Ratings based on 3,629 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.6 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Glos. UK

Pay more to stay elsewhere!

Posted Aug 25, 2015
Pros: Locaction.
Location: Close to union square. Good base for exploring San Francisco.
Rooms were very small, with little cloths storage space. There would be more sound proofing if you stayed in a canvas tent . Also though a bar and bistro were advertised as being part of the hotel, be aware that this is no longer the case. The doormen were really welcoming and most helpful. Reception staff were indifferent.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lyon

bien situé à coté de union square

Posted Aug 25, 2015
Très bel Hôtel sympa et propre quoi que les chambres un peu petites pour celles avec salle de bain. Bien situé à coté de union square et du tramway sur la rue au dessus. Magasins, super marché, bar et restaurant à proximité. San Francisco c'est vraiment top.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Los Angeles

Centrally Located Hotel

Posted Aug 25, 2015
Pros: Location, cleanliness and friendly staff.
Cons: Noise. The rooms should be soundproof.
Location: Half a block from Market St and a block away from the Moscone Center. You have everything around you; a Target, Starbucks, restaurants & mall.
Good hotel. It is clean. The service is excellent. The rooms are nicely decorated and clean. They are, however, very small and if you pick a room with a shared bathroom, they are very small. The only problem is that the rooms are not soundproof making it hard to get a restful night's sleep when there are trash collectors and other delivery trucks, making their way around the hotel at really early times in the morning. They also provide earbuds in your room, which means they are aware of the noise.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel centrally Located

Posted Aug 23, 2015
Only downside was the small room. Queen bed barely fit. Friendly, helpful staff, overall would probably return
5 out of 5
Recommended
for Couples
by A verified traveler from Las Vegas Nevada

Nice Hotel if you are a group of two.

Posted Aug 22, 2015
I'm a solo traveler and this Hotel suites my needs,clean rooms and a safe area close to everything! A bus stop and trolley stop right around the corner!The F line takes you to the Wharf,the Civic Centre and the Castro areas for only & 2.25 a day,no need for cabs.Also the subway is around the corner if you want to venture further! The rooms are small so it's ideal for two or less guests.I had a deluxe suite and it was small but I didn't mind it at all. This is my fourth time at this Hotel and I still love it.They serve French roasted coffee in the lobby area from six to ten a.m.,that was find with me.Union Square,Chinatown,Little Italy and Jackson Square are all walkable.Rachel.
5 out of 5
Recommended
for Everyone
by A verified traveler from phi

All we needed

Posted Aug 22, 2015
We had queen room with shared bathroom. Room was small but clean. We were barely in the room anyway. Very convenient location. Would definitely recommend for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York City

Great location at a good price.

Posted Aug 20, 2015
Pros: The staff was very friendly. One staff member always called me by name during my stay.
Cons: Nothing to add.
Location: See above. Also, very close to Moscone Center and SF Museum of Modern Art. Walking distance to Union Square.
I was lucky to find this hotel and am hesitant to write a recommendation: it might be difficult to get a room later. The hotel was very close to BART (great way to get to airport). The hotel staff was VERY friendly and helpful. I arrived early in the morning, but was not obliged to wait 5 hours for a room. The location was perfect for public transport and general sightseeing.
3 out of 5
Recommended
for Everyone
by A verified traveler from Mexico, DF

lo volveria hacer

Posted Aug 20, 2015
Muy buena ubicacion, las habitaciones sin baño baratas, pero si quieres baño n tu cuarto son 100dlls mas, eso lo hace muy caro al igual que el estacionamiento
4 out of 5
Recommended
for Everyone
by A verified traveler from Cape Cod, Massachusetts

Clean and efficient

Posted Aug 19, 2015
This hotel met all of our expectations. The shared bathrooms were very clean and we're not an issue. Much cleaner than any public restroom! They also provided robes and toiletries to get showered. The room was a bit small but very clean. Can't expect big rooms in the middle of the city. Staff was friendly and efficient. Loved the GOOD coffee in the AM!
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Great location, tiny rooms

Posted Aug 19, 2015
You are basically just paying for the location. We stayed in a tiny rooms that was mostly bed and had shared bathrooms but everything was clean and great condition. Staff were quite rude and house keeping shows up at 8am buy other than that a great stay