Ratings based on 241 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Posted Nov 1, 2016
Pros: Nice and clean
Cons: The service in the kitchen she's not nice to other people
Location: Close to everything
Perfect for family,close to shopping center easy to find.
Comment from Hotel Management
Nov 2, 2016 by Ryan Brown, FOM, Hotel Management
Thank you for filling out the survey. I will definitely work with our kitchen staff to make sure they are interacting with our guests in a friendly and positive manner.
5 out of 5
by A verified traveler from US

Very clean and well priced

Posted Oct 31, 2016
Check in was slow but the room and breakfast were excellent
Comment from Hotel Management
Nov 1, 2016 by Ryan Brown, FOM, Hotel Management
Good evening, I will work with my desk staff on speeding up and smoothing out the check-in process. Most of my team is new they will learn quickly.
4 out of 5
by A verified traveler from US

Great service from the staff.

Posted Oct 25, 2016
I would recommend this hotel. Excellent staff and accommodations
Comment from Hotel Management
Oct 26, 2016 by Ryan Brown, FOM, Hotel Management
Thank you for the wonderful comments. I will share them with my staff and we will make sure all guests receive the same treatment during their stays.
4 out of 5
by A verified traveler from US

Home away from home

Posted Oct 24, 2016
We had a really nice stay. The room was nice, comfortable bed and We enjoyed the pool everyone was really nice. Would stay again when we get the chance😀🤑
Comment from Hotel Management
Oct 24, 2016 by Ryan, Hotel Management
Thank you for the wonderful review. We will be renovating soon. We will try to provide the same service with an even better facility, including the pool.
4 out of 5
by A verified traveler

Posted Oct 4, 2016
Room was a little dated, but very clean and comfortable. Staff was excellent!
Comment from Hotel Management
Oct 5, 2016 by Ryan Brown, FOM, Hotel Management
Thank you for your kind review. We hope you choose to stay with us again in the future.
4 out of 5
by A verified traveler

Would Stay Again - Surprisingly Big Room

Posted Sep 6, 2016 on Orbitz
I will stay here again if in the area, the price was very good considering our other option which was to stay in SF. Ok, outside is a bit old looking but I have to say we were pleasantly surprised on the size of the room, mini-apartment size, with full kitchen but small..separate dressing / bathroom area from the bed area. Nice (but small) flat screen TV and small coach. Nice change from the single 4 wall hotel room you typically get at this price range or higher. Bathroom was very clean and shower good water pressure / hot temperature. Parking was close to the room. Price / value was pretty high considering the very nice free breakfast & free wifi. Downside, as mentioned a bit dated looking, it could use some new paint on the outside door frames which look a bit moldy. Location was perfect for us..1/2 between our destinations of San Fran and Half Moon Bay...easy access to the highway and stores.
Comment from Hotel Management
Oct 5, 2016 by Ryan Brown, FOM, Hotel Management
Thank you for your wonderful review. We are slated to undergo major renovations soon and we'll have a newer fresher feel next year.
4 out of 5
by A verified traveler

Posted Sep 5, 2016 on Hotels
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Thank you! Please let us know if you have any specific comments, praise, or concerns about our staff or facility and we will do our best to use this as a training opportunity.
5 out of 5
by Melinda

Posted Aug 26, 2016 on Hotels
Comment from Hotel Management
Oct 8, 2016 by General Manager, Hotel Management
Thank you for your kind survey response. We look forward to you staying with us again.
4 out of 5
by Jin

Posted Aug 21, 2016 on Hotels
Comment from Hotel Management
Oct 8, 2016 by General Manager, Hotel Management
Thank you for taking the time to fill out a survey. We use responses like yours as a training opportunity for our staff so we can continuously improve our services.
3 out of 5
by A verified traveler

Posted Aug 18, 2016 on Hotels
Comment from Hotel Management
Oct 19, 2016 by General Manager, Hotel Management
Thank you for your feedback. We will work hard to make sure every guest has an exemplary stay.