Ratings based on 1,763 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2015
The hotel bed was super comfortable. The surrounding were quaint for a weekend stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Issaquah, WA

Great place to stay!

Posted Aug 31, 2015
Pros: Liked look and feel of hotel, grounds were nice, location nice, rooms nice.
Cons: As I said above the service in the bar/lounge in the evenings could be improved.
Location: Nice lagoon by the hotel, pretty view and nice to walk around. It is around a corporate park area, but still nice.
This was a surprisingly nice place to stay. We liked the small touch welcome gift, was personal and made us feel welcome immediately. Think the only downside to the place was the bar area in the evenings. It seemed not capable of serving all the folks that were there. Only 1 server it seemed, we sat one night at a table in the bar area for like 20 minutes without being approached. And this was after I asked her up at the bar if they come around to the tables and she said yes. So I think some evening bar/lounge service improvement could be done. Other than that, really liked this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Would have been nice to have some local tours .

Posted Aug 30, 2015
Pros: The peoplw
Location: Had to go into San Francisco for tours
I would have liked to have tour companies pick up at the hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to airport

Posted Aug 29, 2015
Nice and quite, very comfortable bed and pillows. About 10 minutes drive to airport.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2015
Decent hotel. Housekeeping is lower quality than expected. Room furnishings are old, stained, and dated. Front desk staff are helpful. Airport shuttle runs hourly rather than at the convenience of guests.......no flex........rickety bus. Nice property but requires a re-boot.
4 out of 5
Recommended
for Everyone
by A verified traveler from Gold Coastm Australia

A beautiful hotel, peaceful location

Posted Aug 27, 2015
Pros: We loved this hotel but felt that some of the staff were less than friendly. The door staff and reception staff were welcoming and friendly though.
Cons: The cafe and bar staff were not very friendly at all, the restaurant staff were ok but again, not particularly friendly.
The beds and bedding are to die for and the facilities are excellent. The hotel is well appointed and is beautifully furnished. Close enough to the airport and not too far from the hustle and bustle of the city it was ideal for our holiday needs. We would highly recommend this hotel to any travelling to San Francisco.
4 out of 5
Recommended
for Everyone
by A verified traveler from Memphis

Lovely hotel - awesome bed and pillows!

Posted Aug 26, 2015
Short stay for 2 nights. Beautiful, clean, modern property. Excellent staff -- specifically doormen and shuttle drivers. Nice restaurant and lovely pool. Would definitely recommend.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hôtel plus business que touristique

Posted Aug 26, 2015
Pros: Proche aéroport avec navette
Cons: ACCEUIL
Location: Quartier d'affaires
Parfait pour affaires
4 out of 5
Recommended
for Everyone
by A verified traveler

Watch out for parking fee.

Posted Aug 25, 2015
Pros: beautiful!
Cons: Also, the key cards did not work either time we tried when trying to exit the parking lot and created frustration.
Location: Convenient - About 15 mins from airport with no traffic.
Excellent hotel, however I was not prepared to pay the parking fee of $25 per night. Also, the key cards did not work either time we tried when trying to exit the parking lot and created frustration.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Aug 25, 2015
Very nice hotel, quick and easy check in, used valet and they were quick to have our car ready when requested