Ratings based on 653 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from New York City
Posted May 2, 2016
The staff was incredibly helpful and pleasant. The room was small, but nice and clean.
by A verified traveler from 東京
ホテルのお部屋もスタッフも最高！！Posted Mar 29, 2016
by Jeanette from San Diego
First ClassPosted Mar 17, 2016 on Hotels
The staff was very friendly and professional. They offered a very early check in and was very attentive to all of our needs. Concierge was very helpful and helped our trip to be great. Thank you!
by A verified traveler from Orange County
Warm staff and excellent service. As expected.Posted Mar 14, 2016
Location: Chinatown is a block away and nothing is more then a $7 uber ride. Perfectly set in Nob hill.
Rainy days in San Francisco, warn welcome at the door, bell and front desk. Celebrating my bday and the staff had a card and bottle of wine to celebrate.
Posted Mar 9, 2016 on Hotels
by A verified traveler from Michigan
The name says it and the experience matched!Posted Feb 29, 2016
Pros: Location, food, staff and the exceptional quality of the executive floor and lounge.
Location: The Chinese new year parade staff had maps and excellent information, close to excellent shopping and amazing restaurants.
This is a beautiful property and the executive level is quite exceptional. Staff are amazing and very adroit at names, and preferences.
by A verified traveler from Los Angeles, CA
Posted Feb 29, 2016
Location: Perfect location. Anything you might want to do or anyplace you might want to go are within easy walking distance or a short cab ride.
It's always a pleasure to stay at this hotel. Great location, great staff, terrific rooms - everything for which you could ask.
Posted Feb 27, 2016 on Hotels
Posted Feb 26, 2016 on Hotels
by A verified traveler
Great placePosted Feb 14, 2016
Great experience. Only thing missing was room slippers which they brought to room immediately when I asked. Stay there. Great place and location