Ratings based on 529 Verified Reviews

4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Great for couples and solo vacationers

Posted Apr 8, 2017
Room was excellent - spotlessly clean. Marble shower and bathroom, wood floors in bedroom. Cupcakes in lobby every afternoon. Neighborhood was fine; area is pre-gentrified a few blocks west. Many aggressive panhandlers nearby but that is true of all of downtown SF. Free bottled water and wifi throughout the hotel. Umbrellas to borrow free. Hotel staff was unfailingly polite and professional. Player piano in lobby/bar in evenings. On the downside, the second floor hallway consistently (for 6 nights) smelled foul, like the hotel had tried and failed to ozone away the odor of feces. Fortunately, it only permeated into the room once. I'd definitely recommend the Alise to solo or duo vacationers, but would not recommend it to families (rooms were small but adequate by US standards, the many nearby homeless) or to business travelers (no full size ironing board in room, no exercise facility).
Comment from Hotel Management
May 7, 2017 by Ericka , Hotel Management
Dear J, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ericka
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Great service. Cozy and beautiful hotel.

Posted Apr 4, 2017
Everyone was friendly. Great location and amenities. The hotel was safe, clean and cozy.
Comment from Hotel Management
Apr 19, 2017 by Ericka , Hotel Management
Dear Socal traveler, Thank you for taking the time to share your feedback. I'm delighted to hear that the hotel location and amenities were great. We hope to welcome you back to The Alise or any of our other Pineapple Properties. Warm Regards, Ericka
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Posted Mar 27, 2017
Amazing experience. Found a hotel that has thought of everything.
Comment from Hotel Management
Mar 27, 2017 by Ericka , Hotel Management
Dear Nicole, Thank you so much for the kind message. We are thrilled to hear that you had an amazing experience. We look forward to your next visit. Warm Regards, Ericka
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful fun hotel near Union Square

Posted Mar 26, 2017
Loved the entire stay! Fun decor, great staff, super location near Union Square and great restaurants/shopping. Favorite stay of our vacation. Will definitely go back!
Comment from Hotel Management
Mar 27, 2017 by Ericka , Hotel Management
Dear Anonymous, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ericka
5 out of 5
Recommended
for Everyone
by A verified traveler from Lethbridge, AB.

kind of a funky, reminds one of European hotels

Posted Mar 23, 2017
Pros: friendly staff, amusing decor. Part of a busy noisy city.
Cons: shut off the sirens at night, as if?
Location: Its an old neighborhood, parking, if you had a car would be expensive like $50.00 per night. Not on flat ground,SF you know!
check in was great, door man and all, rooms are small, so sleeping and perhaps TV watching, reading, bed comfortable, duvet covers fall to floor, shower good lots of towels, tight space. bistro service good with limited trendy menu.
Comment from Hotel Management
Mar 24, 2017 by Ericka , Hotel Management
Dear Dean, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Warm Regards, Ericka
5 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly staff in an adorable hotel

Posted Mar 22, 2017
This hotel is adorable - the rooms are very well maintained and are quite comfortable despite they're smaller size. All of the staff we interacted with were pleasant, professional, and seemed happy to help. We checked in early and got a free upgrade! It was a great stay.
Comment from Hotel Management
Mar 24, 2017 by Ericka , Hotel Management
Dear Anonymous, Thank you so much for taking the time to share your recent stay. Our rooms are small but we make up for that by making sure our guests are comfortable and well looked after. Thank you for staying at The Alise. We hope to welcome you back soon! Warm Regards, Ericka
5 out of 5
by Rhonda

THE Boutique Place to Stay in San Francisco

Posted Mar 21, 2017 on Hotels
The Alise was such a find!! I usually stay at Hilton properties, but will forgo Hilton Hhonor points to stay at the Alise in San Francisco. On arrival, the warmth and friendliness of staff set the stage for my stay. My room was quiet and fun beyond belief (it'll put a smile on your face), and I had the best night's sleep in ages. Bar staff offered tastings of wine, and served the greatest cheese/meat board: pick your own meats and cheeses, little extras are included, too. Lastly, the breakfast menu was varied and healthy; great energizing food to start your a day in the City. I even overheard staff offer to make a smoothie for a guest even tough smoothies were not on the menu. I can't wait to stay at the Alise next time I'm in San Francisco!!
Comment from Hotel Management
Mar 24, 2017
Dear Rhonda, Thank you so much for taking the time to share your feedback! We are so thrilled to hear that our boutique hotel and our staff has had such an impact on you. We can't wait to welcome you back! Warm Regards, Ericka
5 out of 5
by Emily

Posted Mar 20, 2017 on Hotels
Comment from Hotel Management
Mar 24, 2017
Dear Emily, Thank you for your five star review. We sincerely appreciate it. Warm Regards, Ericka
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Perfect stay with a ritzy vibe

Posted Mar 20, 2017 on Orbitz
Everyone from the doorman Ulysses to the hotel bartender Jedd made our stay above average. The staff is very welcoming and helpful. The location is amazing. A few blocks from Union Square and next to tons of shopping and great restaurants. Try Jones! The interior design is amazing from the lobby to the rooms. So much thought and detail was put into this hotel and the guests' comfort. Our only complaint was you could hear the city noise through the window and the walls seemed a bit thin (could hear hallway noise). Other than that, a 5 star stay!
Comment from Hotel Management
Mar 24, 2017 by Ericka , Hotel Management
Dear Danielle, Thank you for taking the time to share your perfect stay at The Alise! We are delighted to hear that you enjoyed your stay with us and thank you for recognizing Ulysses and Jedd. We hope to welcome you back soon! Warm Regards, Ericka
5 out of 5
by A verified traveler

Posted Mar 20, 2017 on Hotels
Comment from Hotel Management
Mar 24, 2017
Dear Anonymous, We sincerely appreciate you taking the time to post a five star review. We hope to welcome you back soon! Warm Regards, Ericka