Ratings based on 1,619 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Would stay again

Posted Aug 23, 2015
we had a room on the 9th floor backside of hotel. It was HUGE for downtown San Francisco. Staff was awesome and centrally located to downtown and also all transportation, trolley, street car, bus lines. Room was clean and comfortable. Excellent spot.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place in San Francisco

Posted Aug 17, 2015
the hotel rooms are large and comfortable. The bathrooms are large and clean. Don't pay more than 250$ a night. Rooms have AC
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Aug 16, 2015
Nice hotel in a centralized location. Walking distance to Chinatown, North Beach, and fisherman's warf. Wide variety of shopping and restaurants close by.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in great location

Posted Aug 14, 2015
Pros: Staff, clean confortable room and great location
Cons: Water pressure in shower wasn't great and water didn't get that hot.
Location: What more could you want.
Really enjoyed the stay here. Welcome by the staff was great, room was very clean and comfortable. Location is perfect for downtown and the cable car stops on the corner of the block. I would definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from M

Good location, ok staff, clean comfy rooms

Posted Aug 9, 2015
Walking distance to China town, North Beach, & easy public transportation. Close to Wharf too. Staff ok, not overly friendly. Wifi good. Parking $50/night was steep. Room was comfy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 4, 2015
Hotel staff was so happy and willing to help with anything. Rooms are very clean and well appointed.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Quiet hotel close to major atractions

Posted Aug 3, 2015
Pros: Very quiet. Well situated but walking is not easy thing in SF. Very hilly.
Cons: Valet parking very expensive. A coffee machine in room.
Location: Union square at walking distance as well as the cable car and a lot of good restaurants.
Large room with nice style furniture. The only negative the valet parking rate in Expedia was 42 and arriving at the hotel they asked for 50. Very expensive. We don't like to be misinformed. Was the hotel or Expedia fault?
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado Springs

Nice hotel new Union Square

Posted Jul 31, 2015
Pros: Clean and comfortable
Cons: In room or lobby coffee.
Location: Great location near Union Square, shopping and restaurants.
Nice clean, comfortable hotel with friendly and helpful staff. Daytime baggage attendant was very knowledgeable and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Great hotel

Posted Jul 28, 2015
Pros: The staff was lovely. The young man at the desk was always knowledgeable and helpful about giving directions. The doormen were friendly.
Cons: We realize that San Francisco is a very expensive city, but $14.00 for a bowl of breakfast cereal was ridiculous. We made other arrangements every day
Location: Great access to China Town and the hop-on buses. Senior citizens with any knee issues should be warned about the steep inclines surrounding this hotel
We were staying for seven days, so we were very happy that the room was so clean and spacious. The beds were extremely comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Sauberes Hotel, zentral gelegen

Posted Jul 26, 2015
Pros: Zentrale Lage
Location: Union Square
Freundliches Personal, saubere Zimmer, geräumiges Bad