Ratings based on 1,505 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from France

personnel très aimable

Posted Aug 24, 2015
Pros: l'accueil (les cookies ont été très appréciés), les conseils
Cons: plus de café / thé /chocolat dans la suite (obligé d'aller chercher des sachets supplémentaires à l'accueil)
Location: pas eu le temps d'explorer
affectation de la suite Oyster pour famille de 6 personnes. Très agréable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Quick trip to SF

Posted Aug 23, 2015
Pros: The room was nice and the were very dog friendly.
Cons: Everythiing was great.
Location: Oyster bay is close as well as Grant Avenue. It was also close to the 101 and the airport.
Larkspur Landing is a great and convenient locaton, just off the freeway and grant avenue. The hotel was clean and well equipted.
Comment from EPC
Aug 24, 2015 by Debbie, EPC
Dear Lance, Thank you for your wonderful review. Our team is pleased you enjoyed your stay and we hope to welcome you back again. Sincerely, Debbie Gudmundson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel that provided a lot of conveniences.

Posted Aug 20, 2015
My family and I enjoyed our stay. Staff was friendly and helpful. Conveniences such as breakfast and free laundry were helpful. The only down side was the lack of temperature control in the suite. My son was freezing on the sofa pull out while we were sweating in the bedroom. A fan was brought in by request and helped make sleeping more comfortable.
Comment from EPC
Aug 25, 2015 by Debbie, EPC
Dear guest, Thank you for taking the time to review our hotel. I am thrilled you found our staff friendly and helpful, as well as enjoyed our complimentary breakfast and laundry amenities. We appreciate your feedback on the temperature control and are pleased a fan was helpful. Warm regards, Debbie Gudmundson, General Manager
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 10, 2015
Larkspur Landing was just fine, it neither exceeded nor fell bellow any expectations I had. I had a nice soak in the hot tub and took a short walk from the hotel with my family to dinner.
Comment from Hotel Management
Aug 12, 2015 by Debbie, Hotel Management
Dear guest, Thank you for your observations on your recent stay. We are pleased you enjoyed our outdoor hot tub. Sincerely, Debbie Gudmundson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

a nice clean place with a great staff

Posted Aug 5, 2015
Pros: The manager Debby went out of her way to make sure we had a pleasant stay.She told us about many things to see in the area.
Cons: Nothing
Location: It was very close to the airport. They had a shuttle to and from the airport that ran about every 20 minutes. The BART ran from there.
We were extremely pleased with our stay The kitchen was well equipped. The room was clean. The bed was comfortable. The staff was very helpful. We would definitely stay there again.
Comment from Hotel Management
Aug 11, 2015 by Debbie, Hotel Management
Dear Bob and Mary, Thank you so much for your wonderful review! I am so happy I was able to make you visit more fun. Please come back soon, Debbie Gudmundson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Island, NY

Nice hotel close to main highways.

Posted Aug 3, 2015
Pros: Comfortable and friendly.
Cons: nothing
Location: Close to major highways.
Very comfortable. Staff was very friendly. Would stay again.
Comment from Hotel Management
Aug 6, 2015 by Debbie, Hotel Management
Dear Chris, Thank you for your great review! We are so happy to hear you enjoyed your stay and our friendly team looks forward to welcoming you back again. Warm regards, Debbie Gudmundson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to airport

Posted Aug 1, 2015
Pros: free use of washer n dryer .. nice kitche with dishes n flatware n glases n dishwaher too ..
Cons: nothing
Location: SFO airport
If someone looking for stay which has kitchen n all this is the one .. This is home away from home hotel .. they had free airport transportation, free breakfast , free excellant wifi and not to mention free use of washer n dryer ( its good when u have to wash some dirty clothes before u pack in ur bag) .. loved my stay there ..
Comment from Hotel Management
Aug 5, 2015 by Debbie, Hotel Management
Dear Reena, Thank you for your wonderful review! Our team is thrilled that you enjoyed so many of our complimentary amenities including airport shuttle, breakfast and wifi. We hope to see you back real soon, Debbie Gudmundson, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2015
Pros: The distance to our destination and free parking.
Cons: The staff at the front could use more customer service training.
Location: It is close to the city.
We have stayed here a few times already and it serves its purpose to us and will not mind staying here again.
Comment from Hotel Management
Jul 30, 2015 by Debbie, Hotel Management
Dear guest, Thank you for being return guest and we hope to welcome you back again soon. Warm regards, Debbie Gudmundson, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to major highways, close to San Francisco

Posted Jul 28, 2015
Pros: Large, quiet room
Cons: Really need a pool!! also a better breakfast selection
Disappointing breakfast, no pool and spa was broken for our entire stay. Elevators were very noisy, and a little scary, felt unsafe.
Comment from Hotel Management
Jul 30, 2015 by Debbie, Hotel Management
Dear guest, Thank you for your feedback and observations of our hotel. We will work to address the issues you experienced. Sincerely, Debbie Gudmundson, General Manager
2 out of 5
by A verified traveler from Naumburg

Hotel in Süd San Francisco, 1/2 Stunde bis GoldGat

Posted Jul 28, 2015
Pros: Kaffee
Cons: Küchenausstattung, Renovierung
Location: Süd San Francisco
Eher mäßige Location. Werben mit besonderem Wohlfühlfaktor, aber davon ist nichts zu spüren. Teilweise stark renovierungsbedürftig. Kaffee morgens ist gut, Frühstück naja. Waren darauf eingestellt, uns sowieso komplett selbst zu versorgen. Küche ist sehr schlecht ausgestattet, Besteck und Geschirr nur für 2 Personen ( als Familie hatten wir zwar 2 Zimmer gebucht, aber die Abende zusammen verbracht). Kein Topf, keine Pfanne, bekamen wir auf Nachfrage. 1! Stuhl, 3 bekamen wir auf Nachfrage. Frisco ist ingesamt, insbesondere zur Saison sehr teuer. Wir haben für 3 Nächte für 2 Zimmer 1100€ gezahlt. Zu teuer für das gebotene.