Standard Room, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board

Reviews of Hotel Skye SFO

2.5 out of 5
Hotel Skye SFO
421 El Camino Real, San Bruno, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 482 out of 1009 reviews" "
Rating 8 - Good. 336 out of 1009 reviews" "
Rating 6 - Okay. 116 out of 1009 reviews" "
Rating 4 - Poor. 43 out of 1009 reviews" "
Rating 2 - Terrible. 32 out of 1009 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly!
Stayed 2 nights in Apr 2024

6/10 Okay

Diane, Halifax

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

yuri

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was very helpful and friendly
Stayed 1 night in Apr 2024
Response from Hotel Skye Management on Apr 11, 2024
Dear Yuri, We're delighted to hear that you found our staff helpful and friendly during your stay! Providing excellent service is a top priority for us, and we're thrilled that our team made your experience memorable. Thank you for your kind words, and we hope to have the opportunity to welcome you back for another great stay in the future! Thank You,Hotel Skye Management

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Grateful for the included parking and food within walking distance
Stayed 2 nights in Apr 2024
Response from Hotel Skye Management on Apr 10, 2024
Dear Sarah,We're pleased to hear that you appreciated the complimentary parking and the convenience of having food options within walking distance. Providing amenities that enhance our guests' experience is important to us, and we're glad that these aspects added value to your stay. Thank you for choosing us, and we hope to welcome you back for another enjoyable visit soon Thank You,Hotel Skye Management

10/10 Excellent

Ilya

Liked: Cleanliness, staff & service, property conditions & facilities
Free airport shuttle and conveniently close to the airport.
Stayed 1 night in Apr 2024
Response from Hotel Skye Management on Apr 10, 2024
Dear ilya,We're delighted to hear that you found our free airport shuttle service convenient and appreciated our proximity to the airport. Providing hassle-free transportation options for our guests is a priority, and we're glad we could contribute to a smooth travel experience for you. Thank you for choosing us, and we look forward to welcoming you back in the future!Thank You,Hotel Skye Management

8/10 Good

Ajin

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a good stay.
Stayed 3 nights in Mar 2024
Response from Hotel Skye Management on Apr 8, 2024
Dear Ajin, We're delighted to hear that you had a good stay with us! Your satisfaction is our top priority, and we're glad that you enjoyed your time at our hotel. If there's anything specific that made your stay memorable or if you have any feedback to share, please feel free to let us know. We appreciate your patronage and hope to welcome you back for another great stay in the future! Thank You,Hotel Skye Management

10/10 Excellent

Meli

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Hotel Skye Management on Apr 8, 2024
Dear Meli,Thank you for a Perfect Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on Apr 5, 2024
Dear Casey,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hotel Skye. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hotel Skye hotel soon! Thank You,Hotel Skye Management

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and excellent price for room
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on Apr 4, 2024
Dear Cheryl, We're delighted to hear that you found our hotel conveniently located near the airport and that you appreciated our excellent room prices. Providing both convenience and affordability is important to us, and we're thrilled that we met your expectations. Thank you for choosing us, and we look forward to welcoming you back for another pleasant stay in the future! Thank You,Hotel Skye Management

6/10 Okay

Hector

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The pictures were deceiving compared to seeing the actual place. Not bad, but, very dated.
Stayed 3 nights in Mar 2024
Response from Hotel Skye Management on Apr 3, 2024
Dear Hector, We appreciate your feedback and apologize for any discrepancy between our online images and the actual experience. We continuously strive to provide accurate representations of our accommodations. We'll take your comments into account as we work on improving our guest experience. Despite this, we're glad to hear that your overall experience was satisfactory. Thank you for staying with us, and we hope to have the opportunity to welcome you back for an even better experience in the future. Thank You,Hotel Skye Management

8/10 Good

Yaminah

Stayed 1 night in Mar 2024
Response from Hotel Skye Management on Apr 4, 2024
Dear Yaminah,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area. Thank You,Hotel Skye Management

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on Apr 4, 2024
Dear Crystal,Thank you for a Perfect Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Grateful for airport shuttle
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on Mar 29, 2024
Dear Melissa, We're glad to hear that you found our airport shuttle service helpful! Providing convenient transportation options for our guests is important to us, and we're pleased that we could assist you during your stay. Thank you for choosing to stay with us, and we appreciate your feedback. If you have any further comments or if there's anything else we can do to enhance your experience, please let us know. We look forward to welcoming you back in the future! Thank You,Hotel Skye Management

