Ratings based on 554 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2015
Great hotel, it was in a great location. They had a very friendly staff, its a 5 star hotel for a reason. The room was very spacious, clean, and nicely decorated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Aug 24, 2015
Exceptional Ritz quality in a great location. Staff is superb and the rooms and facilities are top notch. Enjoyed our stay very much
4 out of 5
by A verified traveler from Sacramento

Close to Union Square

Posted Aug 17, 2015
Pros: Location
Cons: Better maintenance and better room insulation.
Location: Mainly shopping
Room was good but sink in the bathroom was cracked and seems it had been that way for a while. It was very hard to sleep with too much road noise. Also door bell cover was hissing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2015
Perfect stay. Excellent service. I'll take quality and fancy over trendy any day.
5 out of 5
Recommended
for Everyone
by A verified traveler from phoneix

Hi John john

Posted Aug 14, 2015
This is a wonderful hotel with excellent service. The restaurants are great and very roomy. I definitely recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

小高い丘の上の、外装はクラシック、内装はモダンなステキなホテル

Posted Aug 11, 2015
建物は古いが内装は改装されモダンな雰囲気に一新された。クラブラウンジも改装によりモダンな印象に。 クラブラウンジの食事は素材に拘っていて自然で美味しい。ジムは窓はないが、ゆったりした作りで快適。 全般に従業員の感じが良く、快適に過ごせる。
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Jul 31, 2015
Very friendly staff, beautiful and comfortable room and hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from tucson

Posted Jul 25, 2015
Hotel experience was excellent from start to finish. Amenities are great, staff very helpful and abliging. did not eat a restaurant but bar area very nice. Cabs very available and easy walk to Chinatown. Bed very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice place

Posted Jul 23, 2015
Stayed there for 2 nights. I did not wanted to leave at the end...
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, AB

The Ritz Rocks!

Posted Jul 21, 2015
Location: Great restaurants nearby. Short walk to Chinatown, Union Square, Coit tower, shopping, etc.
First class all the way! Every employee we encountered was pleasant, helpful and made an effort to learn your name and make you feel welcomed. We stayed on the club level and I can't say enough about the quality of service and the outstanding food and beverage we were treated to every day. The concierges recommended two fantastic restaurants and were eager to help in anyway possible. The room was comfortable, spacious and the lighting in the bathroom was fantastic - you could actually see to put makeup on. Loved the Ritz!