Ratings based on 3,465 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Great spot.

Posted Dec 2, 2016
Short walk from Bart. A great location. it's an old building and shows it shows but it's clean and the staff are all very helpful. Best bang for the buck.
3 out of 5
by A verified traveler from US

housekeeping

Posted Nov 28, 2016
Housekeeping did not come to tidy up the room even though we had the sign on the door all day.
5 out of 5
by A verified traveler from Monrovia, United States of America

cute and simple in a good location

Posted Nov 23, 2016
I stayed in a 2 twin bed room. The room is small and will work for two people who don't have a lot of stuff, although there was a good size walk in closet. I used it as a changing room. The room is nicely kept and the beds were very comfortable. Everything was in good condition, including the bedding. The bathroom was cute and done up in vintage style. Everything worked well. The rooms are clean as is the facility. The staff are very friendly and helpful. The location is good. There is a diner right next door which is nice for families. It is very close to the cable cars and shopping. My room was a little noisy at night, but I kept the window open. Maybe that's why. I would definitely stay there again!!
5 out of 5
by A verified traveler from US

A very pleasant stay

Posted Nov 23, 2016
Hotel is very well located. Powell station is only a 4 minute walk away and 10 stops on the BART from SFO. The check in was seamless as was the checkout. The staff were very helpful. I was initially a little weary due to previous warnings of the area being very noisy but for me it was not an issue. I was located towards the back of the hotel and had no problem sleeping. The carpet was a little dated but clean and for me the cleanliness is the most important part. The room was cleaned everyday. San Francisco is a great place however if you are planning to do plenty of walking, bring good footwear with you. It's a very hilly city.
3 out of 5
by A verified traveler from PITTSBURGH, United States of America

King George

Posted Nov 22, 2016
Pros: The bathrooms have been updated and the rooms somewhat.
Cons: Removing the musty smell in the rooms and hallways. It comes from the dampness outside and inside from the steam in the shower. Air conditioning
Location: Union Square, Market Street, China Town, Little Italy. The city is defined by neighborhoods and all are with in reasonable walking distance.
The location is perfect. The hotel i s located right in the city center. Shopping, restaurants, transportation and site seeing are all within walking distance. The upside is the decent price point for this location. If your room faces Mason Street you will experience much noise at night The city has many homeless and distraught residents. There is a lot of sleep disturbance during the wee hours of the morning. (ie) shouting, loud talking, drumming, etc. I am nit not sure if California has a disturbance of the peace ordinance. The hotel is very quaint. It could definitely use central air conditioning and new valves to regulate the steam heat. San Francisco's weather is very changeable. The atmospheric dampness has settled into the oldness of the hotel walls. People who have allergies and asthma may find this as a red flag.
Comment from Hotel Management
Nov 22, 2016 by candice cancino, Hotel Management
Dear Alex, Thank you very much for your feedback. We appreciate your kind words regarding the bathroom renovation and location. I have noted your concern with the "dampness" of the hallways and have informed the appropriate departments. We do hope your travels will bring you back to SF and King George.
4 out of 5
by A verified traveler

立地◎、価格○、従業員○、清潔感○、広さ△

Posted Nov 21, 2016
Pros: フレンドリーな従業員。
Cons: コーヒー、紅茶のサービスを夜までやっているとうれしい。
Location: 中心地に近く、安全だと感じた。
価格等を総合的に考えるとよいホテルだった。部屋の狭さは否めないが、価格を考慮すると仕方が無い。部屋自体は清潔感があり、室温等も快適だった。レンタカー屋が目の前にたくさんあるので、遠出する人にはとても使いやすい快適なホテル。従業員もフレンドリーで、壊れたスーツケースの破棄を頼んだら快く引き受けてくれた。
4 out of 5
by A verified traveler

Posted Nov 18, 2016
Very good location! Only the water flow in 9 floor is really small.
Comment from Hotel Management
Nov 21, 2016 by candice cancino, Hotel Management
Happy to hear you enjoyed the location. I will inform our Chief Engineer to review the 9th floor water flow. I hope to welcome you back soon.
4 out of 5
by A verified traveler

Toplage und nettes kleines Zimmer

Posted Nov 18, 2016
Die Lage ist top, alles zu Fuß erreichbar. Die Zimmer sind klein, das Bett hoch und bequem, im Bad läuftvdascWasser nichtbgutbab. Sehr nette Rezeption
Comment from Hotel Management
Nov 21, 2016 by candice cancino, Hotel Management
Thank you very much for your kind words regarding the front desk. I will be sure to pass along the compliment. Hope to welcome you back soon.
3 out of 5
by A verified traveler

nice visit

Posted Nov 15, 2016
Pros: the staff
Cons: better amenities, soaps etc
Location: union square and china town are extremely close.
The front desk staff were very friendly, especially the gentleman who works late night on the weekend. He gave us tips on where to eat and things to see. he made our stay there worth it. The room was extremely small. the bathroom is also small with very little space at the sink to place your things. the soap was smaller than your typical hotel soap and we just bought our own soap and shampoo at the Walgreens not far away. the bed was very comfortable. if you don't plan on spending much time in the room it is worth it. if you plan on relaxing in the room for part of your stay you might find it to be too cramped. the outside of the hotel during the day is great and you are very close to union square and china town. at night we were approached at least twice every night for money by people. overall we had a nice stay.
Comment from Hotel Management
Nov 21, 2016 by candice cancino, Hotel Management
Dear guest, Thank you for your feedback and kind words regarding the staff and location. Happy to know that although the room and facial soap was small, our overnight front desk agent made your stay enjoyable.
3 out of 5
by A verified traveler from Webster, MA

Small elevator, room. Good Bed.

Posted Nov 15, 2016
Pros: The pillow - topped Queen mattress was 'what the doctor ordered' after a long day of hiking San Francisco's hills. Electronic availability - TV, outlets for chargers, etc., was well planned. I had a rental and parking was just across the road.
Cons: Small elevator, small room, small bathroom, greasy counter top. Person playing plastic bucket/ drum outside at 2 AM, sometimes with flute accompanying, Loud motorcycle at 4 AM.
Location: One block from Trolley line. Plenty of food choices. Car rental companies. Near Chinatown (uphill).
Comment from Hotel Management
Nov 22, 2016 by candice cancino, Hotel Management
Dear David, Am very happy to read that you thoroughly enjoyed our recently upgraded mattresses! I have shared your comments regarding the 2am noise to the local police. I appreciate your feedback and hope that we can welcome you back again.