Ratings based on 1,047 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Great for one night with discounted rate

Posted Jan 17, 2017
Pros: location, food, bed and showr
Cons: Move it closer to San Fran
One night to be closer to airport. Great rate for a Sunday. Excellent food at restaurant. Very comfortable bed - shower has great water pressure.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2017
Beds were VERY comfortable. Room was nice...although there was a few hairs in my bathroom sink upon check in. Yuck. Parking is pretty steep at $25/day and it's unsecured area and I don't understand why the charge as there isn't anything around there, or close to there that would make that necessary. Great bar, good restaurant and good food. Pool is okay but weird location and no hot tub. Overall we would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Excellent hotel affordable weekend price close

Posted Jan 14, 2017
Great beautiful hotel Expensive parking Intrusive New Age music. Will definitely stay again when visiting relative in area
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Solid professional Hotel

Posted Jan 13, 2017
the Pullman is a classic "safe bet" hotel. It does nothing badly and does most things competently and professionally. the food is good (if the range is a little limited), the rooms are good and the beds are very comfortable. the gym is better than most with a good range and number of machines to use.
Comment from Hotel Management
Jan 13, 2017 by RL, Hotel Management
Dear Verified Traveler, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. I am glad to hear you enjoyed our amenities including our gym. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Nice hotel, but needs some improvement.

Posted Jan 12, 2017
When I checked in I was starving, so naturally went for the standard snack area to grab a quick snack. The gift shop closes in the afternoon! There was literally no way to grab a quick bag of chips, etc. at this hotel which is ridiculous since that's pretty standard even in a mediocre hotel. The staff explained to me that the gift shop closes early and the only way to order food is at the bar or restaurant. That's ridiculous and as a business traveler I think unacceptable for this quality of a hotel. I also had to get a different room as the first one they gave me had the worst mold/wet carpet smell in it. They gave me another room with no questions asked, so that was nice at least. I would stay here again, but they need to improve.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2017
Amazing hotel just about 40min away from SF. Room very clean and well maintained.
Comment from Hotel Management
Jan 13, 2017 by RL, Hotel Management
Dear Verified Traveler, We thank you for the kind words and hope to welcome you back in the near future. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 11, 2017
Nice hotel, quiet zone a little further From downtown.
3 out of 5
by A verified traveler

Quiet, upscale facilities

Posted Jan 9, 2017
Pros: Nothing stands out.
Cons: See above
Location: See above
Overall feel was cold - not "home-y". Staff was helpful but not friendly. Promised a room overlooking the "lagoon", but got one overlooking a graveled rooftop and air conditioning system. Bed linens, towels, lobby snack shop, and two-computer office center were high quality. Located in the middle of office and industrial buildings and minimum 3 miles to restaurants and shopping. Parking was undisclosed extra charge of $25.00 per night, and had to walk through rain to get to parking structure.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice hotel, conveniently located.

Posted Jan 9, 2017
Nice room and friendly staff. Well located to the the airport and Half Moon Bay.
Comment from Hotel Management
Jan 9, 2017 by RL, Hotel Management
Dear Teresa, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. It is always a pleasure to receive positive feedback about our hotel. Thank you again for sharing your experience, and we hope to welcome you back in the near future. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel in the Belmont area

Posted Jan 8, 2017
Fairly new hotel with clean and quite rooms. Comfortable beds. Only the heated pool was a disappointment since it was way to cold to be used.
Comment from Hotel Management
Jan 9, 2017 by RL, Hotel Management
Dear Verified Traveler, Thank you for taking the time to tell us about your experience at Pullman San Francisco Bay. I am sorry that your experience did not meet your expectations in regards to our heated pool. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ryan Laskey General Manager Pullman San Francisco Bay