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Good no frills property near airport. I would use again
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on Mar 27, 2024
Dear Samuel, We're thrilled to hear that you had a positive experience at our no-frills property near the airport! Your satisfaction is our priority, and we're glad to have met your needs during your stay. Thank you for your kind words, and we look forward to welcoming you back again in the future! If there's anything else we can assist you with, please don't hesitate to let us know. Thank You,Hotel Skye Management

10/10 Excellent

Sean, Lynnwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, breakfast, shuttle to and from airport are provided. Good choice for overnight layover.
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on Mar 27, 2024
Dear Sean, We're delighted to hear that you found our hotel to be a good choice for an overnight layover! Providing a reasonably priced stay with complimentary breakfast and shuttle services is our commitment to ensuring convenience and comfort for our guests. Your satisfaction is our priority, and we're glad to have met your expectations. Thank you for choosing us, and we look forward to welcoming you back for another pleasant stay in the future! Thank You,Hotel Skye Management

6/10 Okay

Maita B.

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on Mar 27, 2024
Dear Maita B.,Thank you for taking the time to rate your stay at the Hotel Skye. We are disappointed to learn that you were unhappy with your stay at the Hotel Skye. We apologize for a less-than-perfect experience. Please contact us to describe what disappointed you, as guest feedback helps us improve our hotel and services for future guests. We look to improve continuously, and guest feedback is critical to learning where we need to focus our attention. Thank You,Hotel Skye Management

8/10 Good

Shona

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on Mar 27, 2024
Dear Shona,Thank you for a Positive Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

10/10 Excellent

Sheri

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on Mar 27, 2024
Dear Sheri,Thank you for a Perfect Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

8/10 Good

juan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great! Staff was not as friendly! Breakfast area was messy and by 8 am there wasn’t much! As we were leaving 10:55 we got a call that our time was up and had 15 mins! We where literally out by 11
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on Mar 27, 2024
Dear Juan, We're pleased to hear that you enjoyed your room, but we apologize for the shortcomings you experienced with our staff friendliness and breakfast service. Your feedback is essential for us to address areas needing improvement. We'll ensure our staff receives further training in customer service and address the cleanliness and availability of breakfast items promptly. We're sorry for the inconvenience caused by the call regarding your check-out time. Rest assured, we'll review our procedures to prevent similar occurrences in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to exceed your expectations on your next visit. Thank You,Hotel Skye Management

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
A good airport transit hotel. Clean, comfortable. No complaints.
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on Mar 27, 2024
Dear Brian, We're delighted to hear that you found our hotel to be a good choice for airport transit, and that you had a comfortable and enjoyable stay with us! Providing a clean and comfortable environment for our guests is our top priority, and we're glad to have met your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future! If you have any suggestions or feedback to further improve our services, please feel free to let us know. Thank You,Hotel Skye Management

10/10 Excellent

Anthony Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Skye Management on Mar 27, 2024
Dear Anthony,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hotel Skye. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hotel Skye hotel soon! Thank You,Hotel Skye Management

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant choices within walking distance. The staff was friendly.
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on Mar 27, 2024
Dear David, We're thrilled to hear that you enjoyed the dining options within walking distance of our hotel and that our staff provided friendly service during your stay! Your satisfaction is our priority, and we're glad to have contributed to a positive experience. If you have any other feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another great stay! Thank You,Hotel Skye Management

10/10 Excellent

Cheuk Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s affordable, clean, and convenient! Great for a short stat
Response from Hotel Skye Management on Mar 27, 2024
Dear Cheuk, We're thrilled to hear that you found our boutique hotel affordable, clean, and convenient for your short stay! Providing excellent value and comfort is our priority, and we're delighted to have met your expectations. Thank you for choosing us, and we hope to have the pleasure of welcoming you back for another great stay in the future! Thank You,Hotel Skye Management

