Well priced hotel, good location, excellent staff
Posted Feb 27, 2017
this hotel is very well located, close to public transport and walking distance to Union square, Fisherman's Warf, etc.
We found the staff very friendly and helpful.
It is accepted that the hotel is quite old, but it is very well priced compared to the competition.
We missed having a frig and tea or coffee making facilities in the room, but apart from that the rooms are clean, beds are comfortable and the furnishings acceptable.
The continental breakfast, which is included in the room rate, was good.
Comment from Hotel Management
Mar 2, 2017 by Roger, Asst General Manager, Hotel Management
Thank you for taking the time to write about and rate your stay with us. Guest comments are one of the best ways we have to let people know what we are doing right and what we need to do to be better. We are in the process of remodeling our 108 year old hotel and the new rooms will include mini fridges and safes. Thank you again and I hope you have a good day,