Ratings based on 4,605 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
81% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Albany, Oregon

Nice hotel, within walking distance to everthing

Posted Jul 29, 2016
This hotel was so perfectly located! We were able to walk to almost everything and if we needed a lift the muni stop was right on the corner. My kids loved the heated pool and we enjoyed the outdoor fire pits. The only disadvantage was it's a bit noisy. Walls are a bit thin so you hear a lot of the noise from the other rooms both around us and above.
4 out of 5
by A verified traveler

Posted Jul 27, 2016
Cons: Would be nice if refrigerator and microwaves were included in the rooms.
Convenient location to activities on the Pier. Comfortable beds!!
3 out of 5
by A verified traveler

Posted Jul 27, 2016
Top Lage, freundliches Personal ! Zimmer sehr hellhörig, aber sauber !
2 out of 5
by A verified traveler from England

No comfortable lounge area inside the hotel.

Posted Jul 26, 2016
Pros: Position of the hotel
Cons: Create an atmosphere
Location: Very good central position near to all sight seeing possibilities. Close to local transport
No comfortable lounge area in the hotel. View from window in bedroom (Which was a very dirty window) looked out on a lower roof which had air conditioning units and roof windows. Very good Coffee percolator in room but spoilt by the lack of china cups only supplied with paper cups
Comment from Hotel Management
Jul 27, 2016 by General Manager, Hotel Management
Dear Jean Ann, Thanks for staying with us and for your feedback. Where we were pleased to know that our location was a good choice for your needs, we regret that our lobby design left you wanting more. We will keep your comment in mind as we plan future improvements. We look forward to welcoming you back. Sincerely, Michael Hirsch, General Manager
5 out of 5
by A verified traveler

Posted Jul 26, 2016
Great location great value good clean hotel good valet
Comment from Hotel Management
Jul 26, 2016 by General Manager, Hotel Management
Thanks so much for the five star rating and very nice comments about your stay with us at Sheraton Fisherman's Wharf. Our housekeeping staff are grateful for the kudos on the job that they do. It was our pleasure to serve you. We look forward to welcoming you back. Sincerley, Michael Hirsch
2 out of 5
by A verified traveler from golden, co

High price for low quality

Posted Jul 24, 2016
I am so mad I spent so much money on this hotel! The rooms were dirty and loud. The beds were uncomfortable. Yuck!
Comment from Hotel Management
by General Manager, Hotel Management
Dear Sarah, We are sorry that your stay did not go as expected. I hope that you reached out to one of our staff members so that we could address the issues. Sincerely, Michael Hirsch
4 out of 5
by A verified traveler from california

Nice enough. Great location.

Posted Jul 24, 2016
Room was updated and clean. Comfortable beds. Ground floor room on Beach - traffic noise. Window shades didn't keep morning light out. Excellent location for wharf and transit options.
Comment from Hotel Management
Jul 25, 2016 by General Manager, Hotel Management
Dear Leslie, We are very happy to know that your stay at Sheraton Fisherman's Wharf was such a positive one. Thanks for sharing your comments about your clean, comfortable room and excellent location. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch
5 out of 5
by A verified traveler from Chicago

Great hotel centrally located in fishermans wharf

Posted Jul 23, 2016
Walking distance from Pier 39. Nice hotel with heated pool.
Comment from Hotel Management
Jul 25, 2016 by General Manager, Hotel Management
Dear Angelica, We were delighted to read this five star review of your stay with us at Sheraton Fisherman's Wharf. It is great to know that our location and heated pool contributed to a good experience here. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch
4 out of 5
by A verified traveler

Great location with easy access to the Wharf.

Posted Jul 22, 2016
This hotel provides greats access to Fishermans Wharf, Pier 39, and Ghiradelli Square. The pool is a great way to relax with kids mid day.
Comment from Hotel Management
Jul 22, 2016 by General Manager, Hotel Management
Thanks a lot for the four stars. We appreciate the kind comments about how close Sheraton Fisherman's Wharf is to all the great activities here. Glad the pool was a plus for the kids. It was our pleasure to serve you. We look forward to welcoming you back. Sincerely, Michael Hirsch
2 out of 5
by A verified traveler

Horrible service, outdated rooms..overpriced

Posted Jul 22, 2016
The room was outdated, they charged for everything,,
Comment from Hotel Management
Jul 25, 2016 by General Manager, Hotel Management
Thanks for staying with us and for your feedback.