Ratings based on 9,237 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Downtown San Francisco

Posted Aug 29, 2015
I wanted a comfortable hotel after the Giants afternoon game. I got that and more! This is a very nice place in the heart of downtown. I enjoyed my evening in the area and staying in such a nice place.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2015
Great location. Convenient. Would definitely consider staying again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Modern and Chic

Posted Aug 28, 2015
Pros: The room was big and clean.
Location: Conveniently located off of Market Street (one of the main artery in SF) I could catch the BART or the trolley and head to the Embarcadero.
I arrive late in the evening and checked in. The staff were warm, friendly and very accommodating. I was pleasantly surprise to know my room had been upgraded and I got a good view of SF.
4 out of 5
Recommended
for Everyone
by A verified traveler from san jose ca

Very nice hotel in the city

Posted Aug 27, 2015
I liked this hotel a lot wasn't crazy expensive but had everything you need. It's a little dated but has big windows which is a must for me, very clean and nice rooms. The bed wasn't the most modern and was not as comfortable as I'm used to at Hilton hotels but wasn't bad either. Only con was a long wait for valet parking to bring the car... I would stay here again :)
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2015
Centralissimo. Al prezzo della camera bisogna aggiungere 25 dollari per la colazione e 68 per il parcheggio
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Aus

Standard hotel room in an expensive city

Posted Aug 25, 2015
The hotel was fine, we didn't spend a lot of time there as there is lots more things to do around the San Fran area. The hotel was located close to public transport and within walking distance of shopping and Pier 39 (maybe like a 20-30min walk) but felt like it was not in the hustle and bustle. The street that runs along the back of the hotel however was home to lot of shady characters and so I would be careful when walking around. It seemed expensive for what it was, had no bar fridge in the room which was really inconvenient but the bathroom was quite spacious compared with other rooms we had stayed in. Front desk staff when they were locals were really helpful but I wouldn't recommend the concierge.
3 out of 5
by A verified traveler

Posted Aug 24, 2015
Pros: staff we polite and helpful. great location
Cons: street noise was disturbing
let us check-in early. room was noisy. 10th floor. no guide for TV. Did not work on HD most of the time. no movies on demand
3 out of 5
by A verified traveler from philadelphia pa

Posted Aug 22, 2015
Close and convenient to transportation. Rooms need updating. Beds not very comfortable. Did not feel safe at this location. Too many homeless people in this location
4 out of 5
Recommended
for Everyone
by A verified traveler from México DF

Posted Aug 19, 2015
Muy bien localizado a la salida del Bart, cercano a union square. No todo el personal es lo agradable que se esperaría, pero en general bien. Las habitaciones limpias y cómodas. Buena vista a la ciudad de SF
4 out of 5
Recommended
for Everyone
by A verified traveler from Toulouse

Posted Aug 17, 2015
Location: Hotel idéalement situé pour les transports en commun, et le shopping.
On était au 13ème étage (seulement) et déjà la vue sur la ville était sympa (surtout de nuit). L'hotel est propre, 7 ascenseurs, donc on n'attend très peu. Le personnel est serviable et dévoué (par contre aucun ne parle français). Les chambres sont spacieuses pour la france mais sans plus pour les usa...