Ratings based on 2,606 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Watsonville

It was great. Staff and hotel were awesome!

Posted Feb 27, 2017
Pros: Service and breakfast were fabulous!
Cons: Nothing
Location: Great nearby restaurants and water way
The room was comfortable and the view excellent. The workout room was large enough and stocked well enough with equipment and weights. The staff were friendly and helpful. The cost was well worth it. We stay here once a year for our son's academy soccer team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 27, 2017
Hotel is in a good location and very nice overall. The rooms could use some updating - some outlets didn't work, some buttons on the phone didn't work, some of the tiles and around the tub were cracked and looked to have some marks/mold on them.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Weekend Trip

Posted Feb 26, 2017
I was in town for a quick trip, but the hotel was nice. I was able to get an early check in and relax for a while. The Bistro in the hotel provided good options so that I did not have to leave out to grab a quick lunch. The room was very comfortable and clean. It was a little farther from the city, but the view of the water made it worth it. I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2017
Location: Downtown Redwood City and Palo Alto is a short drive away
Location is near a lot of industrial buildings, but is a short drive to downtown Redwood City.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pacoima, CA

Nice lobby

Posted Feb 24, 2017
The lobby was beautiful as shown. The rooms however were okay. I think maybe the showers could have been a bit upgraded. For a 4 star hotel, I think it was okay. I will perhaps checkout other hotels in my next stay in the SF area.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice hotel close proximity to all I wanted to go..

Posted Feb 23, 2017
I have a wonderful stay...room is very clean..staff members are very courteous, professional...from the bellman, valet, to the front desk, waiter at the bar area...😀...I definitely recommend this hotel to friends, family & when I come back to the area, this is the hotel I will stay again...again..
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2017
Pros: Great view. Friendly staff. Clean rooms.
Cons: I filled out a breakfast room service form and placed it outside my door but my order never got picked up. Service could be improved.
Clean rooms and facilities with a great view of the waterfront. Had a great experience with friendly staff that were willing to help and get me settled in quickly and comfortably.
5 out of 5
Recommended
for Everyone
by A verified traveler from Windsor CA

Nice hotel in Oracle business park.

Posted Feb 20, 2017
Pleasant day in this nice hotel. I wish parking was free. Otherwise A+
Comment from Hotel Management
Feb 21, 2017 by RL, Hotel Management
Dear Marek, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco, Ca

#1 in my book!!

Posted Feb 20, 2017
Pros: Really nice staff as well as comfortable room!!
Cons: Easier access to business center.
Location: Airport and Beaches were close by.
Awesome staff from the door to the room!! I needed time to rest and relax and this was the perfect place!!
Comment from Hotel Management
Feb 21, 2017 by RL, Hotel Management
Dear Chiquita, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. It is always a pleasure to receive positive feedback about our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay
4 out of 5
Recommended
for Everyone
by A verified traveler from j

comfortable hotel

Posted Feb 1, 2017
Spacious room. Lagoon view. Excellent Sunday brunch. Good location with an airport shuttle
Comment from Hotel Management
Feb 2, 2017 by RL, Hotel Management
Dear Verified Traveler, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay