to recognize our phenomenal team. We look forward to seeing you again soon.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay in SF
Stayed 2 nights in Mar 2024
Response from KGH Team on Mar 12, 2024
Dear Guest,Thank you so much for staying with us and for your feedback. We really appreciate it

10/10 Excellent

Robert, Bay Point

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely helpful and professional
Stayed 2 nights in Mar 2024
Response from KGH Team on Mar 12, 2024
Dear Guest,Thank you for your feedback and for staying with us.We appreciate your feedback relate to our excellent staff. We look forward to welcoming you back soon.

10/10 Excellent

Jeorjet

Business traveler
The hotel was conveniently located and the staff was very kind.
Stayed 4 nights in Mar 2024
Response from KGH Team on Mar 12, 2024
Dear Guest,We appreciate your compliments regarding our staff and prime location in the heart of San Francisco. Thank you so much for staying with us and we look forward to welcoming you back again.

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were amazing. The only thing I would change is the bathroom window needs a privacy curtain in addition to the sheet curtain. Our room faced the street and it was a bit awkward to use the restroom.
Stayed 3 nights in Mar 2024
Response from KGH Team on Mar 12, 2024
Dear Angela, Thank you for your recent visit! We are happy to know that you had a pleasant experience. We have also noted your feedback about the bathroom, and we'll be happy to share this information with our housekeeping team.

2/10 Terrible

Oxana

Disliked: Staff & service, amenities, property conditions & facilities
What a terrible experience I had at this hotel. The entire staff is rude and condensing and is also tried to over charge and discriminate people with disabilites . Stay far away from this establishment They should need to get reported to ADA
Stayed 3 nights in Feb 2024
Response from KGH Management on Mar 10, 2024
Dear Oxana, We appreciate receiving feedback form our guests, however, sadly your comments lack of transparency. You were charged accordingly based on the damages caused by your dogs who not only urinated the carpet on the room and hallways, but also defecated on the room, and we have evidence of the linen that we had to dispose because you used it to clean up dog excrement.

8/10 Good

Brianna

Liked: Cleanliness, staff & service
Nice easy place to stay
Stayed 1 night in Mar 2024
Response from KGH Team on Mar 10, 2024
Dear Guest,Thank you so much for staying with us. We are so glad that you had an enjoyable stay. We look forward to welcoming you back soon.

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing would stay here again
Stayed 1 night in Mar 2024
Response from KGH Team on Mar 10, 2024
Dear Hilda,Thank you so much for staying with us.We look forward to welcoming you back soon.

10/10 Excellent

Elizabeth

Liked: Property conditions & facilities
I liked the fun and unique atmosphere of the hotel lobby and the humor and kindness of the staff. I would definitely stay here again and recommend the King George to others.
Stayed 5 nights in Mar 2024
Response from KGH Team on Mar 10, 2024
Dear Elizabeth,Thank you so much for staying with us. We are so glad that you had an enjoyable stay including our friendly service team. We look forward to welcoming you back soon.

10/10 Excellent

Esteban

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place!
Stayed 3 nights in Feb 2024
Response from KGH Team on Mar 10, 2024
Dear Guest,Thank you for staying with us and for your feedback.Have a great day!

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay.
Stayed 2 nights in Mar 2024
Response from KGH Team on Mar 10, 2024
Dear Guest,Thank you so much for staying with us. We are so glad that you had an enjoyable stay. We look forward to welcoming you back soon.

10/10 Excellent

Nguyen

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from KGH Team on Mar 9, 2024
Thank you for the stars! We very much look forward to the opportunity to welcome you back to the King George Hotel during your next visit to the Bay!

2/10 Terrible

Jasmine

Traveled with family
I got bitten by a bunch of bugs and had bites all over my body.
Stayed 4 nights in Feb 2024
Response from King George Hotel Management on Mar 5, 2024
Dear Jasmine, Thank you for sharing your experience. We would like to apologize and inform you that we have received your report and our guests are our priority. The room that you stayed in was placed out of order as per protocol, and we are waiting for our pest control vendor to inspect the room. Once we receive a report from them, it'll be our pleasure to reach out to you.

