Ratings based on 1,213 Verified Reviews

4.1 out of 5
82% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver BC

Nice hotel . Central .

Posted Jun 24, 2017
Friendly staff. Close to Union Square and shopping
3 out of 5
by A verified traveler

Posted May 10, 2017
Accommodating hotel. Near shopping and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great hotel and location

Posted May 4, 2017
The hotel is close to Union Square and an easy walk to Chinatown. Lots of restaurants and cafes around the hotel. Will definitely consider coming back the next time I am in San Francisco. Further, a suite upgrade at the hotel is well worth it.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York City

Excellent

Posted Apr 26, 2017
Pros: Everything!
Cons: A small workout space/lifecycle in the basement might be nice.
Location: Everything!
Fantastic location across the St. from the fancier Clift hotel, friendly staff, quiet room, good coffee. The entire city lost power the morning I was there which was not the hotel's fault in any way.
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Very convenient location. The staffs are amazing!

Posted Apr 5, 2017
Valet parking is so efficient. The team work is seamless!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice hotel, close to everything.

Posted Mar 29, 2017
Nice rooms, adjacent restaurant, and location. I would highly recommend to anyone visiting SF.
3 out of 5
by A verified traveler from UK

Good location, small room.

Posted Mar 28, 2017
Stayed for 3 nights in March 2017. Will be honest and say we felt disappointed when we initially entered the room based on the images we had viewed on the website. There was great touches to the room, such as the wardrobe style, images on the well and decor. Despite the stylish contempary decor the room was rather small and smelt a little damp. There was also a build up of heavy dust in the wardrobe. We did enjoy staying at the hotel and the reception staff were always pleasant and welcoming. Bar staff offered a rather indifferent service. Overall enjoyed but don't think we'd return.
3 out of 5
by Quan

This traveler left a rating score only Posted Mar 27, 2017 on Hotels
4 out of 5
by Rashad

This traveler left a rating score only Posted Mar 25, 2017 on Hotels
4 out of 5
by Shahab

Posted Mar 24, 2017 on Hotels
Very nice altogether..