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel.
Stayed 3 nights in Mar 2024
Response from Hotel Skye Management on Mar 27, 2024
Dear John, Thank you for your feedback. As a small boutique hotel, we strive to provide a unique and personalized experience for our guests. If you have any specific comments or suggestions on how we can further enhance your stay, please feel free to share. We appreciate your support and look forward to welcoming you again soon! Thank You,Hotel Skye Management

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on Mar 20, 2024
Dear Amit,Thank you for a Perfect Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Hotel Skye Management on Mar 20, 2024
Dear Aaron,Thank you for a Perfect Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

10/10 Excellent

Aliah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Enormous appreciation to Jorge at the front desk,He is a great asset to your company. I highly recommend this place.
Stayed 5 nights in Mar 2024
Response from Hotel Skye Management on Mar 20, 2024
Dear Aliah, Thank you for your kind words! We're delighted to hear that you had a great experience during your stay and that Jorge at the front desk provided excellent service. We'll be sure to pass along your compliments to him. We appreciate your recommendation and look forward to welcoming you back on your next visit! If you need anything else or have any further feedback, please don't hesitate to reach out. Thank You,Hotel Skye Management

10/10 Excellent

Peter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was fine. An expensive short taxi ride from the airport so I wish the shuttle ran more frequently. But the rooms were nice. Breakfast was….. staff friendly. Definitely fine for the price. Would stay there again.
Stayed 2 nights in Mar 2024
Response from Hotel Skye Management on Mar 19, 2024
Dear Peter, Thank you for sharing your experience with us. We're glad to hear that you found the hotel to be fine overall, with nice rooms and friendly staff. We appreciate your feedback regarding the shuttle service and will take it into consideration for future improvements. It's great to know that you found the hotel to be a good value for the price and that you would consider staying with us again. If there's anything else you'd like to share or if you have any further suggestions, please feel free to let us know. We look forward to welcoming you back for another pleasant stay in the future! Thank You,Hotel Skye Management

2/10 Terrible

Rolando

Traveled with partner
Disliked: Staff & service, property conditions & facilities
They have the worst shuttle service you can ever come across. The front desk staff, the one that was working evening shift on March 1st, 2024, was very unprofessional.
Stayed 1 night in Feb 2024
Response from Hotel Skye Management on Mar 13, 2024
Dear Rolando, I'm sorry to hear about your negative experience with the shuttle service and the unprofessional behavior of the front desk staff. Your feedback is concerning, and we apologize for any inconvenience caused during your stay. We take such matters seriously, and we will address this issue with the team to ensure better service in the future. If there are additional details you'd like to share or if there's anything specific we can do to address your concerns, please feel free to provide more information. We appreciate your input and hope to have the opportunity to improve and better serve you in the future. Thank You,Hotel Skye Management

8/10 Good

Ganesh, Boca Raton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on Mar 13, 2024
Dear Ganesh, It's great to know that the proximity to the airport was convenient for your stay. If there's anything specific you'd like to share about your experience or if you have any suggestions, feel free to let us know. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future! Safe travels! Thank You,Hotel Skye Management

6/10 Okay

Kimberly

Traveled with family
Meh
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on Mar 13, 2024
Dear Kimberly,Thank you for taking the time to review your stay at Hotel Skye.  We hope you enjoyed your stay and the staff at Hotel Skye hotel was able to serve you with comfort and impressive hospitality.  We apologize for any inconvenience and would love to hear any feedback you wish to share.  We hope you choose us again for your next trip.  Thank You,Hotel Skye Management

8/10 Good

HOA

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Hotel Skye Management on Mar 7, 2024
Dear HOA,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Thank You,Hotel Skye Management

8/10 Good

Pinky, Reno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under renovation to a nicer look. Clean room, no carpet ( which I like). Safe free parking is a big plus. Close to good restaurant and close to airport. Just hoping they can improve the breakfast , add at least egg and bacon just like any continental breakfast in some hotels.Also, please strictly impose your non smoking policy as we can smell in the hallway. Staff are nice and helpful.
Stayed 1 night in Feb 2024
Response from Hotel Skye Management on Mar 5, 2024
Dear Pinky, Thank you for choosing our hotel during our renovation phase. We're delighted to hear you appreciated the clean room and our decision to go carpet-free. Your feedback on our parking, proximity to restaurants, and the airport is appreciated. We're actively working on enhancing our breakfast offerings, and your suggestion for eggs and bacon will be considered. We take your concerns about the non-smoking policy seriously and will reinforce our efforts to maintain a smoke-free environment. It's great to know our staff was helpful. We look forward to providing an even more improved experience during your next visit. Safe travels! Thank You,Hotel Skye Management

