Ratings based on 2,937 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

beautiful hotel

Posted Aug 31, 2015
We love that the hotel was centrally located to everything we wanted to do and see
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Great hotel for tourists visiting SF!

Posted Aug 30, 2015
The location of the hotel is amazing and close to tons of great shopping and eateries. There are tour buses right outside the hotel at Union Square and the cable cars pass by (a definite must try if you are visiting SF). Although the rooms in the landmark building seem to require a bit of an update, we did not mind this too much as we were out exploring most of the day. I would definitely recommend this hotel to my family and friends!
5 out of 5
Recommended
for Everyone
by A verified traveler

Across the street from Union Square

Posted Aug 30, 2015
Pros: Everything.
Cons: I can't think of anything.
Location: Cable car stops in front of the hotel. Transportation is within walking distance. Taxi cab in from of hotel as well.
Beautiful hotel located within walking distance to everything, shops, restaurants & transportation.
1 out of 5
by A verified traveler from Portland, OR

Not what I would consider Westin Quality

Posted Aug 30, 2015
Pros: Location, that is about all!
Cons: The property needs a major renovation!
Location: Right at Union square, shopping and dining.
I was placed in a Queen Room in the Historic portion of the hotel. The room was tiny, in disrepair and well worn. The mattress was lumpy, carpet was matted down, sink was cracked in two places, the tub was discolored and the tub spout was leaking. After the 1st night I asked to be moved and was told that I should not expect the room to be fresh, in good repair and/or clean and comfortable since it was in the historic portion of the hotel! My only option was to pay an extra $40/night in order to move into the more modern hotel tower!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location, friendly and helpful staff.

Posted Aug 29, 2015
We stayed in the older part of the building, it needs an upgrade but was clean, comfortable and not cramped so we were okay with it. If you like newer properties ask to stay in the newer building. There are other old hotels in the area that are more interesting but they all cost about the same and some have a lot smaller rooms. We also like the kimpton hotels, such as the Monaco and the Prescott.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Aug 29, 2015
Beautiful hotel. Location is perfect. Loved the square excitement
4 out of 5
Recommended
for Everyone
by A verified traveler from N

昭和天皇、平成天皇がご宿泊されたホテルであり アメリカも海外の国賓クラスが利用するだけあるグレード

Posted Aug 29, 2015
サンフランシスコで最高の立地 これ以上の便利なホテルはない。 選んで失敗はない。 リピートしたい これ以上長くかけない。
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Westin; the BEST!!!!

Posted Aug 28, 2015
Pros: The décor, the cleanliness and the comfort.
Cons: The gentlemen in the lobby area seemed more interested in talking among themselves than assisting guests. And the toilet paper was cheap!!!
Location: Location was superb!!!! Easy walk to shops, restaurants and the Hop on/ Hop off tour bus.
Traveling to San Francisco for the first time we were unsure where to stay. We selected the St. Francis Westin at Union Square and couldn't have been more pleased. It was absolutely the best location with regards to walking to restaurants, shopping, the hop on/ hop off bus and live entertainment. We stayed in the tower which is the newer portion of the hotel. It was spacious, comfortable and clean. Would definitely recommend staying here and would do so again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bakersfield, CA

Convenient hotel, centrally located at Union Squar

Posted Aug 28, 2015
Typical smallish room in a dated hotel . Bed leaves a lot to be desired. Rain forest shower head was great. Great view of the Square, 9th floor corner room was a little noisy however. Will use the hotel again, but will insist on a much better bed. 3 nights in a bad bed was hard on this 60 yr. olds back 😄
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Stay

Posted Aug 25, 2015
Great time, great service. This hotel I a jewel in the city.