Ratings based on 1,679 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Love Location- Close To Everything.

Posted Mar 8, 2017
Pros: Great newly remodeled rooms. Very clean. Great service overall. Friendly staff.
Cons: Price for newly remodeled rooms is rather pricey.
Location: Fisherman's Wharf- Dining, Shops, sightseeing.....lots of fun things to do.
This is my second time staying at this Marriott. Love to stay here, as I visit family every other year. Walking distance to everything makes my life easier.
Comment from Hotel Management
Mar 10, 2017 by WillieV, Hotel Management
Hello Anonymous, Thank you so much for your kind words about our property and our friendly staff. We are pleased that you had fun visiting our beautiful city, and we look forward to serving you again soon. Warmest regards from our entire team,
4 out of 5
Recommended
for Everyone
by A verified traveler from Fair Play CA

Great location, walk to Fishermans Wharf.

Posted Feb 25, 2017
The hotel is undergoing remodeling and we were given a remodeled room. It was really nice, great windows that were so quiet! We couldn't hear a thing and we were right on the street. Nice angled layout in our room, very comfortable and roomy, nice bathroom, no tub. Would stay here again.
Comment from Hotel Management
Mar 2, 2017 by WillieV, Hotel Management
Hello Liz, Thank you so much for your kind words about our property. We are very pleased that you enjoyed your stay. We look forward to serving you again on your next visit. Warmest regards from all of us at the San Francisco Marriott Fisherman's Wharf.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2017
Location is ideal, it's located at the center. A lot of eateries nearby.
Comment from Hotel Management
Mar 2, 2017 by WillieV, Hotel Management
Hello Anonymous, Thank you for your kind words about our hotel's location. Our property is indeed located right in the heart of the Fisherman’s Wharf, and within walking distance from the famous North Beach district, Chinatown, Embarcadero, and more. We trust that you enjoyed your visit to San Francisco and we look forward to serving you again. Warmest regards from all of us,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2016
The initial greeting was somewhat informative but cold. There were no soap amenities in room upon arrival; an oversight which was quickly corrected. I observed housekeeping working hard otherwise. Also,poor service in restaurant on arrival; although it looked like the one person working the bar and restaurant was working hard; clearly understaffed. I think consideration of a separate light in the shower area, with new renovations, would be more practical. Internet, including high speed, was slow.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2016
For a Marriot is ok. Should have more amenities but is fine
Comment from Hotel Management
Dec 29, 2016 by WillieV, Hotel Management
Hello Anonymous, Thank you for sharing your comments from your recent visit. We trust that you enjoyed your visit to our beautiful city and we look forward to serving you again. Happiest Holiday wishes from all of us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2016
I would have given it a five if not for the full bed instead of queen
Comment from Hotel Management
Dec 27, 2016 by WillieV, Hotel Management
Hello Anonymous, Thank you so much for sharing your feedback from your recent visit. We hope you enjoyed your visit to our beautiful city. We are pleased to share with you that our hotel’s upgrades should be completed within the coming months. This is sure to provide a highly functional space and stylish décor that meet the modern needs of our valued guests, like you. We hope to serve you again soon. Happiest Holiday wishes from all of us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Great service!

Posted Dec 23, 2016
Overall was a nice experience for us. What I liked most was the staff at this Marriott who was very nice and helpful. What I didn't like was the room to room insulation which allowed terrible noises from our next door when some kids talked too loud at late night and early morning. However, I made a call downstairs to complain about the noises and the manager took care of the problem right away. With this being said I still highly recommend this hotel over any others for its location, staff, and reasonable price. One last thing-if you have a car, book a room with parking package!
Comment from Hotel Management
Dec 27, 2016 by WillieV, Hotel Management
Hello S.P., Thank you so much for your kind words about out helpful and friendly staff. We are pleased that you had a nice experience at our property. We are also pleased to share with you that our hotel’s upgrades should be completed within the coming months. This is sure to provide a highly functional space and stylish décor that meet the modern needs of our valued guests, like you. We hope to serve you again on your next visit to our beautiful City By The Bay. Happiest Holiday wishes from all of us.
5 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
The staff was very friendly and the hotel was great.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Great location.

Posted Dec 13, 2016
Pros: Near the wharf.
Cons: Add some amenities. Right outside my room window was a bushy tree blocking my view to the outside. I could have raised a stink but decided not to.
Location: Great.
No amenities, charge for basic TV, Wi-Fi. Otherwise, it was an enjoyable hotel.
Comment from Hotel Management
Dec 14, 2016 by WillieV, Hotel Management
Hello Ramiro, Thank you for commenting on your recent stay at our property. We are sorry that you are disappointed with our hotel's offerings. Unfortunately, hotels in the area are restricted in height due to City Ordinance. We do provide complimentary wifi in our hotel lobby, while the in-room internet system is bundled up with the telephone system allowing guests to make unlimited local and domestic long distance calls within the US and Canada, for $12.95 per day. The upgraded wifi which allows for increased bandwidth is $17.95 per day. We are pleased to share with you that our hotel’s upgrades should be completed within the coming months. This is sure to provide a highly functional space and stylish décor that meet the modern needs of our valued guests, like you. We hope to serve you again in the future. Happiest Holiday wishes from all of us at the San Francisco Marriott Fisherman's Wharf.
4 out of 5
by A verified traveler

Posted Dec 13, 2016 on Hotels
The hotel needs a make over!