Interruptions all day for the hefty price
Posted Oct 6, 2016
Started off great, nice room, we were excited about anniversary. 7 am next morning room service knocks, a"surprise anniversary breakfast." I mean common sense, call or at least come at 8 am. We are tired parents and wanted to relax in room. People came to room twice to check on things, asked when we were checking out. We weren't running late they just were "checking on things." For the price, this is unacceptable let us relax! On a side note I inquired about the price for parking $62/day the receptionist replied "st your discounted price there is NO discount on parking." Unwelcoming vibe, we've stayed at posh hotels all over and this felt very stuffy and interruptive.
Comment from Hotel Management
Oct 7, 2016 by Randy LSF, Hotel Management
Thank you for writing and staying with us during your anniversary. Congratulations! We are sorry that we interrupted your relaxing time and will review our procedures for checking on rooms. We do suggest a “Do Not Disturb” sign but this is no reason for us to wake you at 7am with the good intentions of a gift. I agree that we should have called prior. We are really pleased that you had fun at the Comedy Club and that you enjoyed the location. Thank you again for writing and happy anniversary.