Ratings based on 2,594 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice hotel close proximity to all I wanted to go..

Posted Feb 23, 2017
I have a wonderful stay...room is very clean..staff members are very courteous, professional...from the bellman, valet, to the front desk, waiter at the bar area...😀...I definitely recommend this hotel to friends, family & when I come back to the area, this is the hotel I will stay again...again..
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2017
Pros: Great view. Friendly staff. Clean rooms.
Cons: I filled out a breakfast room service form and placed it outside my door but my order never got picked up. Service could be improved.
Clean rooms and facilities with a great view of the waterfront. Had a great experience with friendly staff that were willing to help and get me settled in quickly and comfortably.
5 out of 5
Recommended
for Everyone
by A verified traveler from Windsor CA

Nice hotel in Oracle business park.

Posted Feb 20, 2017
Pleasant day in this nice hotel. I wish parking was free. Otherwise A+
Comment from Hotel Management
Feb 21, 2017 by RL, Hotel Management
Dear Marek, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, Ca

#1 in my book!!

Posted Feb 20, 2017
Pros: Really nice staff as well as comfortable room!!
Cons: Easier access to business center.
Location: Airport and Beaches were close by.
Awesome staff from the door to the room!! I needed time to rest and relax and this was the perfect place!!
Comment from Hotel Management
Feb 21, 2017 by RL, Hotel Management
Dear Chiquita, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. It is always a pleasure to receive positive feedback about our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay
4 out of 5
Recommended
for Everyone
by A verified traveler from j

comfortable hotel

Posted Feb 1, 2017
Spacious room. Lagoon view. Excellent Sunday brunch. Good location with an airport shuttle
Comment from Hotel Management
Feb 2, 2017 by RL, Hotel Management
Dear Verified Traveler, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay
5 out of 5
Recommended
for Everyone
by A verified traveler from nevada

Beautiful hotel, quiet setting and clean!

Posted Jan 31, 2017
Pros: Everything!
Cons: Wish the parking was included. It was a surprise to get charged $25 per day for parking.
Very pleasantly surprised of this beautiful hotel, hidden off the main roads. The staff was very attentive, the rooms were extremely nice and clean. I would recommend this hotel to anyone.
Comment from Hotel Management
Feb 2, 2017 by RL, Hotel Management
Dear Verified Traveler, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. It is always a pleasure to receive positive feedback about our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville, TN

The Pullman in Redwood City

Posted Jan 29, 2017
Pros: Restaurant, proximity to highway. Staff are all friendly.
Cons: NOT A THING - maybe add a Jacuzzi?
Location: Near San Francisco.
This is the nicest hotel I have stayed at in YEARS!!! My son just moved here to work for Oracle, and my wife, daughter and I were there to help him get settled in. I have come to northern CA for the past couple years, but never even knew about this place. The staff and facility is excellent. Prices in the area are all pretty high, but was actually a bit more reasonable than the others, considering what they offer. The staff went above and beyond, and were so accommodating. I will ALWAYS stay here now when I visit my son, or when I have work in the area. Thank you again for everything! They also gave us a welcome surprise to my son knowing he was moving to the area (bottle of wine and See's candies)!
Comment from Hotel Management
Jan 30, 2017 by GM, Hotel Management
Dear Don, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. It is always a pleasure to receive positive feedback about our staff. Congratulations to your son on his new job with Oracle as well! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay
5 out of 5
Recommended
for Everyone
by A verified traveler from Nipomo, CA

A lovely hotel with genuine, excellent service

Posted Jan 29, 2017
We had a wonderful stay with great service from start to finish. Hotels in the Bay Area are notoriously expensive and some are just awful. Pullman stands out in our minds as a great hotel with a fabulous location.We had a room at half of the rack room rate via Expedia. It was clean and modern with excellent service from the bellman to the housekeeping staff. They have a lovely cafe with coffee and some delicious pastries. The almond croissant was amazing! We will definitely stay here again.
Comment from Hotel Management
Jan 30, 2017 by GM, Hotel Management
Dear Leslie, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Near the airport and wonderful property!

Posted Jan 27, 2017
Pros: Clean!!!
Cons: Nothing
Location: SFO....need I say more???
We've always been fans of Accor properties and this confirmed our choice. We've stayed here before and is as great as ever.
Comment from Hotel Management
Jan 30, 2017 by GM, Hotel Management
Dear Fred, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay and thank you for the kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2017
Cons: SWIMMING POOL IN POOR CONDITION, DEPOSIT OF MUCK AT BOTTOM, NEEDS TOTAL REVAMP.
a fine hotel with good service and rooms overlooking the water provide relaxing outlook.