Great Location, but Pied Piper, not so great.
Posted Jan 31, 2017
The location of the hotel was great. It was walking distance to many things like, the Ferry Building, Union Square, and Chinatown. The room was spacious, although the bathroom was a little tight, staff was friendly, and the common areas were clean.
The only complaint I have is from my dining experience at the Pied Piper. It was pretty busy on a Saturday night after the marches on January 21, but I felt like the waitresses passed our table a few times before getting us menus or asking if we've been helped and our glasses of waters never got refilled. We ordered the burgers since "it was the best burger in the Bay." That didn't quite ring true. It took 26 minutes for our burgers to arrive It was dry, unimpressive, and I this they forgot to add the bacon. You'd be much better going to Gott's Burgers in the Ferry Building for a delicious, juicy burger.