Minna Hotel

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Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Minna Hotel

Minna Hotel

2 out of 5
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
509 Minna Street, San Francisco, CA, 94103

Explore the area

  • Popular LocationMoscone Convention Center11 min walk
  • Popular LocationSan Francisco Museum of Modern Art12 min walk
  • Popular LocationVan Ness Avenue15 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive

Choose dates to view prices

About this area

San Francisco

Minna Hotel is located in Downtown San Francisco, a neighborhood in San Francisco, and is near a metro station. Warfield Theater and Asian Art Museum of San Francisco are cultural highlights, and some of the area's attractions include Exploratorium and San Francisco Maritime National Historical Park. Looking to enjoy an event or a game while in town? See what's happening at Oracle Park or Chase Center. Guests appreciate the hostel's convenience to public transportation: Market St & Taylor St Stop is 4 minutes by foot and Market St & 6th St Stop is 4 minutes.

What's nearby

  • Asian Art Museum of San Francisco - 10 min walk
  • Moscone Convention Center - 11 min walk
  • San Francisco Museum of Modern Art - 12 min walk
  • Bill Graham Civic Auditorium - 12 min walk
  • Van Ness Avenue - 15 min walk

Getting around

  • San Francisco Station - 3 min drive
  • Market St & Taylor St Stop - 4 min walk
  • San Francisco International Airport (SFO) - 19 min drive


  • Dottie's True Blue Cafe — 3 min walk
  • Montesacro Pinseria — 3 min walk
  • Showdown Bar — 3 min walk
  • Homeskillet — 4 min walk
  • Taqueria Can-Cun — 4 min walk

About this property

Minna Hotel

San Francisco hostel in Downtown San Francisco with 24-hour front desk
This smoke-free hostel features a 24-hour front desk, tour/ticket assistance, and free WiFi in public areas. All 72 shared rooms feature free WiFi and MP3 docks. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and microwaves. Bathrooms are shared and limited housekeeping is available.
Minna Hotel offers 72 shared accommodations with MP3 docking stations and blackout drapes/curtains. Refrigerators and microwaves are provided. Guests have access to shared bathrooms. Bathrooms include showers.

This San Francisco hostel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on a limited basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Microwave
  • Refrigerator


  • Elevator

Guest services

  • 24-hour front desk
  • Housekeeping (limited)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Hindi
  • Italian
  • Spanish


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance


  • Smoke-free property

Room amenities


  • Bed sheets
  • Blackout drapes/curtains
  • Heating


  • Hair dryer (on request)
  • Shared bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)


  • Cable channels
  • Flat-screen TV
  • MP3 dock

Food and drink

  • Microwave
  • Refrigerator


  • Desk
  • Iron/ironing board (on request)
  • Shared accommodations

Similar properties

See similar properties



Check-in from 3:00 PM - anytime
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

Property is also known as

Hotel Pontiac
Pontiac Hotel
Pontiac Hotel San Francisco
Pontiac San Francisco
Minna Hotel San Francisco
Minna San Francisco
Minna Hotel San Francisco
Minna Hotel Hostel/Backpacker accommodation
Minna Hotel Hostel/Backpacker accommodation San Francisco

Frequently asked questions

Overall score and ratings

Rating 5 - Excellent. 83 out of 790 reviews
5 - Excellent 11%
Rating 4 - Good. 253 out of 790 reviews
4 - Good 32%
Rating 3 - Okay. 213 out of 790 reviews
3 - Okay 27%
Rating 2 - Poor. 133 out of 790 reviews
2 - Poor 17%
Rating 1 - Terrible. 108 out of 790 reviews
1 - Terrible 14%




Staff & service




Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, room comfort
SF Trip
Hotel was going thru some renovations for the better. But during COVID-19 no amenities provided. Due to State Mandates. Will be better when state opens up, and amenities included.
Stayed 3 nights in Jun 2021

3/5 Okay

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2020

3/5 Okay

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the location and facilities were a complete let down the redeeming factor is the customer service of Alex who went over and above our expectations. Kudos to Alex for his thoughtfulness.
Stayed 1 night in Aug 2020

3/5 Okay

Traveled with group
Disliked: Cleanliness
You get what you pay for
The price was good. It was an alright place to crash nothing special. Lots of broken things including the elevator which meant walking up four flights of stairs every time you left. Neighborhood was a dump for sure.
Stayed 1 night in Aug 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Worst place I ever stayed never never go there people that work there are rude treat you like a drug addict dirty syringes under my bed bed not made right dirty sheets the place is horrible never ever stay there be where I travel 300 days a year I know that lodging when I see it
Stayed 2 nights in Aug 2020