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The Phoenix Hotel

Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Outdoor pool, a heated pool
Outdoor pool, a heated pool
Outdoor pool, a heated pool
In-room safe, desk, iron/ironing board, free WiFi

Overview of The Phoenix Hotel

VIP Access

The Phoenix Hotel

3.0 star property

4.2/5 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Restaurant
  • Breakfast available
  • Parking available
Map
601 Eddy St, San Francisco, CA, 94109

Explore the area

  • Popular Location555 California Street4 min drive
  • Popular LocationSan Francisco Museum of Modern Art11 min drive
  • Popular LocationMoscone Convention Center11 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)23 min drive

Room options

About this area

San Francisco

The Phoenix Hotel is located in Downtown San Francisco, a neighborhood in San Francisco, and is near a metro station. Ferry Building and Berkeley Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Golden Gate Park and Muir Woods National Monument. Looking to enjoy an event or a game while in town? See what's happening at Oracle Park or Chase Center.

What's nearby

  • UCSF Medical Center at Mount Zion - 3 min drive
  • 555 California Street - 4 min drive
  • TransAmerica Pyramid - 4 min drive
  • San Francisco Museum of Modern Art - 11 min drive
  • Moscone Convention Center - 11 min drive

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco Intl. Airport (SFO) - 23 min drive

Restaurants

  • Little Saigon - 2 min walk
  • Brenda's French Soul Food - 3 min walk
  • Bodega Bistro - 3 min walk
  • Golden Era Vegan Restaurant - 3 min walk
  • Thai Idea Vegetarian - 3 min walk

About this property

The Phoenix Hotel

3-star hotel located in Downtown San Francisco
At The Phoenix Hotel, you can look forward to dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Breakfast (surcharge), self parking (surcharge), and a front desk safe
  • A 24-hour front desk, outdoor furniture, and concierge services
  • ATM/banking services, smoke-free premises, and luggage storage
  • Guest reviews give good marks for the bar, pool, and convenient parking
Room features
All 44 rooms boast comforts such as laptop-compatible safes and bathrobes, as well as perks like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 42-inch flat-screen TVs with cable channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15-30 for adults and USD 15-30 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 15 and USD 30 for adults, USD 15 and USD 30 for children (approximately)
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

Frequently asked questions

Does The Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at The Phoenix Hotel?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on Dec 4, 2022 start from $169.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Phoenix Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at The Phoenix Hotel?

Self parking is available for USD 25 per night.

What time is check-in at The Phoenix Hotel?

Check-in is from 3 PM - 2 AM.

What time is check-out at The Phoenix Hotel?

Check-out is at noon.

Where is The Phoenix Hotel located?

Located in Downtown San Francisco, this hotel is within 2 mi (3 km) of Van Ness Avenue, Moscone Convention Center, and Lombard Street. Pier 39 and Oracle Park are also within 3 mi (5 km). Market St & Larkin St Stop is 8 minutes by foot and Market St & Hyde St Stop is 8 minutes.

Can I cancel my reservation for free at The Phoenix Hotel and receive a full refund?

Yes, The Phoenix Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Phoenix Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 467 out of 999 reviews" "
" "5 - Excellent 47%
Rating 4 - Good. 346 out of 999 reviews" "
" "4 - Good 35%
Rating 3 - Okay. 115 out of 999 reviews" "
" "3 - Okay 12%
Rating 2 - Poor. 52 out of 999 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 19 out of 999 reviews" "
" "1 - Terrible 2%

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Joseph
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and fun. Warm and caring staff.
Stayed 1 night in Nov 2022

1/5 Terrible

Fyfy
Traveled with partner, Traveled with pets
Disliked: Staff & service
We were a little caught off guard when we checked in and there was a car full of police out front and asked to move our car because the district attorney and mayor were about to arrive without any kind of explanation. We were then rushed to quickly check-in however the check-in process was extremely slow.
Stayed 1 night in Nov 2022

5/5 Excellent

Sarah
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere - beds super comfy - restaurant yummy - fun vibe
Stayed 3 nights in Sep 2022

4/5 Good

Claudia
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Phoenix is a gem in the city. The vibe is fun and relaxing. We stayed for a couple of nights and the staff was very pleasant. The area, which is not up to hotel, is not super walkable. Unfortunately, a lot of transient population but the hotel does well to create an atmosphere internally that you want to just relax there. The noise level is normal for a big city. We visited on an usual hot day and there is no AC in rooms but everything else is provided. The pool and bar are awesome.
Stayed 1 night in Sep 2022

5/5 Excellent

Louisa
Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The Phoenix is a cool and funky place. The restaurant and bar was closed the days we were there but Gregory gave us a fantastic suggestion for dinner and we had an amazing experience. Gregory was just lovely to deal with and he gave us beverages and just overall made our stay memorable. We'll be back!
Stayed 1 night in Sep 2022

5/5 Excellent

Teja
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great parking option. Suitable for families.
Stayed 1 night in Aug 2022

4/5 Good

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great two night stay
Wonderful service from front desk staff. Chambers restaurant served great drinks and delicious food. Coffee in the morning at the front desk was always hot and hot the spot. Comfy bed. Hot water in the modern bathroom. Heated pool was a treat.
Stayed 2 nights in Aug 2022

5/5 Excellent

Dante
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diamond in the rough! Staff friendly, outdoor heated pool was awesome, room was large, shower pressure ok, overall vibe was groovy. Would definitely come back and stay here
Stayed 1 night in Aug 2022

3/5 Okay

Rebekkah
Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The actual grounds inside the hotel were decent enough. We ate and had a few drinks at the restaurant and everything was pretty good. Everything worked in our room and the AC was more than adequate. We made the mistake of walking to a CVS in the afternoon that was just a couple blocks away though and the area surrounding the hotel is extremely unsafe. We passed countless homeless people, most of them opening using and or selling drugs. We actually walked into the street once to avoid a large group who were on the verge of a fight. Again the hotel itself is fine, just don't leave the grounds on foot.
Stayed 1 night in Jul 2022

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Phoenix Hotel is consistently a wonderful lodging experience. The staff is friendly, professional and courteous; customer service is an obvious priority. The grounds and the pool enhance the themed accommodations. Fun place to stay.
Stayed 1 night in Aug 2022