10/10 Excellent

Mario Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the whole experience, the little room was charming, clean restroom. I loved the stairs. I just felt the outside was a bit unsafe with homeless walking around. Not much you can do about that but there was many meal options and I really enjoyed it.
Stayed 2 nights in Mar 2024
Response from KGH Team on Mar 5, 2024
Dear Mario, We are so pleased to read that you enjoyed your recent visit to the King George Hotel. We greatly appreciate you taking the time to review your stay, and we are happy to know that for the most park everything was great. We look forward to seeing you again soon.

10/10 Excellent

Suzette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can walk to a lot of great restaurants, bars, and the mall. Parking structure conveniently located across the street that is open 24 hours. Staff is very nice.
Stayed 2 nights in Feb 2024
Response from KGH Team on Mar 5, 2024
Dear Suzette, Thank you for much for taking the time to leave a review and your kind words! We love making guests feel special and so happy the team was able to deliver. We look forward to welcoming you again!

10/10 Excellent

Afiya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lobby decor and check-in staff was wonderful. It was a bit noisy outside, but overall a nice stay.
Stayed 1 night in Mar 2024
Response from KGH Team on Mar 5, 2024
Thank you for your comments! We very much look forward to the opportunity to welcome you back to the King George Hotel during your next visit to the Bay!

10/10 Excellent

Jose Gregorio Avila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price and good location
Stayed 4 nights in Feb 2024
Response from KGH Team on Mar 5, 2024
Thank you for the stars! We very much look forward to the opportunity to welcome you back to the King George Hotel during your next visit to the Bay!

8/10 Good

Xavier

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from KING GEORGE FRONT DESK on Mar 4, 2024
Dear XavierGreetings from King George HotelThanks for your review, this is King George more than a hotel.All the best,

10/10 Excellent

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and relaxing stay.
Stayed 1 night in Feb 2024
Response from KGH Team on Mar 1, 2024
Thank you for the stars! We very much look forward to the opportunity to welcome you back to the King George Hotel during your next visit to the Bay!

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful.
Stayed 1 night in Feb 2024
Response from KGH Team on Feb 28, 2024
Thank you for posting such a wonderful review. We are so happy that you had such a great time with us. Very glad to be here for you, now and in the future. Until next time!

6/10 Okay

James Michael

Liked: Cleanliness, staff & service
Lovely building in a very noisy location.Coukd use updating on plumbing and flooring.staff were kind and helpful.
Stayed 7 nights in Feb 2024
Response from KGH Team on Feb 28, 2024
Dear James, Thank you for your recent stay at the King George Hotel. We appreciate your feedback as well as you king comments about our staff. We'll be happy to share your feedback with our team, and it is our hope to see you again in future visits to San Francisco!

4/10 Poor

Tony

Disliked: Staff & service
Stayed 6 nights in Feb 2024
Response from Stephanie Rico Front Office Manager on Feb 29, 2024
Dear Tony, Thank you for your recent stay; I'm concerned about your recent feedback, please provide us with some feedback so that we can address any matters.

8/10 Good

william Charles

Stayed 2 nights in Feb 2024
Response from King George Front Desk on Mar 22, 2024
Thank you for your feedback, we are pleased you enjoyed your stay. We hope to see you again soon

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The King George was an unexpected find in downtown SF. The room rate was a great price for an urban hotel. The rooms, while small, were well appointed. Parking was across the street and not exorbitant. When looking for a centrally located budget hotel in SF, you cannot go wrong with the King George.
Stayed 2 nights in Feb 2024
Response from KGH Team on Feb 28, 2024
Dear William, It is great that you discovered us and had a taste of what the King George has to offer. We are so happy that you had such a great time with us. Very glad to be here for you, now and in the future. Until next time!

10/10 Excellent

Aretha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything. Staff was considerable and accommodating. Bed is comfy. Very recommendable.
Stayed 2 nights in Feb 2024
Response from King George Hotel on Feb 27, 2024
Dear Aretha, We love making guests feel special and so happy the team was able to deliver. We look forward to welcoming you again!

