Ratings based on 91 Verified Reviews

3.2 out of 5
68% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Quiet and convenient.

Posted Mar 17, 2017
Pros: Clean and quiet.
Cons: Hotel needs update carpet and bathroom door very worn. A/C unit was very noisey and leaked water on floor.
Location: City zoo across the street. Restaurant, pizza and deli next door. City transportation easy access.
Access to anywhere. City bus nearby. Beach within walking distance.
Comment from Hotel Management
Mar 25, 2017 by Amy, Hotel Management
Thanks for staying with us, we appreciate your feedback!
3 out of 5
by A verified traveler from Los Angeles

Decent Inexpensive room

Posted Mar 12, 2017
Pros: Price was great
Cons: The smell and freshness of the room
Location: San Francisco State University, Beach, SF Zoo
I needed an inexpensive room near San Francisco State University and that's what I got. The room was okay but there was an odor that was there the entire time. The free breakfast was simple and included some bread for toast, apples and oranges, packaged rolls, juice and coffee. The room was serviced for my second night but new towels need to be requested.
Comment from Hotel Management
Mar 25, 2017 by Amy, Hotel Management
Thanks for staying with us, we appreciate your feedback!
2 out of 5
by A verified traveler

Covered Parking, Close to Zoo + Beach, Worn Out

Posted Mar 10, 2017
Pros: Close to beach, zoo. Covered parking.
Cons: Take a room on 1st floor off line and provide a decent breakfast area/lobby to make it feel at least minimally welcoming.
Location: Zoo, beach.
Pros: Close to beach, zoo. Covered parking. Cons: Worn out property. Everything needs updating. No elevator, narrow stairways if you are trying to haul luggage.
Comment from Hotel Management
Mar 25, 2017 by Amy, Hotel Management
Thanks for staying with us, we appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 6, 2017
Only stay one night, had a comfortable stay. We will come here again.
Comment from Hotel Management
Mar 25, 2017 by Amy, Hotel Management
Thanks for staying with us, we appreciate your feedback!
2 out of 5
by A verified traveler from California

Noisy water waster

Posted Oct 8, 2015
Pros: The hotel was close to the beach and right across the street from the SF Zoo.
Cons: Staff need to be better trained in basic social skills. The clerk never said a word to us during check in. Better Cleaning service is needed.
Location: Close to the beach and to the zoo. Also, easy access to the rest of San Francisco.
The room was tiny, but the bathroom was large. It was not too clean, the floor hadn't been swept, the sheets and one scrawny blanket were too small for the bed. The air conditioning only worked fitfully. The staff stood outside our room and talked and smoked, so we couldn't open the window. We could hear everything in the room above us. When we returned to the hotel after a day of sightseeing, the bed was made, but the bedspread was jammed on top of the TV cabinet, the staff did not clean out the coffee pot, nor replenish the coffee, cups and stirrer packets. We only got two chintzy towels. The worst thing was that you had to run the water for at least 5 minutes before it got hot. What a waste, especially during a drought! The tub floor was sticky and had hair stuck to it. The " continental breakfast" was packaged pastries and toast. The TV reception was spotty. All together an unpleasant experience, especially for the price!
3 out of 5
by A verified traveler from NY

Shady and expensive

Posted Sep 17, 2015
This hotel was loud and not very clean. The breakfast consisted of toast. There was no elevator so definitely don't bring a suitcase. When the staff came to clean the room during our stay, they also made sure to unplug everything including the fridge.
2 out of 5
by A verified traveler from Minneapolis

no amenities and a little outdated

Posted Sep 9, 2015
Cons: update the bedding and enlarge the lobby and breakfast area
Location: Its by the zoo, and about 4 blocks from the beach, but we didn't have time in our agenda to do either of those things.
We chose this hotel because I couldn't stand to pay $300+ to be downtown or by the wharf. However, after staying here I wonder if it would have been worth the money to stay at the more expensive hotel. There is no lobby, no space to move around, no pool, no elevator etc. We spent 7 days in california on a roadtrip and although this hotel was the most expensive of all of our nights, it had the worst accommodations.
2 out of 5
Recommended
for Everyone
by A verified traveler

Tired hotel but clean.

Posted Aug 18, 2015
Pros: Proce
Cons: Complete refurbish
Location: Good location very near MUNI
Rooms very cramped and tired looking. Functional rather than anything else.
3 out of 5
by A verified traveler from Laguna Niguel, Ca

SFSU

Posted Aug 16, 2015
Over priced for what you get. Very basic. Not special. The breakfast is toast and coffee. Rooms are clean and decent size. If I don't need to be close to SFSU, I will not stay here
1 out of 5
by A verified traveler from San Diego, CA

Stayed at to go to the zoo

Posted Aug 12, 2015
Pros: 0
Cons: Clean some things
Location: close to zoo
Checked in and lady who helped us was courteous but not very friendly. We stayed two nights and overall place was dirty and loud. The carpet had a wet spot and a couple of sticky spots on the and by spots I mean areas not small spots. The shower was basic but clean the bed was not very comfortable and the curtains did not eve keep the light out there was a street lamp right outside the our window that basically was shining in the room because the curtains did not seal at all on the sides. The lamps in the room were unplugged when we got there so we could not see as we entered. Did have a fridge which was nice but almost the only nice feature except being really close to the zoo. Don't think I would stay here again at any price.