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Very clean and very comfortable! Only complaint is regarding the terrible out-of-control homeless situation on nearby streets (hundreds of unfortunate souls). Did not feel safe walking far from hotel. SF is going down the tubes!
When we were checking in, the clerk asked if we wanted to upgrade to a nicer room as the room we paid for was un renovated and old. Obviously, we were a little apprehensive going into our room. We were pleasantly surprised that the room was actually very nice and the bathroom was very quite updated. ...
Hotel was clean and staff friendly. Although at times they could not understand what I was asking due to limited amount of English. Full of character,but this meant rooms were small,and there were no wardrobes to hang clothes or drawers to put any in. Would stay again but would have to be in their ...
Too long a wait to check in with so many staff working at 8 pm Sunday night. Place was not that busy and 5 people on line waiting to check in. Not a big deal but unnecessary. Also, restaurant staff terrible at breakfast. No service at my table.
Concierge helped me with a tour of Yosemite. I did not like the way I wait in line for a clerk at check-in but Starwood folks get to jump in line. It was too obvious and made the hotel look rude.
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