Ratings based on 3,811 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Central and comfortable hotel

Posted Jun 10, 2017
Very nice hotel that is central to all things. Very helpful staff and comfortable rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 7, 2017
The concierge and front desk staff were wonderful in providing details and making arrangements. Would definitely stay here again and great location to city sites.
5 out of 5
Recommended
for Everyone
by A verified traveler

Professional all the way!

Posted Jun 5, 2017
Omni never disappoints you. Professional staff; second to none. Did not use restaurant in hotel or fitness centre. First time in SF.
5 out of 5
Recommended
for Everyone
by A verified traveler from alabama

Great staff. Very helpful. Loved the hotel.

Posted Jun 5, 2017
Location was not the most convenient but it surpassed all others in staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Business/Pleasure and perfect location!

Posted Jun 5, 2017
You can stay here for either purpose, super clean with a friendly staff. I'm staying her again on my next trip back to SF!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

great hotel in an excellent location

Posted Jun 2, 2017
Pros: Location, comfort of the room and the staff.
Cons: The maid forgot to leave shower gel in the room one one occasion and the cleaning of the rooms was not consistent.
Location: In the financial district, easy walk to the BART, Fisherman's Warf, China town etc
The staff were exemplary, especially the doormen and Rachel in reception.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Great location to Chinatown, North Beach, Union Sq

Posted May 30, 2017
Pros: everything
Great Staff from front desk to housekeeping and the doormen are superb!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2017
My rating indicates that we were very happy with everything.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bakersfield

beautiful hotel

Posted May 30, 2017
Pros: everything
Cons: less expensive parking
Beautiful hotel, excellent staff and great location. Would stay there again on my next trip to San Francisco for sure.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 30, 2017
Nice hotel. Staff exceptional. Nice bar and reception area.