8/10 Good

Hayr

Stayed 4 nights in Feb 2024
Response from King George Front Desk on Mar 22, 2024
Thank you for your feedback, we are pleased you enjoyed your stay. We hope to see you again soon

10/10 Excellent

Steven Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good value for the price, staff are very good and will help with any requests. The only downside is the surrounding area, I've never seen so many homeless people in my life. Within 3 blocks of the hotel there are junkies using needles on the sidewalk in the middle of the day and you will see human faeces everywhere
Stayed 5 nights in Feb 2024
Response from KGH Staff on Feb 27, 2024
Dear Steven Thanks a lot for your comments, we really appreciated. This is King George, more than a hotel.Regards,

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Old & well kept up. Very clean & was great value. Would definitely stay there again.
Stayed 4 nights in Feb 2024
Response from Inn At Union Square on Feb 26, 2024
We are so flattered! Thank you for staying with us.. We are thrilled that you had a good experience, our staff will definitely be happy to read what you wrote for us, and we look forward to your next visit

10/10 Excellent

Isabel

Stayed 2 nights in Feb 2024
Response from King George Front Desk on Mar 22, 2024
Thank you for your feedback, we are pleased you enjoyed your stay. We hope to see you again soon

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely bang for your buck, this place is true value in an area of much more costly hotels.
Stayed 1 night in Feb 2024
Response from KGH Staff on Feb 27, 2024
Dear EdwardThank you for this amazing review, we are glad you were satisfied. All the best,

10/10 Excellent

Mario

Stayed 3 nights in Feb 2024
Response from KGH Staff on Feb 27, 2024
Dear MarioGreetings from King George HotelThanks for your review. This is King George more than a hotel.Regards,

10/10 Excellent

David, Vacaville

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this hotel. Highly recommend!!!
Stayed 1 night in Feb 2024
Response from KING GEORGE FRONT DESK on Feb 26, 2024
Dear David Greetings from King George HotelThanks for choosing us, this is King George more than a hotel.Regards

8/10 Good

Tanisha

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Second time staying here, love the location.
Stayed 1 night in Feb 2024
Response from KGH Team on Feb 25, 2024
Dear Guest,Thank you for staying with us.We look forward to welcoming you back soon.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying @ KingGeorge Hotel. Prices are reasonable. I love that this is so close to Union Square, BART, and shopping. We were just going to stay one night and we were having such a great time. We stayed 2. KG accomodated us the same room at the same price as we paid for Friday night. Johnny Foleys is nearby with the duelling pianos, which is a really fun evening activity. Staff was all pleasant and helpful. The hotel is older but nicely updated. Its rather charming and very SF style.
Stayed 1 night in Feb 2024
Response from KGH Team on Feb 23, 2024
Dear Michael, We are so flattered! Thank you for staying with us once again. We are thrilled that you had a good experience, our staff will definitely be happy to read what you wrote for us.Hope to keep hosting your stay on your visits to the Bay Area.

10/10 Excellent

Jessica

Stayed 3 nights in Feb 2024
Response from King George Front Desk on Mar 22, 2024
Thank you for your feedback, we are pleased you enjoyed your stay. We hope to see you again soon

10/10 Excellent

Sean M

Traveled with partner
It was very nice, quiet and clean. Convenient parking across the street
Stayed 1 night in Feb 2024
Response from KGH Team on Feb 23, 2024
Thank you for the stars! We very much look forward to the opportunity to welcome you back to the King George Hotel during your next visit to the Bay!

8/10 Good

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pricing was reasonable and the location was convenient. The roof top experience could be improved.
Stayed 1 night in Feb 2024
Response from IAUS Management on Feb 23, 2024
Thank you for the stars! We very much look forward to the opportunity to welcome you back to the King George Hotel during your next visit to the Bay!

10/10 Excellent

Bradford

Traveled with partner
Great
Stayed 4 nights in Feb 2024
Response from KGH Team on Feb 21, 2024
Thank you for staying with us!