Ratings based on 4,795 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Las Vegas, Nv.

Posted Dec 6, 2016
Nice hotel, walking distance to all attractions down Fisherman's Wharf. Excellent service from staff. Would have liked free wifi in room and not just in lobby. Complimentary coffee in lobby would have been nice also. Enjoyed our stay overall!
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Dear Dave, Thanks for the four stars and nice comments about your stay with us at Sheraton Fisherman's Wharf. We especially appreciate your kudos for the service our staff members provided. It was our pleasure to serve you. We all look forward to seeing you again. Sincerely, Michael Hirsch
3 out of 5
by A verified traveler from Atl

Overall, good hotel.

Posted Dec 3, 2016
Bathrooms are small and the in-room heating/air unit was operates at loud volume.
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Dear Steve, Thanks for staying with us and for your feedback. We are currently planning our next update and enlarging the bathrooms is part of the plan. We hope to see you again soon. Sincerely, Michael Hirsch
5 out of 5
by A verified traveler from US

Location, location, location!!!

Posted Nov 29, 2016
This is by far the best hotel that we stayed in vacationing in SF! Walking distance to everything, from Trader Joe's two blocks down to Pier 39 another few blocks down. Less than 2 miles away from the Union Square, Ghirardeli Factory, etc!! Loved it!!
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Dear Sardor, We were thrilled that you had a great experience here at Sheraton Fisherman's Wharf. Thanks for pointing out our convenient location. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch
5 out of 5
by A verified traveler from Ginsheim

Beste Lage, schönes Hotel.

Posted Nov 29, 2016
Hatten einen angenehmen Aufenthalt in SF. Ich hätte mir noch kostenloses WLAN auf dem Zimmer gewünscht.
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Dear Katrin, Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Original auf Englisch Language Weaver Bewerten Sie diese Übersetzung: Vielen Dank für Ihre Bewertung Mangelhaft Gut Vielen Dank für Ihre Erfahrungen hier. Bitte beachten Sie, dass alle qualifizierten SPG Gäste jetzt kostenlos im Zimmer WiFi. Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Wir hoffen jedoch, dass sie bei Ihrer Reiseplanung weiterhilft. Sincerely, Michael Hirsch
4 out of 5
by A verified traveler from California

Great hotel near the wharf and pier 39

Posted Nov 28, 2016
Pros: Location was primary issue, but staff were very friendly and helpful, which made for an additionally pleasant stay.
Cons: Nothing that comes to mind at this time.
Location: Wharf, aquarium, pier 39 with many shops, wax museum, Ripley's, Rainforest Cafe, Boudins, and Alacatraz tours.
Stayed here with the family over thanksgiving and had 2 connected rooms...kids had a great time, and my was happy about being close to the wharf and pier 39. Lots of dining and entertainment options nearby, while the hotel itself is comfortable and even has some welcoming fire pits to sit by outside during cold evenings.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Dear Shahzad, We enjoyed seeing you and the family over Thanksgiving. Thanks for choosing Sheraton Fisherman's Wharf and for the nice comments about our location and comfortable accommodations. It was our pleasure to serve you. We look forward to seeing you again. Sincerely, Michael Hirsch
5 out of 5
by A verified traveler from US

Posted Nov 28, 2016
Nice place to stay,comfortable very nice employees. Very convenient to everthing
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Dear William, Thanks for this five star review of you stay here at Sheraton Fisherman's Wharf. We appreciate the kind comments about our convenient location and, especially, our nice staff members. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch
2 out of 5
by A verified traveler from Oak Glen, CA

Close to the Wharf

Posted Nov 28, 2016
Pros: Location
Cons: Wifi included in room. Offer free breakfast or lower the cost...
Location: Good location
Parking is nearly $60 with tax. No free wifi in room. The continental breakfast was $25! Other than those rip-offs, the place was okay.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Dear Kari, Thanks for staying with us. Please note that all qualifying SPG Guests now get free in room wifi. Parking is comparable to similar hotels in this area. We hope to see you again soon. Sincerely, Michael Hirsch
5 out of 5
by A verified traveler

Posted Nov 28, 2016
walking distance to Pier 39, close to good restaurants and bars.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
We really appreciate the five star rating and great comments about your stay with us at Sheraton Fisherman's Wharf. Thanks for pointing out our great location. We are glad that you had a nice time here. Come back soon. Sincerely, Michael Hirsch
5 out of 5
by A verified traveler from US

Close to the attractions In the area nice hotel

Posted Nov 28, 2016
Very pleasant staff great. Room a little small but comfortable. Nice terrace but it rained and we could not use it would book again. Parking high!$
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Dear Beebe, Thanks for selecting Sheraton Fisherman's Wharf for your recent visit to San Francisco. We are thrilled that you had a nice time here including a pleasant staff, comfortable room and a small balcony. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch
2 out of 5
by A verified traveler from US

Good hotel , not one of the best but good location

Posted Nov 25, 2016
Nice location and good price , recommend if you are first time traveler to sfo and want to check out touristy places in sf...twin peaks , fisherman warf and crooked street is close by ..
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
We appreciate the kind recommendation of our hotel. Thanks. Sincerely, Michael Hirsch