Posted Jun 28, 2016 on Hotels
Room stunk like a ripened cat box. Complained and was moved to another room with same odor, just not as bad. Informed staff of the issue at checkout, who informed manager in office, but no one came out to speak with me. Used 2 nights of hotel.com rewards for this, wasn't looking for a refund. I travel alot for work and pleasure. I've always had good luck with Marriott, but will never stay at another one again. They should be embarrassed to have their name on the sign. Avoid this location at all cost, unless you like sleeping with the smell of cat urine.
Comment from Hotel Management
Oct 8, 2016 by General Manager, Hotel Management
Please accept our apologies for the odor issues with your stay. We have our housekeeping and maintenance staff deep cleaning our rooms and trying new odor abatement methods to prevent issues like this from occurring again.