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from Hotel Skye Management on Mar 5, 2024
Dear Joan, Thank you for your brief feedback! We're glad to hear that you found our services convenient. If you have any specific comments or suggestions to help us enhance your experience further, we'd love to hear them. We appreciate your support and look forward to welcoming you again in the future. Thank You,Hotel Skye Management

10/10 Excellent

Rashmi

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and tidy, has convenient shuttle services from airport, good breakfast
Stayed 1 night in Feb 2024
Response from Hotel Skye Management on Mar 4, 2024
Dear Rashmi, Thank you for sharing your positive experience! We're delighted that you found our rooms clean and tidy. It's great to hear that our convenient airport shuttle services added to your overall satisfaction. We're also pleased that you enjoyed our breakfast offerings. Your feedback is valuable to us, and we look forward to providing you with another enjoyable stay in the future. If there's anything specific you'd like to highlight or any suggestions you have, feel free to let us know. Safe travels, and we hope to welcome you back soon! Thank You,Hotel Skye Management

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Well maintained and clean
Stayed 2 nights in Feb 2024
Response from Hotel Skye Management on Mar 4, 2024
Dear Mark, We're thrilled to hear that you found our property very nice, well-maintained, and clean. Providing a comfortable and clean environment is our priority, and we appreciate your positive feedback. If there's anything specific you particularly enjoyed or if you have any suggestions for improvement, please let us know. We look forward to welcoming you back for another pleasant stay in the future. Thank you for choosing our property! Thank You,Hotel Skye Management

10/10 Excellent

CLINT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel
Stayed 2 nights in Feb 2024
Response from Hotel Skye Management on Feb 28, 2024
Dear CLINT,Thank you very much for giving your stay at the Hotel Skye a PERFECT SCORE!   We take cleaning protocols very seriously and strictly for the well-being of our beloved guests and housekeeping. Thank you for your appreciation.  Come back and see us soon on your next visit to San Bruno. Until then, take care! Thank You,Hotel Skye Management

10/10 Excellent

walt

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Hotel Skye Management on Feb 28, 2024
Dear walt,Thank you for a Perfect Score Rating on your stay at Hotel Skye.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit. Thank You,Hotel Skye Management

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient , shuttle from airport was great. Check in easy and fast. Fast food for dinner 2 minutes away.
Stayed 1 night in Feb 2024
Response from Hotel Skye Management on Feb 27, 2024
Dear George, I'm glad to hear that your experience with us was convenient and that the airport shuttle service worked well for you. It's great that the check-in process was easy and fast, and you found fast food options nearby. If there's anything specific you enjoyed about your stay or if there are ways we can make your future visits even more enjoyable, please feel free to let us know. Thank you for choosing us, and we look forward to welcoming you back for another convenient stay! Safe travels! Thank You,Hotel Skye Management

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! My second stay here as it’s close to SFO and parking is super convenient. Hoping Tesla chargers will be working my next stay here. Nothing bad about this place. Staff is friendly and rooms are spotless and smell clean! Never been to a hotel that does NOT smell of smoke! I’d choose this hotel over any others when I need to stay after work in SF!
Stayed 1 night in Feb 2024
Response from Hotel Skye Management on Feb 27, 2024
Dear Eric, We're delighted to hear that everything was great during your stay, and we appreciate your positive feedback on our location, convenient parking, and clean rooms. It's wonderful that you find our staff friendly and the atmosphere welcoming. We hope the Tesla chargers will be available for your next stay.Thank you for choosing us as your preferred hotel when staying after work in SF. We look forward to welcoming you back for another enjoyable stay. If there's anything specific you loved about your stay or any suggestions you have, feel free to share. Safe travels! Thank You,Hotel Skye Management

