Ratings based on 669 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
73% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Miami

Perfectly fine 2 star hotel in San Fran

Posted May 9, 2016
Pros: The price
Cons: The beds and the linens.
Location: Cow Hollow has plenty of shops and restaurants, plenty to do within walking distance.
If you need to stay in San Fransisco on a budget then this place is perfectly fine. Don't expect too many frills, this is 2 star hotel for sure. However the rooms are clean and the facility kept in good order. The staff were very nice and helpful. Breakfast is a bit of joke, don't rely on it if you have a long day of walking to do around the city.
Comment from Hotel Management
May 18, 2016 by Guest Experience Team, Hotel Management
HI Steve, we are glad you enjoyed your stay with us and found our hotel to be of a great value. We aim to provide a quality stay at a great price, so we are glad that we achieved our goal on your visit. Once again, thank you for taking time to write us your review, we hope to see you soon again!
3 out of 5
by A verified traveler

Für Zwischenstopp völlig ausreichend

Posted Apr 27, 2016
Pros: Zimmer waren in einem guten Zustand und sauber. Obwohl kein Frühstück im voraus gebucht war, durften wir uns trotzdem am Frühstück bedienen.
Cons: Deutsche mögen gerne Eier, Wurst und Käse zum Frühstück
Location: Ca. 20 Minuten mit dem Auto zu den Niagara Fällen und nach Kanada
Wir waren auf der Durchreise und hatten die Kette "Days Inn" aus früheren Jahren eher "naserümpfend" in Erinnerung. Doch dieses Hotel hat uns sehr angenehm überrascht.
Comment from Hotel Management
May 18, 2016 by Guest Experience Team, Hotel Management
Thank you for staying with us. We are glad we could accommodate your request for breakfast and that you had a pleasant stay with us. We can't wait to make your next stay even better! Thank you..
5 out of 5
by A verified traveler from New York

Nice M/Hotel steps away from the Presidio

Posted Apr 18, 2016
Room was exceptionally clean! Steps away from Presidio and Marina. One block down on Chestnut St are all the restaurants and delis so you can dine to fit your budget. If you're willing to climb the hills of Frisco, you're a 25 min walk to the Painted Ladies and the tour bus stops. 10 min in the car will take you to the Wharf all from a Motel on famed Lombard St. Oh and we are breakfast outside everyday!
Comment from Hotel Management
May 18, 2016 by Guest Experience Team, Hotel Management
Danielle, thank you so much for your stellar review! We're happy your stay with us was pleasant from room to location. Our great location puts guests right in the area they want to be, and we're glad to hear that you enjoyed that benefit. Once again, thank you so much for your wonderful comments, we're looking forward to your next stay with us.
4 out of 5
by A verified traveler from Berlin

Von der Fassade nicht abschrecken lassen!

Posted Mar 31, 2016
Von außen betrachtet haben wir gedacht, "Ohje, was haben wir hier nur gebucht?" aber das Zimmer hat uns dann sehr überrascht. Sauber, großes bequemes Bett mit einer richtigen Daunendecke und Kühlschrank. Das Frühstücksbüffet war gut, mit Kaffee, Tee, 2 Sorten Saft, Cornflakes, Oatmeal zum Selbermachen (aus der Tüte - aber sehr lecker), Toast + Marmelade, Waffeln und Bananen. Ein Late Check-In war kein Problem, Parrkplätze waren genug vorhanden. Auch die Lage ist gut, Hop-On-Hop-Off Busse halten Ca. 5min Fußweg entfernt und zum Pier 39 läuft man eine halbe Stunde. Einziger Minuspunkt: Durch die direkte Lage an der Lombard Street, welche ein Hwy. ist, war es sehr laut.
Comment from Hotel Management
May 18, 2016 by Guest Experience Team, Hotel Management
Dear guest, glad you decided to give us a try! We're glad that you liked our hotel and enjoyed its convenient location. We hope this means you'll be back again someday on your next visit. Hope you had a wonderful time in San Francisco. Take care.
3 out of 5
by A verified traveler

Posted Mar 27, 2016
Pros: Pretty inner courtyard offered private place to unload baggage.
Cons: Add elevator to get to 2nd floor.
Location: Not much in the immediate block or two vicinity, but the marina is not far.
Cheap tickets available for Airport Shuttle (we called the hotel upon arrival at airport, and they told us where to find the correct Shuttle). Hotel location was convenient to where my daughter and I wanted to be. Front office staff was friendly and helped carry our luggage upstairs. They also kept it stored on our check-out day until it was time to take the Shuttle back to the airport in the evening.
Comment from Hotel Management
May 18, 2016 by Guest Experience Team, Hotel Management
We're pleased that you enjoyed your stay. There's nothing better than knowing that you've found a safe, clean, and comfortable place to stay after a long flight. That's one less worry on your plate during your travel! Thanks for choosing us. If you're ever in the area again, you're welcome to stay with us!
4 out of 5
by David

All what you need. Love it

Posted Feb 23, 2016 on Hotels
Very good hotel. Like it. Gonna stay here again. Very nice stuff. Thank you
1 out of 5
by Hamid

This traveler left a rating score only Posted Feb 23, 2016 on Hotels
2 out of 5
by A verified traveler

2.10.16

Posted Feb 22, 2016
No elevator, when your tired from a long day of traveling the last thing you want to do is lug 3-50lbs bags up 2 flights of stairs. T.V. did not work, they came up 2 days later to fix, but within 24 hours it quit working again. room was dirty.food or some other substance smeared on the walls. they only gave 1 bath towel, and the towel were worn and torn, and when you want to have a shower at night and 1 in the morning you had to track down housekeeping in the morning to get another towel. Patio was filthy and unusable. They deleted are access cards before our stay was over. Breakfast, what little they did offer had no place to sit down and eat it, you had to haul it to your room. The free parking is limited to ask few spots, and usually none available if you are not back by 6:00pm, then you get to try to find an place to park, good luck with that. This would be able fine overnight hotel for under $75.00 dollars. Not worth going for a long term stay like we had, and paid over $100.00 and night.
Comment from Hotel Management
Mar 1, 2016 by Guest Experience Manager, Hotel Management
Hi there, there seems to be a confusion here. We haven't had a elevator down at all recently, also we do not have a patio. Furthermore, there is no parking in the hotel, the valet parking or self parking is available next to the hotel.
2 out of 5
by Dean from Boston

Superbowl / Basketball Trek.

Posted Feb 15, 2016 on Hotels
Pretty good stay although parking spaces are few and cramped difficult to manuevre in and out.
2 out of 5
by A verified traveler

avoid it

Posted Feb 14, 2016
Pros: nothing
Cons: everything
Location: located on noisy street, good location, but street is filthy
Noisy rooms, dirty; fixtures in the bathroom not functioning properly
Comment from Hotel Management
Feb 22, 2016 by Guest Experience Manager, Hotel Management
We really want our customers to have a wonderful stay with us, if they do not, then we are disappointed as well. We are located in highly desirable area with many restaurants and places close by, but we do not usually hear complaints about the noise, I am sorry that this was the case during your visit. We hope you'll give us another try.