Ratings based on 112 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
76% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Was a handy location for where I needed to be.

Posted Aug 19, 2015
Pros: Staff were friendly and helpful, I arrived an hour before check-in time (after a 16 hours of flights) and was found a room and checked in with no fuss
Cons: Rooms and corridors are a little tired, and could do with an refresh. There was a noisy fridge in the room, but after I switched off was no problem
Location: Was near to where I needed to be. Not great for access to anything else though due to high traffic volumes in area.
Hotel did what I needed, provided a location near to my destination for a good price and was clean and tidy. Would only recommend for people passing through, or with a need to be there, not a holiday destination. A little bit of traffic noise from nearby 101, and rush hour traffic did make getting in-out difficult, but not too much disturbance. Recommendation would depend on what they were after.
2 out of 5
by A verified traveler

Very disappointing, bordering on dangerous

Posted Aug 11, 2015
The hotel was expensive, so we expected a certain level of amenities and comfort. The beds were tiny and my husband and I barely fit into them. In the bathroom, the toilet and bathtub were covered in hairs that did not belong to any of us. We were promised a full breakfast, but all that consisted of was toast, a shoddy waffle maker, two cold, tasteless cereals, muffins cut in half, and hard boiled eggs left in a refrigerator. Also, should you decide to take your breakfast out of the breakfast area (like back to your room), they threaten to bill you for committing such a heinous crime. The hotel is situated in a parking lot area next to a Denny's, and seems to be a favored hangout for gangs of young people all night long, whom I assume are not meeting for book club. All in all, it was disappointing and disconcerting and we will not return to this hotel, ever.
1 out of 5
by A verified traveler

Posted Aug 5, 2015
Room wasn't cleaned...had bugs and hotel staff wasn't friendly. When called the front desk to state what was found they said well we don't know if you brought it in. Completely horrified by that statement. There was partying going on multiple nights by guests who were loud.
2 out of 5
by A verified traveler

Posted Jul 31, 2015
wifi didn't not work and guys on desktop tried to explain that it is hardware problem in my mac regardless the fact that it didn't work also in iPhone and other laptop. the room wasn't cleaned for 2 days until I asked to clean, then they did.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2015
Everything is good except the Internet connection.
2 out of 5
by A verified traveler

Posted Jul 22, 2015
El hotel en muy mala condicion de la parte de afuera, cuartos viejos e instalaciones viejas.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tx

close to airport, very nice staff

Posted Jul 20, 2015
Gentleman at the front desk was very nice. Room was very clean. We needed extra pillows and they brought them right away. Very efficient... Great TV ,comfortable bed. Only problem I had was the bathroom was way too small and the toilet was very low to the ground..
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel but price a little high

Posted Jul 19, 2015
I would like this hotel to be a little less expensive for the amenities it offers
3 out of 5
by A verified traveler

Posted Jul 15, 2015
Electrical outlets are few, and some are loose. Had to ask for more towels, and coffee. Computer in lobby not working, and no printer if it was
3 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable stay

Posted Jul 3, 2015
Pros: comfortable beds & pillows
Cons: better wifi
We visited San Francisco for 2 days and stayed here. It was close to the freeway and close to stores. We loved the very comfortable beds! The wifi didn't work well, but everything else was great!