6/10 Okay

Sejay

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel room itself was very clean and I appreciate having a microwave and fridge in the room. A big motivator for booking this hotel was that they had a free shuttle, but when I landed into the airport around 1030 the shuttle never came even though it said it ran until 11. I ended up having to pay $25 for a taxi and when I got to the hotel the shuttle was just sitting there. I had also booked for the free breakfast, but the breakfast was very mediocre. There were also a lot of renovations going on in the hotel lobby. Aside from that the staff was friendly, and the room was clean, so that was the good part.
Stayed 2 nights in Feb 2024
Response from Hotel Skye Management on Feb 27, 2024
Dear Sejay, Thank you for sharing your experience with us. We're glad to hear that you found the hotel room clean and appreciated the amenities like the microwave and fridge. However, we apologize for the inconvenience you faced with the shuttle service not being available when you arrived. We understand the frustration and will address this issue to ensure more reliable service in the future.We also appreciate your feedback on the breakfast and the ongoing renovations. Your comments are valuable, and we'll use them to improve our services and facilities.We're pleased to hear that the staff was friendly, and you had a positive experience in the room. If there's anything specific you'd like to discuss or if there's a way we can make your future stays even more enjoyable, please feel free to let us know. Thank you for choosing us, and we hope to have the opportunity to provide you with an improved experience in the future. Safe travels! Thank You,Hotel Skye Management

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, kind and respectful receptionist, as well as free breakfast! (The orange juice is so good 😭)
Stayed 1 night in Feb 2024
Response from Hotel Skye Management on Feb 27, 2024
Dear Michael, Thank you for sharing your positive experience! We're delighted to hear that you found the room very clean, and the receptionist kind and respectful. It's also great that you enjoyed the free breakfast, especially the orange juice. If there's anything specific you loved about your stay or if there are ways we can make your future visits even more enjoyable, please feel free to let us know. We appreciate your feedback, and we look forward to welcoming you back for another pleasant stay! Safe travels!  Thank You,Hotel Skye Management

4/10 Poor

Amit

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very loud and right on a busy street with cops around. Shuttle is not regular and at every hour… ended up using uber… didnt want to miss my flight and needed a good night’s sleep… which didn’t happen. It probably used to be a cheap motel that is being refurbished as of February 2024. You will hear foot traffic and neighbors. They need dark curtains and if you stay here- Eye mask, ear plugs and possibly money for Uber
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 16, 2024
Hello Amit,Thanks for your feedback regarding your recent stay at our hotel. We do provide free shuttle to and from the airport. The times are from 4 am until 11 am in the morning and from 3 pm until 11 pm in the evening. We send message to all the guest once they book the reservation. I am sorry to hear that you did not like our remodeled room. Thank you for review and hope we can earn your business in future.

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 29, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Helen, Berkeley

Stayed 1 night in Jan 2024
Response from Hotel Skye Management on Feb 27, 2024
Dear Helen,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hotel Skye. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Hotel Skye hotel soon! Thank You,Hotel Skye Management

10/10 Excellent

marsha

Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 19, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Tien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 18, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Poor

Michael

Stayed 2 nights in Jan 2024
Response from Customer Care Team on Jan 19, 2024
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
The room was super clean and they have everything that you needed…laundry, microwave, refrigerator, tub and especially free breakfast. The location was also close to restaurants so it is very convenient
Stayed 2 nights in Jan 2024
Response from Customer Care Team on Jan 17, 2024
Dear Camille, we are happy to have hosted you and served you well at Super 8 SFO. Our guest experience is designed so that all aspects of your stay exhibit excellent performance. Thank you for allowing us to make you feel welcome at our hotel and for taking the time to appreciate our cleanliness, facilities, breakfast, and location. Your lovely review makes us feel unique about the quality of our accommodations, and that is exactly what we wished to achieve. It was a great pleasure to host you, and we would gladly welcome you again many more times!Best Regards,Super 8 SFO,Customer Care Team

10/10 Excellent

Wilfredo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Non smoking hotel and have breakfast
Stayed 2 nights in Jan 2024
Response from Customer Care Team on Jan 16, 2024
Dear Wilfredo, thank you for letting us know you had a great stay at Super 8 SFO. We're glad our non-smoking accommodations and the included breakfast worked out so well for you. Providing excellent facilities and pleasant services is what we're all about, so it is exciting to hear that you had a fantastic time at our place. It was a pleasure to host you, and we look forward to having you back here to spend some more wonderful holiday time.Best Regards,Super 8 SFO,Customer Care Team