Ratings based on 1,824 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location! Close to shopping. Union squar

Posted Aug 31, 2015
Great accomodations. Just wish the rooms were bigger. Excellent views. Great atmosphere. Helpful staff. New beds
3 out of 5
by A verified traveler

Amazing Location! Poor condition.

Posted Aug 28, 2015
If you plan on spending most of your time outdoors then it's ok. Old bulding not remodeled like the others sorrounding it, so yes small rooms expected. However, did not expect the bad smell. That was unpleasant everytime i walked in. Staff could of been much friendlier. Any question I had about the area felt like inconvenience to them. Maybe if it was cheaper I wouldn't of been surprised at the negatives.
3 out of 5
by A verified traveler from San Jose, Ca

Not what I'd expect at the price.

Posted Aug 18, 2015
Poor paint job. Needs repainting. Elevators were awful and run down. Towels were old and dingy. Corners were cut just about everywhere on improvements. I've stayed in nicer Holiday Inns.
3 out of 5
by A verified traveler

The hotel is located in an excellent zone.

Posted Aug 12, 2015
Pros: Location
Cons: Hotel looks very old,
Location: The best of this hotel is the location
Hotel conditions are dissappointing. Fortunelly it is located close to everything!!!!
3 out of 5
by A verified traveler from 日本福岡県

マーケットストリート沿いで便利

Posted Aug 11, 2015
空港から地下鉄1本で着き、ダウンタウンの中心で賑やかで、立地としての安心感はありますが、 ホテルの部屋は、入り口ドアに隙間があり、外の音もうるさく聞こえ不満(不安)でした。 男性の出張素泊まりとしては問題ないが、女性や家族客は厳しいかも・・・。
3 out of 5
Recommended
for Everyone
by A verified traveler

Solides Mittelklassehotel in zentraler Lage

Posted Aug 7, 2015
Insgesamt gut. Allerdings recht laut mit der 5 th Street nach vorne raus und nach hinten die Lüftung des Parkhauses. Das Preis-Leistungsverhältnis ist aber nicht ausgeglichen: zu tejef!
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary, AB, Canada

perfect location

Posted Jul 30, 2015
Block away from all forms of transportation. 20 minute walk to AT&T park.
3 out of 5
Recommended
for Everyone
by A verified traveler

가격대비 위치 좋음

Posted Jul 28, 2015
Pros: 비교적 저렴한 가격인데 유니온스퀘어 등과 가까운 건 좋았습니다
Cons: 그런데 주차장이 따로 있는데 사용하는 방법에 대해 별도 설명이 없고 그냥 세우고 오면 "나는 호텔에서 머문다"라고 특별히 말하지 않았다며 별도 비용을 청구해버립니다. 주차장 이용시 주의하세요.
Location: 근처에 있는 블루보틀 커피 맛있습니다.
위치도 괜찮고 가격도 좋았습니다. 위험지역과 딱 경계지역이라 길을 잘못들면 위험합니다 호텔에 머무는 동안 모자를 객실에 두고 온 것 같은데 전화 드렸더니 종업원 분이 알아보고 연락주겠다고 하곤 연락이 없고 어떻게 해야할지 모르겠습니다. 머무는 기간 동안 퓨마 모자를 방에 두고 온 것 같습니다. 찾으시면 연락 좀 부탁드립니다. 친구가 받아주기로 했습니다.
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Good Location

Posted Jul 22, 2015
Pros: The location and the price.
Cons: Could do some rooms renovations ie make the walls thicker.
Location: Near Union Square - perfect for shopping.
Nice hotel - Old but clean. Noisy (could hear the shower in the other bathroom). Well located.
2 out of 5
by A verified traveler from Portland, OR

Needing maintenance

Posted Jul 12, 2015
Initially we were booked in to a room facing the street with downtown street noise. It was a very small room, clean, but needing maintenance. Upon requesting a room away from the street they did take care of us with a larger room on opposite side of building. It needed maintenance as well. I was disappointed in the overall outdated condition of the hotel. On the positive, the location is in the heart of the city and within walking distance to many stores as well as AT&T Park. Also the restaurant/bar on location was pleasant with great service. Note: parking is $40 per night additional fee!