Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
92% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2015
Great hotel & ALL the employees were super nice & very helpful:-)
3 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Posted Aug 20, 2015
The room does not have a coffee maker and the mattress was uncomfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Excellent view of the city

Posted Aug 14, 2015
Pros: Spa, service and staff. Good restaurant.
Cons: Better mini-bar.
Location: Perfectly located in the center of the business district. Most of the main attractions of San Francisco are accessible quickly.
This hotel has a beautiful all-round view of the city. The service and staff are fantastic. I really enjoyed the comfortable setting and amenities in the room. The bed linen is very high thread count, the mattress and pillows are very comfortable. My favorite part was the visit to the spa. It is a very peaceful and well designed spa. The parking garage is in the hotel basement and very quick to access.
5 out of 5
Recommended
for Everyone
by A verified traveler

sehr zentral im Financial District

Posted Jul 31, 2015
Sehr teuer aber ausgezeichneter Standard. Die Auffahrt zur Bay Bridge ist nur einen Block entfernt man sollte deshalb in der Rushhour nicht mit dem Auto oder Taxi zum Hotel fahren.
5 out of 5
Recommended
for Everyone
by A verified traveler

hidden gem

Posted Jul 28, 2015
close to embarcadero, fab views and super comfy beds!
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful View

Posted Jul 28, 2015
All the hotel rooms are above the 38th floor. It is in the third tallest building in San Francisco. You're pretty much guaranteed a good view. I also thought the huge bathroom are excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler

Anniversary in SF

Posted Jul 27, 2015
my husband spent our anniversary here for one night. After catching lunch at pier 39 we checked in and were pleasantly surprised to find we were upgraded to a King City View room. Once we got to our room we were amazed at the cleanliness and overall quietness of the hotel. The room was awesome with a great view of Market Street and Twin Peaks. The Bathroom was huge and very well lit. The bed was so comfortable that I ended up taking a two hour nap once I laid on it. We ordered room service for both dinner and breakfast the next morning. It was well worth the splurge and the food was fantastic. We'll definitely be going back to this hotel and hopefully take advantage of their gym and spa services.
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, MD

Beautiful hotel with friendly staff!

Posted Jul 17, 2015
Pros: Hotel was classy and elegant.
Location: Financial district closes down after 5. If you plan to eat or drink at one of the open restaurants make sure you make reservations!
Overall San Fran was fantastic. We stayed in the financial district, which can be a bit tricky for restaurant options. There are so many ways to get everywhere it can be a little confusing . The hotel was wonderful. The staff was fantastic. They arranged a rental car for us with no issues. They were more than willing to help.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Great Hotel in San Francisco's Financial District

Posted Jun 29, 2015
Pros: Beside the great views and locale, the staff were very friendly and efficient and the concierge service was the very best I can imagine.
Cons: Well, if the accommodations were free it would have been much better. However, it was sill my best hotel experience ever.
Location: The hotel is in San Francisco's Financial District and China Town, the Embarcadero, the Cable Cars, access to the Ferries for bay cruises, Alcatraz an
We traveled to San Francisco for a short vacation and were blown away by the views from our room and the glassed walkway between the two hotel towers. Lots of San Franciscan things to do and see. China Town, the Embarcadero, the Cable Cars, access to the Ferries for bay cruises, Alcatraz and Sausalito, and fine dining were all within reasonable walking distance. Really enjoyed it.
5 out of 5
Recommended
for Everyone
by A verified traveler from Danville, IN

More than expected!

Posted Jun 29, 2015
Pros: Staff, cleanliness of the room. The showers were just awesome. Awesome views from the 46th floor.
Location: Just a few blocks from Fisherman's wharf. Local eateries nearby.
Greeted by the door man then by the front desk. Staff went beyond the call of duty to be sure our stay was superb. The room was amazing. The view was so majestic. We have stayed at many high end luxurious hotels and this is ranked right up there with them.