Ratings based on 2,117 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler
If you're a fan of cockroaches, it's the placePosted Feb 7, 2016
Bad. They had to change my room because we found a cockroach in the room. No room service or minibar, so you have to eat outside and fill fridge on your own. The place is old with small rooms. Moreover, the employees lack costumer service skills. They're not coustumer orientef and don't even have etiquette or smile. These are core skills for hotel staff.
by A verified traveler from 日本
バートの駅に近いホテルPosted Feb 7, 2016
for Everyoneby A verified traveler from Sacramento
Weekend prior to Super Bowl 50Posted Feb 5, 2016
We were very impressed by the hotel itself, the staff's friendliness and helpfulness and the comfort of the room...the bedding is to die for. It's central to everything in the city too: the infamous mall is right next door, Market street is a block away and the we boarded the cable car right across the street to ride to the wharf. Would recommend the Pickwick to anyone!!
for Everyoneby A verified traveler
Friendly staff, convenient locationPosted Jan 24, 2016
The concierge personally walked me to the BART station and helped me get a ticket to the airport because I wasn't familiar with the area. He then waited to make sure I went got through okay. I was very impressed and very grateful.
by A verified traveler from Los Angeles
Great location - tired hotelPosted Jan 20, 2016
Had a reservation for 2 nights at The Pickwick to attend the 2016 Specialty Foods Show. Ended up leaving after the first night & relocating to another venue. Originally selected the location given its proximity to the Moscone Convention Center, Union Square, Westfield Shopping Mall, etc. At first glance the property has pretty decent curb appeal & the lobby entrance was satisfactory. When I arrived I requested an interior room based on noise complaints reflected on various travel websites about street noise. Unfortunately the hotel couldn't accommodate me & I had to settle for a room facing the street. The bed was super uncomfortable, and the room was extremely noisy. Got rousted multiple times by loud cars, but mostly from loud people, which should provide a great read on how poor the windows really are in mitigating noise. After a poor night's sleep, woke up the next day to find zero hot water, and a literal trickle out of the shower head. Checked out that morning. Although the Pickwick offers great promise with its location & underlying bones, the ownership group should take a hard look at upgrading its infrastructure on simple items like windows, a decent hot water system, and new mattresses. You know the saying; you can put lipstick on a pig, but at the end of the day......
for Everyoneby A verified traveler
Posted Jan 15, 2016
It is a great location, but also noisy because of that. Otherwise, it is what you would expect from a three star hotel.
for Everyoneby A verified traveler from Ca
Good and good locationPosted Dec 20, 2015
Great helpful staff. Comfortable room and bed. They had some Internet issues on the third floor but it worked for the most part.
for Everyoneby A verified traveler from 東京、日本
電気が,,,Posted Dec 11, 2015
for Everyoneby A verified traveler from Tokyo
良いPosted Dec 3, 2015
for Everyoneby A verified traveler from Melbourne AUS
Great LocationPosted Nov 24, 2015
Location: A little far from the airport, but right next to Westfield for shopping and food, 5 min walk to the cable car and trolley to the wharf
We had a fantastic stay at the Pickwick. The Hotel is old, but the beds were comfy and room was always very clean. The lift was a bit slow, we were on the 6th floor so walked down every morning rather than wait for the lift. The staff were very friendly and offered to print maps etc for us. Best part about this hotel was the bar next door. Happy Hour from 5-8pm EVERYDAY. The food was great and so cheap and the bar staff were excellent